PLEASE HELP ME OUT!!!!!!!!!!!!! HJt log included

Discussion in 'Windows - Virus and spyware problems' started by Jurgennop, Jul 19, 2006.

  1. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    Hi,

    i just updated my spyware doctor and i think there's sth wrong with my pc now,can anyone please check my log for cleaning,very urgent. Thx a million.

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\PeerGuardian2\pg2.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\Program Files\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    D:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hln.be/hlns/cache/homehome.html?10
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Telenet Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
    O4 - Global Startup: D-Link AirPlus G+ Wireless Adapter Utility.lnk = C:\Program Files\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
    O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O20 - AppInit_DLLs: interceptor.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  2. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    anyone please?
     
  3. tapiiri

    tapiiri Regular member

    Joined:
    Jun 11, 2005
    Messages:
    1,142
    Likes Received:
    0
    Trophy Points:
    46
    log is clean :)
     
  4. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    how come anytime i boot my pc there's this thing that comes up saying there was an error in explorer.exe and if i want to send to microsoft or not?i can't even click it cuz the screen freezes, then when i reboot,it's gone and i can work normal again,this is always the first time i boot after the pc has been shut down for a while...
     
  5. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    someone please help me out!! Every time i boot my pc it crashed on the desktop,meaning,the error from explorer.EXE comes up saying if i want to send opr not send the report to microsoft,everybody knows which screen i'm talking about,except,i can't click anything on my desktop... but i can move the mouse around... this started happening after suddenly my zone alarm pro true vector thingy was shut down for no reason.... please what can i do about this??

    Logfile of HijackThis v1.99.1
    Scan saved at 17:32:18, on 21/07/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\PeerGuardian2\pg2.exe
    C:\Program Files\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    D:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hln.be/hlns/cache/homehome.html?10
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Telenet Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
    O4 - Global Startup: D-Link AirPlus G+ Wireless Adapter Utility.lnk = C:\Program Files\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
    O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O20 - AppInit_DLLs: interceptor.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

     
  6. tapiiri

    tapiiri Regular member

    Joined:
    Jun 11, 2005
    Messages:
    1,142
    Likes Received:
    0
    Trophy Points:
    46
    There is occured problems with Zone Alarm. Try update it.

    If problems dont go away remove it and download another firewall.

    In my comp I have similar problem and after that I start to use Kerio, there isn't problems anymore in my comp.

     
  7. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    i already have zonealarm pro 6.5.722
     
  8. tapiiri

    tapiiri Regular member

    Joined:
    Jun 11, 2005
    Messages:
    1,142
    Likes Received:
    0
    Trophy Points:
    46
    However, that is exatly the version what consist problems.

    Try to uninstall it.

    Boot comp,

     
  9. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    I don't understand,before i updated my spyware doctor,i didn't have this:

    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Internet Explorer\iexplore.exe

    i only had one of the 2,i don't know which one,this is supposed to show only when there is a website open,right??
    Well,there's no site open,so i guess something is wrong? does anyone know more?


     
  10. tapiiri

    tapiiri Regular member

    Joined:
    Jun 11, 2005
    Messages:
    1,142
    Likes Received:
    0
    Trophy Points:
    46
    Come down


    C:\WINDOWS\Explorer.EXE <<<<--- belongs to operating system
    C:\Program Files\Internet Explorer\iexplore.exe <<<<-- belongs to internet explorer.

    Both are legimitive. If explorer.exe tries to go internet, it haven't to allow go there.

    Download eScan to your desktop -> http://www.spywareinfo.dk/download/mwav.exe
    Run the file mwav.exe and unzip it to its default location, C:\Kaspersky

    1. Updating the scanner (close the eScan window if open)
    -> Go to My Computer
    -> C:\
    -> Kaspersky
    -> Run the file kavupd.exe, it starts downloading updates
    -> When downloading is finished, go to C:\Downloads
    -> Copy all the files in the Downloads folder by pressing CTRL+A and then CTRL+C
    -> Then go back to the C:\Kaspersky folder and paste the files by pressing CTRL+V
    -> Answer Yes to all when it asks about replacing files
    -> Now the scanner has been updated

    2. Scanner settings
    -> Go to folder C:\Kaspersky and run the file mwavscan.com (or mwavscan.exe)
    -> The scanner window opens
    -> Select the same settings than in this picture -> http://koti.mbnet.fi/pattaya1/eScan6.jpg
    -> When ready, press the Scan Clean button
    -> Scanning for infections begins

    3. Posting the results
    -> When the scan has finished (scan may take a quite long time), you'll need to post the findings
    -> Copy all the text in this field -> http://koti.mbnet.fi/pattaya1/eScan10.jpg
    -> Click the field, press CTRL+A, CTRL+C
    -> Then open Notepad and paste the findings into a new document by pressing CTRL+V
    -> Save the document to your desktop
    -> Post the contents of that textfile to here

     
  11. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    i am calm,i'll try this asap,thx.
     
  12. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    ok,i have 2 pc's at home,so i did what you said first on my other pc,to see if i had some infection there as well, and this was the result.

    File C:\WINDOWS\smhost.exe tagged as not-a-virus:RemoteAdmin.Win32.Poison Ivy.20. No Action Taken.

    what is wrong with this pc and what can be done please?
     
  13. tapiiri

    tapiiri Regular member

    Joined:
    Jun 11, 2005
    Messages:
    1,142
    Likes Received:
    0
    Trophy Points:
    46
    Boot to safe mode and delete it
     
  14. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    ok,how do i do that? with what program or how? I appreciate your help tapiiri

    And this is the log from the original pc,the one i started this thread about,apparently,my pc wasn't clean afetr all,right?

    File C:\Documents and Settings\J.NOPPE\Application Data\SecuROM\UserData\???????????p???????? infected by "BkCln.Unknown" Virus. Action Taken: File Renamed.
    File C:\Documents and Settings\J.NOPPE\Application Data\SecuROM\UserData\???????????p??????????? infected by "BkCln.Unknown" Virus. Action Taken: File Renamed.
    File C:\WINDOWS\system32\drivers\etc\hosts.20050411-134556.backup infected by "Trojan.Win32.Qhost.ha" Virus. Action Taken: File Deleted.


    Can you please also explain what this is,and what has to be done?Thx a million.
     
    Last edited: Jul 23, 2006
  15. rav009

    rav009 Active member

    Joined:
    Nov 14, 2005
    Messages:
    2,204
    Likes Received:
    0
    Trophy Points:
    66
    Tap F8 as your comp boot's and select safe mode from the menu.

    Run eScan.

    According to eScan's finding's, no, but the HJT log was clean.

    Have you still got your OS cd? (your window's XP disk)

    If you have, theres something you can try if you still get those explorer errors though ZA is uninstalled.
     
  16. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    i've deleted the smhost file,so that's ok,
    but i don't have my xp disk and i don't wanna uninstall zone alarm,but what i really wanna know is,what are these?

    File C:\Documents and Settings\J.NOPPE\Application Data\SecuROM\UserData\???????????p???????? infected by "BkCln.Unknown" Virus. Action Taken: File Renamed.
    File C:\Documents and Settings\J.NOPPE\Application Data\SecuROM\UserData\???????????p??????????? infected by "BkCln.Unknown" Virus. Action Taken: File Renamed.
    File C:\WINDOWS\system32\drivers\etc\hosts.20050411-134556.backup infected by "Trojan.Win32.Qhost.ha" Virus. Action Taken: File Deleted.


    and am i clean now or do i have to do something about these?

     
  17. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    File C:\Documents and Settings\J.NOPPE\Application Data\SecuROM\UserData\???????????p???????? infected by "BkCln.Unknown" Virus. Action Taken: File Renamed.
    File C:\Documents and Settings\J.NOPPE\Application Data\SecuROM\UserData\???????????p??????????? infected by "BkCln.Unknown" Virus. Action Taken: File Renamed.
    File C:\WINDOWS\system32\drivers\etc\hosts.20050411-134556.backup infected by "Trojan.Win32.Qhost.ha" Virus. Action Taken: File Deleted.

    what can i do about these? i can't find what it renamed the files too,please help me out,when i scan again,these entries are back.
     
  18. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    also when running a new escan,suddenly avg came up with this? What is this again now?? Please help me out...

    [​IMG]
     
  19. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    please help me out
     
  20. Jurgennop

    Jurgennop Regular member

    Joined:
    Sep 20, 2005
    Messages:
    355
    Likes Received:
    0
    Trophy Points:
    26
    can anyone please help me out???
     
    Last edited: Jul 24, 2006

Share This Page