please help me with this error log. sony cant even help me : /

im using a maxell dvd + r to burn and a sony dru800a drive. i keep getting failed burns.
i am also unable to flash my frimware to the newest version. gives me an error saying i need to contact my vendor

--------------
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM
Nero Version: 6.6.0.8
Recorder: <SONY DVD RW DRU-800A> Version: KY01 - HA 1 TA 0 - 6.6.0.8
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <SONY CDU4811 >Version: PY0A - HA 1 TA 1 - 6.6.0.8
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 96147H8 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD800JB-00JJC0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : SONY DVD RW DRU-800A atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SONY CDU4811 atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
SONY DVD RW DRU-800A D: CDRom0
SONY CDU4811 E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 510MB (522736kB)
Free physical memory: 88MB (91016kB)
Memory in use : 82 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.11.2005
ISO compilation
3:45:13 PM #1 Text 0 File Isodoc.cpp, Line 6179
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

3:45:13 PM #2 Text 0 File Reader.cpp, Line 127
Reader running

3:45:13 PM #3 Text 0 File Writer.cpp, Line 122
Writer SONY DVD RW DRU-800A running

3:45:13 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

3:45:13 PM #5 Text 0 File Burncd.cpp, Line 3153
Turn on Disc-At-Once, using DVD media

3:45:14 PM #6 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2013263 (447:23.38, 3932MB)

3:45:14 PM #7 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO (enabled: CD)

3:45:14 PM #8 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: SONY DVD RW DRU-800A, Media type: DVD+R
Disc Manufacturer ID: RITEK, Media Type ID: R03, Product revision number: 2
Disc Application Code: 0, Extended Information Indicators: 3

3:45:14 PM #9 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================

3:45:14 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2013264 (2013264) = #2013264/447:23.39
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2013264 blocks [SONY DVD RW DRU-800A]
--------------------------------------------------------------

3:45:32 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [SONY DVD RW DRU-800A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4123164672, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2013264 | lead-out | 1 | 0x41 | 0x00

3:45:32 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

3:45:32 PM #13 Text 0 File Burncd.cpp, Line 4040
Cache writing successful.

3:45:32 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

3:45:32 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 8x (11,080 KB/s)

3:45:32 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

3:45:32 PM #17 Text 0 File Cdrdrv.cpp, Line 8430
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: RITEK...
Media type ID: R03
Product revision number: 2
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 03 52 49 54 45 4B - 00 00 00 52 30 33 02 38 ...RITEK...R03.8
23 54 37 20 00 5D 6C 00 - B2 67 15 15 0B 0B 08 08 #T7..]l..g......
01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

3:45:32 PM #18 Text 0 File DVDPlusRW.cpp, Line 648
Start write address at LBA 0
DVD high compatibility mode: No

3:46:23 PM #19 SCSI -1024 File Cdrdrv.cpp, Line 1435
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03E70000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x08
Sense Qual: 0x03
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x08 0x03

3:46:23 PM #20 CDR -1024 File Writer.cpp, Line 311
Communication failure

3:46:23 PM #21 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:46:23 PM #22 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

3:46:36 PM #23 CDR -1207 File DVDR.cpp, Line 4778
Book Type automatically set to: Current recorder setting

3:46:36 PM #24 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 8x (11,080 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 9/14/2005 1:17:44 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:42 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

 

Your nero is kinda out dated, current version is 6.6.0.18.

Where did you go to update your f/w, sometimes the official sites don't work for me. Current f/w version is KY05. Your f/w is really old, several versions behind actually. So you might have to do it in steps, as in download KY03 then go on to KY05. Here is the latest version:

http://forum.rpc1.org/dl_firmware.php?download_id=2074

You shouldn't be multi-tasking while you burn, it'll throw the buffers off. So close all apps via task manager. Just leave the comp and go do something else.

This is a prob. If you don't finalize your disc they aren't going to play. You have it set at multisession, meaning to intend to write even more on the disc.

Good choice in media.

Try slowing down to about 4x and see if that helps.

I can't Sony couldn't help you w/ this, it's so simple.

 

still not letting me flash, tried all the versions, none work : /

 

Same error too? That's odd. Could you give me the error message word for word?

 

unable to flash frimware. please contact your vendor.

think maybe the drive is messed up? it reads cds and dvds just fine. just cant burn anything.

 

so no one can help me out? should i just get a new dvd burner, or get this one to work? maybe there is a driver conflict?

 

I have the Sony DRU800a, has worked fine for me now for 5 months, never had a problem with it, Seems to like Ritek, Fuji TY's (MIJ) especially, use Nero 6.0, CloneDVD2, Any DVD.
Try uninstalling InCD which is a program that is part of Nero.

From the Sony website, did you disable DMA?

http://sony.storagesupport.com/dvdrw/downloads/800FWKY05/FirmwareKY05Update.htm

 

huh didnt do that. but i did get it to work. i disconnected my slave cd drive and kept the dvd burner hooked up alone. flashing the frimware worked then.

 

You don't have INCD installed, so you don't have to worry about that. If yo did I would have let you known when I did your log.

 

@glueeater.
Ah, I see, did not see InCD on the log but figured it was worth exploring.Where would InCD show up and how is it referenced, I've never installed it nor used it.

 

At the bottom of the log under existing drivers.

 

@glueeater

Thank You.

 

I have the sony 800A as well and have tried everything even got a new drive from sony which didn't help. I uninstalled all the nero software and tried to burn with clone dvd2 but still no luck. I have tried blank Sony-R and Verbatum-R with no luck. My Sony 500a burns without a problem so what gives?

 

Hmmmmm... sounds kinda strange indeed. My DRU 710A (BYX5) loves to burn every genuine Yuden, Verbatim and Maxell (m.i.j) I throw in. Not even a "coasters" since the day I have it installed on my system.

 

What is the prob you trying to correct here? If you explain it to us then maybe someone here can help you.

 

Maybe a little off base, but how do you have the jumpers setup on your drive? Are you using a master and a slave combination or cable select? Which Firmware update? What type of system do you have, processor, memory, other installed CD/DVD writing software? Windows XP, Millenium, 98, which service packs installed? I've owned a Sony DRU-510 and a Sony DRU-800 and neither have ever given me any problems...

 

I have a Dell Dimension 4600 running XP SP2 and I have uninstalled all burning/writing software except CloneDVD2, MusicMatch and Windows Media Player. I have the latest KY05 ROM update on the 800A and have it set as the master and the 500A as the slave. Before I uninstalled the Nero software I ran the test to verify that the ASPI software was installed correctly. When I run the Sony burn test it fails and when I copy a disk with CloneDVD2 it writes for 3-4 minutes and then tells me the media is bad. I have tried Sony-R x8 and Verbatum -R and get the same result.

 

I have a Dell 4400, I am using the Cable select method for my Drives, don't know why, this is how it came from tha factory with a samsung DVD-ROM drive and a NEC CD-RW drive, upgraded to a SONY DRU-510A used the cable select method and it seemed to work. I will try resetting jumpers and see if it still works. will post later.

 

I originally had it set on cable select and Sony support told me it had to be set as master and slave...but it didn't help!