please help video card problem i think

Discussion in 'Windows - General discussion' started by madman35, May 15, 2009.

  1. madman35

    madman35 Guest

    Hi i just downgraded my dell inspiron 1525 from vista to xp home with sp2 and i cant seem to play games on it as i tried to install a kung fu panda demo witch worked in vista home basic but wont work in xp home sp2
    and it says "hardware acceleration must be enabled to play this game. Verify that the video card's hardware acceleration is enabled,then try again."

    please help

    john
     
  2. Shokz

    Shokz Regular member

    Joined:
    Jul 6, 2007
    Messages:
    3,002
    Likes Received:
    0
    Trophy Points:
    46
    Right, it's always a bad idea to upgrade or downgrade a laptop because the graphics card will NOT have drivers for it in most cases.

    If you're lucky enough to have a laptop with an 8 or 9 series graphics card, then this will sort you out, if not, you can try looking on the Dell website or contact them asking if they have XP drivers for your graphics card, if not, well, it seems like you're stuck.
     
  3. madman35

    madman35 Guest

    ok how do i find out what series i have (i think it was called a gm9 something)

    john
     
  4. madman35

    madman35 Guest

    i think the graphics card is the Intel X3100 graphics card one.

    any ideas

    john

     
  5. Shokz

    Shokz Regular member

    Joined:
    Jul 6, 2007
    Messages:
    3,002
    Likes Received:
    0
    Trophy Points:
    46
  6. madman35

    madman35 Guest

    now i remember it is the mobile gm965 i will try that and get back to you.

    john
     
  7. madman35

    madman35 Guest

    argh an error installing it saying "The driver being installed is not validated for this computer please obtain the appropriate driver from the computer's manufacturer.Setup will now exit." help please.

    john
     
  8. madman35

    madman35 Guest

    i have found out what video card i have using this method:

    How can I find out which graphics card I have in my PC?

    The easiest way is to run the DirectX Diagnostic Tool:

    1. Click "Start."
    2. On the "Start" menu, click "Run."
    3. In the "Open" box, type "dxdiag" (without the quotation marks) , and then click "OK."
    4. The DirectX Diagnostic Tool opens. Click the "Display" tab.
    5. On the "Display" tab, information about your graphics card is shown in the "Device" section. You can see the name of your card, as well as how much video memory it has.

    i have found out that i am using the Mobile Intel (R) 965 express chipset family.

    if you need any other data from the results please tell me as i have done the 2 test down the bottom of the page and they both say that it is working fine.

    john

     
  9. Shokz

    Shokz Regular member

    Joined:
    Jul 6, 2007
    Messages:
    3,002
    Likes Received:
    0
    Trophy Points:
    46
    *sigh* I. Hate. Laptops.

    OK, looks like you really will have to ask Dell about it; supply them with the link i posted above if you want, asking for them to provide their own version of the software on that page, giving them your chipset details (GM965), O/S version and laptop model, also stating your original problem.
     
  10. madman35

    madman35 Guest

    i am not sure if they will be happy to help as i uninstalled vista they supllied and instaled xp :( but i will call and ask them on monday and get back to you thank you for your help so far.

    john
     
  11. madman35

    madman35 Guest

    wholey bloody mumma jesus it is workingand i only installed that soft where you left a link to and even though a error came up it works.


    thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you


    john


    (p.s thank you thank you thank you again)
     
  12. Shokz

    Shokz Regular member

    Joined:
    Jul 6, 2007
    Messages:
    3,002
    Likes Received:
    0
    Trophy Points:
    46
    Well wadaya know :) And it's not a problem, happy to help.
     
  13. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143

Share This Page