I have a new E1505 laptop from dell and have been burning dvds with it for a few weeks but lately, every single dvd I try to burn errors out the same whether in nero or dvd shrink or other programs. It is always at the same part in the disk and I have tried other brands just to be sure. They are standard DVD+R DVD-5 media. I have tried what I can think of, firmware is up to date, nero is up to date, drivers are up to date. Here is the log file of my last attempt: (identical to other failed attempts) Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.70, size=45568 bytes, created 12/10/2001 5:32:34 PM ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM NT-SPTI used Nero Version: 7.2.3.2 Internal Version: 7, 2, 3, 2 (Nero Express) Recorder: Version: DE04 - HA 1 TA 0 - 7.2.3.2 Adapter driver: HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: Version: DE04 - HA 1 TA 0 - 7.2.3.2 Adapter driver: HA 1 === Scsi-Device-Map === DiskPeripheral : Hitachi HTS541060G9SA00 atapi Port 0 ID 0 DMA: On CdRomPeripheral : TSSTcorp DVD+-RW TS-L532B atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === TSSTcorp DVD+-RW TS-L532B D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 1014MB (1038712kB) Free physical memory: 567MB (581580kB) Memory in use : 44 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.7.2006 ISO compilation 3:41:33 PM #1 Text 0 File Isodoc.cpp, Line 6427 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 3:41:33 PM #2 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 81920KB of Memory 3:41:33 PM #3 Text 0 File Reader.cpp, Line 124 Reader running 3:41:33 PM #4 Text 0 File Writer.cpp, Line 113 Writer D: TSSTcorp DVD+-RW TS-L532B running 3:41:33 PM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 3:41:33 PM #6 Text 0 File Burncd.cpp, Line 3400 Turn on Disc-At-Once, using DVD media 3:41:34 PM #7 Text 0 File DlgWaitCD.cpp, Line 289 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2202879 (489:31.54, 4302MB) 3:41:34 PM #8 Text 0 File DlgWaitCD.cpp, Line 301 Write in overburning mode: NO (enabled: CD) 3:41:34 PM #9 Text 0 File DlgWaitCD.cpp, Line 2715 Recorder: TSSTcorp DVD+-RW TS-L532B, Media type: DVD+R Disc Manufacturer ID: YUDEN000, Media Type ID: T02, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 3 3:41:34 PM #10 Text 0 File DlgWaitCD.cpp, Line 473 >>> Protocol of DlgWaitCD activities: <<< ========================================= 3:41:34 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2202880 (2202880) = #2202880/489:31.55 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202880 blocks [D: TSSTcorp DVD+-RW TS-L532B] -------------------------------------------------------------- 3:41:34 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [D: TSSTcorp DVD+-RW TS-L532B] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4511498240, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2202880 | lead-out | 1 | 0x41 | 0x00 3:41:34 PM #13 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 3:41:34 PM #14 Text 0 File SCSIPassThrough.cpp, Line 84 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 3:41:34 PM #15 Phase 24 File dlgbrnst.cpp, Line 1730 Caching of files started 3:41:34 PM #16 Text 0 File Burncd.cpp, Line 4231 Cache writing successful. 3:41:34 PM #17 Phase 25 File dlgbrnst.cpp, Line 1730 Caching of files completed 3:41:34 PM #18 Phase 36 File dlgbrnst.cpp, Line 1730 Burn process started at 4x (5,540 KB/s) 3:41:34 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 3:41:34 PM #20 Text 0 File Cdrdrv.cpp, Line 8995 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 3 h Disc Manufacturer ID: YUDEN000 Media type ID: T02 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 03 59 55 44 45 4E - 30 30 30 54 30 32 00 38 ...YUDEN000T02.8 23 54 37 10 02 4E 72 02 - 8C 63 16 16 0B 0B 0A 0A #T7..Nr..c...... 01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................ 3:41:34 PM #21 Text 0 File DVDPlusRW.cpp, Line 650 Start write address at LBA 0 DVD high compatibility mode: Yes 3:56:23 PM #22 SPTI -1135 File SCSIPassThrough.cpp, Line 291 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 0E EC C0 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 0C Buffer x05120000: Len x10000 0xA9 07 7A F3 F7 3C EE 50 B8 F0 C2 3B FB 53 3F 33 0x06 83 6D 95 59 13 8A 53 1B 66 72 E4 C3 03 4E 0F 0x58 C0 3C DB 34 12 29 E0 A8 EA E3 45 12 A2 9F 21 3:56:23 PM #23 CDR -1135 File Writer.cpp, Line 302 Write error D: TSSTcorp DVD+-RW TS-L532B 3:56:23 PM #24 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 3:56:23 PM #25 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 3:56:23 PM #26 SPTI -1046 File SCSIPassThrough.cpp, Line 291 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x5B 01 01 00 00 01 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05 3:56:23 PM #27 SPTI -1046 File SCSIPassThrough.cpp, Line 291 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x5B 01 06 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05 3:56:23 PM #28 CDR -1046 File WriterStatus.cpp, Line 167 Illegal disc D: TSSTcorp DVD+-RW TS-L532B 3:56:23 PM #29 TRANSFER -24 File WriterStatus.cpp, Line 167 Could not perform end of Disc-at-once 3:56:23 PM #30 Phase 38 File dlgbrnst.cpp, Line 1730 Burn process failed at 4x (5,540 KB/s) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.70, size=17101 bytes, created 12/10/2001 5:29:42 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.26a, size=20576 bytes, created 5/12/2005 6:54:10 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
I have tried this version and found it to be buggy, I recommend uninstalling, running this clean tool, http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html and then installing this older more stable version, 7.0.8.2 from here http://www.filehippo.com/download_nero_7_premium/?845 I cannot find anything else wrong with your log.
thank your for replying gwendolin, I tried this and even with that version I still got the same log. In case there is something I am missing. Here is the log from after downgrading nero. Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.70, size=45568 bytes, created 12/10/2001 5:32:34 PM ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM NT-SPTI used Nero API version: 7.0.8.2 Using interface version: 7.0.0.0 Installed in: C:\Program Files\Nero\Nero 7\Core\ Application: Ahead\Nero Recode Internal Version: 7, 0, 8, 2 Recorder: <TSSTcorp DVD+-RW TS-L532B>Version: DE04 - HA 1 TA 0 - 7.0.8.2 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : Hitachi HTS541060G9SA00 atapi Port 0 ID 0 DMA: On CdRomPeripheral : TSSTcorp DVD+-RW TS-L532B atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === TSSTcorp DVD+-RW TS-L532B D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 1014MB (1038712kB) Free physical memory: 425MB (435532kB) Memory in use : 58 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.7.2006 NeroAPI 10:14:02 PM #1 Phase 112 File APIProgress.cpp, Line 278 DVD-Video files reallocation started 10:14:02 PM #2 Phase 114 File APIProgress.cpp, Line 278 DVD-Video files reallocation completed (no file modified) 10:14:02 PM #3 Phase 111 File APIProgress.cpp, Line 278 DVD-Video files sorted 10:14:02 PM #4 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 262144KB of Memory 10:14:02 PM #5 Text 0 File Reader.cpp, Line 124 Reader running 10:14:02 PM #6 Text 0 File Writer.cpp, Line 113 Writer D: TSSTcorp DVD+-RW TS-L532B running 10:14:02 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 10:14:02 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 10:14:02 PM #9 Text 0 File Burncd.cpp, Line 3353 Turn on Disc-At-Once, using DVD media 10:14:02 PM #10 Text 0 File DlgWaitCD.cpp, Line 289 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2283503 (507:26.53, 4459MB) 10:14:02 PM #11 Text 0 File DlgWaitCD.cpp, Line 301 Write in overburning mode: NO (enabled: CD) 10:14:02 PM #12 Text 0 File DlgWaitCD.cpp, Line 2715 Recorder: TSSTcorp DVD+-RW TS-L532B, Media type: DVD+R Disc Manufacturer ID: YUDEN000, Media Type ID: T02, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 3 10:14:02 PM #13 Text 0 File DlgWaitCD.cpp, Line 473 >>> Protocol of DlgWaitCD activities: <<< ========================================= 10:14:02 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2283504 (2283504) = #2283504/507:26.54 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2283504 blocks [D: TSSTcorp DVD+-RW TS-L532B] -------------------------------------------------------------- 10:14:02 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [D: TSSTcorp DVD+-RW TS-L532B] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4676616192, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2283504 | lead-out | 1 | 0x41 | 0x00 10:14:02 PM #16 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 10:14:02 PM #17 Text 0 File SCSIPassThrough.cpp, Line 84 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 10:14:02 PM #18 Phase 24 File APIProgress.cpp, Line 278 Caching of files started 10:14:02 PM #19 Text 0 File Burncd.cpp, Line 4187 Cache writing successful. 10:14:02 PM #20 Phase 25 File APIProgress.cpp, Line 278 Caching of files completed 10:14:02 PM #21 Phase 36 File APIProgress.cpp, Line 278 Burn process started at 8x (11,080 KB/s) 10:14:02 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 10:14:02 PM #23 Text 0 File Cdrdrv.cpp, Line 8661 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 3 h Disc Manufacturer ID: YUDEN000 Media type ID: T02 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 03 59 55 44 45 4E - 30 30 30 54 30 32 00 38 ...YUDEN000T02.8 23 54 37 10 02 4E 72 02 - 8C 63 16 16 0B 0B 0A 0A #T7..Nr..c...... 01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................ 10:14:11 PM #24 Text 0 File DVDPlusRW.cpp, Line 666 Start write address at LBA 0 DVD high compatibility mode: Yes 10:26:07 PM #25 SPTI -1135 File SCSIPassThrough.cpp, Line 290 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 0E FE 00 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 0C Buffer x06000000: Len x10000 0x00 00 01 BA 45 40 BE 7C 2C 03 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 00 C0 AB 70 1B 0D 03 DF 81 F0 0xE8 BC 3E 01 D0 68 66 0D 2C 97 B8 17 41 60 16 00 10:26:07 PM #26 CDR -1135 File Writer.cpp, Line 302 Write error D: TSSTcorp DVD+-RW TS-L532B 10:26:07 PM #27 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 10:26:07 PM #28 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 10:26:07 PM #29 SPTI -1046 File SCSIPassThrough.cpp, Line 290 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x5B 01 01 00 00 01 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05 10:26:07 PM #30 SPTI -1046 File SCSIPassThrough.cpp, Line 290 D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x5B 01 06 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05 10:26:07 PM #31 CDR -1046 File WriterStatus.cpp, Line 167 Illegal disc D: TSSTcorp DVD+-RW TS-L532B 10:26:07 PM #32 TRANSFER -24 File WriterStatus.cpp, Line 167 Could not perform end of Disc-at-once 10:26:07 PM #33 Phase 38 File APIProgress.cpp, Line 278 Burn process failed at 8x (11,080 KB/s) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.70, size=17101 bytes, created 12/10/2001 5:29:42 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.26a, size=20576 bytes, created 5/12/2005 6:54:10 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) 22:26:10 File NeroRecorderBase.cpp, Line 1187 Burn failed (3) 22:26:10 File burn_dvdfiles.cpp, Line 302 Compile DVD: exit
Run the clean tool again, this time do not install the version you bought. Only install the one that Gwen mentioned. You can enter your cdkey with this download.
As suggested, uninstall, run the clean tool (to remove 7.0.0.0) and re install from link supplied Slow your burn to 4X
Well thank you both for your help, it turns out that my writer (TS-L532B) does not like the budget media that Microcenter sells. I tried verbatim DVD-R's and have not failed yet. This is surprising because the windata DVD+r's from Microcenter worked about a dozen times before they stopped working. I really didn't think that this was a incompatiable media issue so it was very shocking when the verbatims worked fine. As far as downgrading, I did. I'm not sure what you are seeing in my log but what I see is that I had the version that I purchased (7.2.3.2) and then followed gwendolins clean steps and now I am using version 7.0.8.2
Nero 7.2.3.2b, although their latest release contains some bugs, the version recommended 7.0.8.2 has proven to be the last of the "stable" versions, happy burning. BTW good choice of media, Verbatim.
Thanks for the help gwendolin, I was getting rather frusterated since its a brand new burner and I was not looking foward to sending it back to dell and not having it for almost a week. It was dell who suggested to try different media. I have used microcenter brands (because they are cheap of course) in my desktops for a few years now and never had a problem. But I guess this TSST drive is just a bit more picky then my others. I have seen other people having troubles with this drive (TS-L532B) that sounded very similar to mine. I now know to suggest better media to those. Thanks for the advice anyway, stable version are always better than buggy.