Please help

Discussion in 'Windows - Virus and spyware problems' started by xaznboitx, Apr 15, 2008.

  1. xaznboitx

    xaznboitx Regular member

    Joined:
    Feb 5, 2006
    Messages:
    394
    Likes Received:
    0
    Trophy Points:
    26
    Trojandownloader.xs

    and worm.win32.netbooster2 path C:/windows/system32/qappsrv.exe

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:42:58 PM, on 4/15/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
    C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
    C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
    C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
    C:\Documents and Settings\All Users\Application Data\jgtsvibk\befsrkpe.exe
    C:\Program Files\Digital Media Reader\shwiconem.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\laxarofm.exe
    C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
    C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
    C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\F-Secure Internet Security\FSAUA\program\fsus.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
    C:\Program Files\FrostWire\FrostWire.exe
    C:\Program Files\xchat\xchat.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: DVA Storm - {52676F4A-D830-4513-BE81-3A0C28B32C2F} - C:\WINDOWS\lgmxvpatkmb.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Explorer - {7348D74C-731B-DECE-9F8A-A37D8214708E} - C:\WINDOWS\system32\wlcstp32.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O3 - Toolbar: (no name) - {C8F0EE32-3AF7-4730-9D8C-9EB9D0315290} - (no file)
    O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" BOOT
    O4 - HKLM\..\RunOnce: [SpybotDeletingA6180] command /c del "C:\WINDOWS\system32smp\msrc.exe"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC3993] cmd /c del "C:\WINDOWS\system32smp\msrc.exe"
    O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [kliqxzsg] C:\WINDOWS\system32\laxarofm.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\RunOnce: [SpybotDeletingB3023] command /c del "C:\WINDOWS\system32smp\msrc.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD9566] cmd /c del "C:\WINDOWS\system32smp\msrc.exe"
    O4 - HKLM\..\Policies\Explorer\Run: [goLYxqWMAh] C:\Documents and Settings\All Users\Application Data\jgtsvibk\befsrkpe.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O16 - DPF: {040F4385-8DAD-4306-94BF-B8291D841FAE} (USBAPTester Class) - http://www.nintendo.com/consumer/systems/wii/en_na/usbaptest.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1201157034468
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O21 - SSODL: pmsoarbf - {23ADD18F-2C16-48A0-B910-1F7483C3E8A0} - C:\WINDOWS\pmsoarbf.dll
    O21 - SSODL: omlbpkaw - {103E6860-1E74-4518-A54C-EBCFE7A66166} - C:\WINDOWS\omlbpkaw.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
    O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
    O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 7695 bytes
     
  2. echoreply

    echoreply Regular member

    Joined:
    Nov 9, 2007
    Messages:
    472
    Likes Received:
    0
    Trophy Points:
    26
    hi,

    we will get two downloads and run them: sdfix first (in safe mode), followed by malwarebytes: please refrain from using frostwire until we are done.

    sdfix:
    you should copy/paste the safe mode part into notepad and save it so you can read it in safe mode.

    Download SDFix and save it to your Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    Double click SDFix.exe and it will extract the files to %systemdrive%

    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :

    * Restart your computer
    * After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    * Instead of Windows loading as normal, the Advanced Options Menu should appear;
    * Select the first option, to run Windows in Safe Mode, then press Enter.
    * Choose your usual account.
    * Open the extracted SDFix folder and double click RunThis.bat to start the script.
    * Type Y to begin the cleanup process.
    * It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    * Press any Key and it will restart the PC.
    * When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.

    * Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt

    (Report.txt will also be copied to Clipboard ready for posting back on the forum).

    * Finally paste the contents of the Report.txt in next reply.
    ---------------------
    next:

    malwarebytes:

    Please download Malwarebytes' Anti-Malware to your desktop:

    http://www.besttechie.net/tools/mbam-setup.exe

    * Double-click mbam-setup.exe and follow the prompts to install the program.

    * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

    * If an update is found, it will download and install the latest version.

    * Once the program has loaded, select Perform FULL SCAN, then click Scan.

    * When the scan is complete, click OK, then Show Results to view the results.

    * Be sure that everything is checked, and click Remove Selected.

    * When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

    post the sdfix log, the malwarebytes log and a new hjt log
     

Share This Page