please help

Discussion in 'Windows - Virus and spyware problems' started by jdgo74, Dec 9, 2008.

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  1. jdgo74

    jdgo74 Member

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    I am having troubles with my computer is infected with malware and Virus, what i can do
     
  2. jdgo74

    jdgo74 Member

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    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:07:04 PM, on 12/11/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v8.00 (8.00.6001.18241)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Hewlett-Packard\HP Touch Screen Enhance Service\HPTSEnProxy.exe
    C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files (x86)\TomTom HOME 2\HOMERunner.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\SmartCenter 2.0\SmartCenter.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Users\pepe\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Program Files (x86)\RALINK\Common\RaUI.exe
    C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\hp\support\hpsysdrv.exe
    C:\Program Files (x86)\Hewlett-Packard\HP KEYBOARD\HPKEYBOARD.EXE
    C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
    C:\Program Files (x86)\Analog Devices\SoundMAX\SoundMAX.exe
    C:\Program Files (x86)\HP\Buttons & OSDs control application gen2\MediaButtons.exe
    C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Windows\SysWOW64\OSDFORM.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
    c:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\HPTouchSmartMusic.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\HPTouchSmartPhoto.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\LifeCenterCalendar.exe
    c:\PROGRA~2\CYBERL~1\SHARED~1\RICHVI~1.EXE
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Notes\LifeCenterNotes.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\HPTouchSmartVideo.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Weather\Weather.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Rss\MyRss.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Clock\Clock.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Browser\Browser.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Messages\Messages.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Controls\Controls.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\vthumb.exe
    C:\Users\pepe\Desktop\scanner.exe.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=crossfire&pf=cndt
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=crossfire&pf=cndt
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=crossfire&pf=cndt
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=crossfire&pf=cndt
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files (x86)\google\googletoolbar1.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    O4 - HKLM\..\Run: [OsdMaestro] c:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD64.exe
    O4 - HKLM\..\Run: [HP KEYBOARD] "C:\Program Files (x86)\Hewlett-Packard\HP KEYBOARD\HPKEYBOARD.EXE"
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files (x86)\Analog Devices\SoundMAX\SoundMAX.exe" /tray
    O4 - HKLM\..\Run: [Buttons & OSDs control application gen2] "C:\Program Files (x86)\HP\Buttons & OSDs control application gen2\MediaButtons.exe"
    O4 - HKLM\..\Run: [UCam_Menu] "c:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [nod32kui] "C:\Program Files (x86)\Eset\nod32kui.exe" /WAITSERVICE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\HOMERunner.exe"
    O4 - HKCU\..\Run: [HPSmartCenterBoot] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\SmartCenter 2.0\SmartCenter.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\pepe\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
    O4 - Global Startup: Bluetooth.lnk = ?
    O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files (x86)\RALINK\Common\RaUI.exe
    O4 - Global Startup: Software Kodak EasyShare.lnk = C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files (x86)\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O13 - Gopher Prefix:
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files (x86)\Yahoo!\Common\yinsthelper.dll
    O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Unknown owner - C:\Windows\system32\AEADISRV.EXE (file missing)
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: CalendarSynchService - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: HP Touch Screen Enhance - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Touch Screen Enhance Service\HPTSEnSrv.EXE
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files (x86)\Eset\nod32krn.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: RelevantKnowledge - Unknown owner - C:\Program Files (x86)\RelevantKnowledge\rlservice.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 13168 bytes
     
  3. jdgo74

    jdgo74 Member

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    please help me
     
  4. jdgo74

    jdgo74 Member

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    KASPERSKY ONLINE SCANNER 7 REPORT
    Sunday, March 15, 2009
    Operating System: Microsoft Windows Vista Home Premium Edition, 64-bit Service Pack 1 (build 6001)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Sunday, March 15, 2009 02:27:22
    Records in database: 1904559
    Scan settings
    Scan using the following database extended
    Scan archives yes
    Scan mail databases yes
    Scan area My Computer
    C:\
    D:\
    E:\
    F:\
    G:\
    H:\
    J:\
    Scan statistics
    Files scanned 169046
    Threat name 0
    Infected objects 0
    Suspicious objects 0
    Duration of the scan 01:50:41

    No malware has been detected. The scan area is clean.
    The selected area was scanned.
     
  5. binkie7

    binkie7 Moderator Staff Member

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