I have ran AVG, EWIDO, Spybot, cccleaner i also tried to run adaware but it kept shutting the system down. here is the log Logfile of HijackThis v1.99.1 Scan saved at 9:45:35 AM, on 8/13/2006 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\ewido anti-spyware 4.0\guard.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\WgaTray.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Support.com\bin\tgcmd.exe C:\WINDOWS\System32\kwinlrex.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Common Files\AOL\1126906939\ee\AOLHostManager.exe C:\Program Files\Common Files\AOL\1126906939\ee\AOLServiceHost.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Beckyida\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.meloco.com/index.php?i=sm R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Roadrunner R3 - URLSearchHook: (no name) - _{C3045F6D-9FA7-C103-F1BD-932C84690498} - (no file) R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file) R3 - URLSearchHook: (no name) - {EE2DF02F-36B9-141E-B8C9-34B6DDE025E0} - (no file) F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\System32\ubaet.exe F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,gvhiecu.exe O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {23FB5ADD-DA37-4a40-9FC0-B0E2384CDE92} - (no file) O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll (file missing) O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: (no name) - {6FC56E54-F09A-AC68-CB39-AEEF4809F29A} - (no file) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - (no file) O2 - BHO: (no name) - {C3045F6D-9FA7-C103-F1BD-932C84690498} - (no file) O2 - BHO: (no name) - {EE2DF02F-36B9-141E-B8C9-34B6DDE025E0} - (no file) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll O3 - Toolbar: (no name) - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - (no file) O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray /deaf O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1126906939\ee\AOLHostManager.exe O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\System32\kwinlrex.exe TST001 O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - Startup: Think-Adz.lnk = C:\WINDOWS\SYSTEM32\kwinlrex.exe O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com O15 - Trusted Zone: http://click.getmirar.com (HKLM) O15 - Trusted Zone: http://click.mirarsearch.com (HKLM) O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM) O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM) O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.media-motor.net/cabs/joysaver.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1070386058187 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1155395479921 O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v6.cab O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/alien.cab O20 - AppInit_DLLs: inicfg32.dll,dexplore.dll C:\WINDOWS\System32\dexplore.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
Here's your main problem: O20 - AppInit_DLLs: inicfg32.dll,dexplore.dll C:\WINDOWS\System32\dexplore.dll I'm only going to tell you to remove this with HijackThis because it can rid it but, there is another way if it does not. Run a scan only with HijackThis, check to fix these: [bold]R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http... R3 - URLSearchHook: (no name) - _{C3045F6D-9FA7-C103-F1BD-932C84690498} - (no file) R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file) R3 - URLSearchHook: (no name) - {EE2DF02F-36B9-141E-B8C9-34B6DDE025E0} - (no file) O2 - BHO: (no name) - {23FB5ADD-DA37-4a40-9FC0-B0E2384CDE92} - (no file) O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll (file missing) O2 - BHO: (no name) - {6FC56E54-F09A-AC68-CB39-AEEF4809F29A} - (no file) O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - (no file) O2 - BHO: (no name) - {C3045F6D-9FA7-C103-F1BD-932C84690498} - (no file) O2 - BHO: (no name) - {EE2DF02F-36B9-141E-B8C9-34B6DDE025E0} - (no file) O3 - Toolbar: (no name) - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - (no file) O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\System32\kwinlrex.exe TST001 (ONLY if you do not know this. May have to fix this in safe mode) O4 - Startup: Think-Adz.lnk = C:\WINDOWS\SYSTEM32\kwinlrex.exe (Above notes also applie to this) O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O15 - Trusted Zone: http://click.getmirar.com (HKLM) O15 - Trusted Zone: http://click.mirarsearch.com (HKLM) O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM) O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM) O20 - AppInit_DLLs: inicfg32.dll,dexplore.dll C:\WINDOWS\System32\dexplore.dll (You may get an error for this one, ignore it and fix this!) [/bold] Run a system clean and an issuse fix with Ccleaner. Post a new HijackThis log.
