Suddenly (I guess they all strat like that), I have a pop-up ballon that shows up on the bottom right of my screen (where the clock is) telling me I have some trojans or a critical system failure and I should click on the ballon to get the latest software for removal. I clicked on it and it takes me to a site (pestremoval). I have run spybot, adware & virusscan. I got rid of some stuff, but this keeps appearing. After several runs of spybot, the frequency of the pop-up reduced. I am not sure what to do. This is madening. Any help would be greatly appreciated.
Please download HijackThis. Extract the file to a permanent folder. Open HijackThis and click "Do a system scan and save a log file". The log will be saved in the same folder as the HijackThis.exe file. Post that log here.
Thanks for responding, here it is: Logfile of HijackThis v1.99.1 Scan saved at 7:12:17 PM, on 11/30/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE C:\Program Files\F-Secure Internet Security\fswsclds.exe C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\BackWeb-4476822.exe C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe C:\Program Files\Brain Codec\isamonitor.exe C:\Program Files\Brain Codec\pmsngr.exe C:\Program Files\Brain Codec\isamini.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Brain Codec\pmmon.exe C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Outlook Express\MSIMN.EXE C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\Special Utilities\HijackThis\HijackThis_v1.99.1.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:9095 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {06647158-359E-4D10-A8DE-E6145DA90BE9} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {3FDE0CB5-619F-4227-8961-F2D7ED15B88E} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - C:\PROGRA~1\Cosmi\SPYWAR~1\pop\ABG_PL~1.DLL O2 - BHO: (no name) - {ae18da4e-be15-4925-81bb-890c04af0200} - C:\Program Files\Brain Codec\isaddon.dll O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file) O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file) O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB002" /M "Stylus Photo R220" O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\xtras\mssysmgr.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1 O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /M "Stylus Photo R220" /EF "HKCU" O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://linktrader.cyberspacehq.com O15 - Trusted Zone: http://*.symantec.com O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1131015494414 O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: F-Secure Internet Security 2004 (BackWeb Client - 4476822) - Unknown owner - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE O23 - Service: F-Secure Windows Security Center Legacy Detection Service (Fswsclds) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\fswsclds.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
I also have periodically other pop-ups. Darn I have never had these things happen before. I hope you can help me eliminate this problems. Thanks again
xxteakxx, I really need your help with this matter. Now I have irritating pop-ups appear when I am on the net. How does this happen? Any help you can provide would be greatly appreciated. Thanks
ok as soon as i can get to my other computer at home i will resend the log to you. i really hope you can help me resolve this.
Here it is. Help is required please. Logfile of HijackThis v1.99.1 Scan saved at 5:25:48 PM, on 12/1/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE C:\Program Files\F-Secure Internet Security\fswsclds.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\BackWeb-4476822.exe C:\WINDOWS\Explorer.EXE C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe C:\Program Files\Brain Codec\isamonitor.exe C:\Program Files\Brain Codec\pmsngr.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE C:\Program Files\Brain Codec\isamini.exe C:\Program Files\Brain Codec\pmmon.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Special Utilities\HijackThis\HijackThis_v1.99.1.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:9095 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {06647158-359E-4D10-A8DE-E6145DA90BE9} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {3FDE0CB5-619F-4227-8961-F2D7ED15B88E} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - C:\PROGRA~1\Cosmi\SPYWAR~1\pop\ABG_PL~1.DLL O2 - BHO: (no name) - {ae18da4e-be15-4925-81bb-890c04af0200} - C:\Program Files\Brain Codec\isaddon.dll O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file) O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file) O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB002" /M "Stylus Photo R220" O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\xtras\mssysmgr.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1 O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /M "Stylus Photo R220" /EF "HKCU" O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://linktrader.cyberspacehq.com O15 - Trusted Zone: http://*.symantec.com O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1131015494414 O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: F-Secure Internet Security 2004 (BackWeb Client - 4476822) - Unknown owner - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE O23 - Service: F-Secure Windows Security Center Legacy Detection Service (Fswsclds) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\fswsclds.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe