Turned on the PC this morning and when listening to any audio file the voice automatically goes off. I went onto volume control and say that one of th scoll things had gone to the bottom so I put up then the voice began to work however when I clicked the cross to close the voulme control after a few minutes it went off again. This has continuosly been happening. Also, when going on the internet every 15 minutes or so popups appear. Thinkinhg that I have a virus I done a scan with AVG which found nothing appart from cookies which were removed. I then downloaded Windows Defender and the scan has been running for 1hr 30 and hasn't found anything. Sometimes I get a voice that I normally get when switching web pages and this is happening even though I'm not doing anything on the web. Do I have a virus/spyware that automatically turns my volume off? If so any advice?
No luck nothing was found. What is happening is that when the volume automatically goes off if I turn it back on at the same time I start to hear a voice that is similar to what you hear when switchng web pages. Normally when I have a virus I send it the the computer shop andthey wipe everything off and charge £40. Is there any way I can just do what they do myself?
do you need to back up stuff first? you can see if your comp has a recovery partition to restore it to factory settings or do you have recovery disks that either you made or came with computer
I have an external hard drive so back up won't be a problem Idon't think I have any recovery disks I bought my PC a long time ago so I would have probabally lost them by know
does your comp have recovery partition eg: when you turn computer on and hold down f8, or f9, f10 ect..... do you have the option to do a factory restore
I pressed f8 and it came up with a windows advanced menu giving me the option to reboot carry on normally or to work in safe mood.
also is your pop up blocker on/off on internet explorer what happens when you try the rest from f1-f12
Internet pop up blocker is set on medium but doesn't make a differnce when it is on high. Nothing appears when pressing f1- Would a system restore make a difference?
Randomnly I just heard a loud song which I wasn't playing This is starting to spook me out. Could someone be controlling my comp?
It makes no difference I probabally just give it in for the professionals Do you know what PC world charge for a full clean up?
if it keeps on happening there is a fault with computer or virus/spyware is not been removed im sure others on here would be able to advise you better look up in the computer forum and find out who is giving out best/plenty info and send them a pm and ask if they can help in any way before going to rip off world
download and run trend micro house call. It is free to use and doesn't install anything on your computer. I have used this on tons of computers. It will find and remove 99% of time every virus / malware on your machine. http://housecall.trendmicro.com/ ones your done running trend micro house call, download and run ccleaner. ccleaner will clean up your registry and fix any errors that might be in there.\ http://www.piriform.com/ccleaner
also run hijack this from trend micro when finished as keebles said and google your results on what is running on your computer but be carefull at what you delete after you scan there are sites that will interpit your results for you!
sounds an interesting problem take it to your local repair shop they ought to charge around £40 pcworld is about £115 you could try combofix (google it) or system restore to a week ago. also try it in safe mode with networking to see if the problems are the same
