Possible Virus Help Needed!!!!

Discussion in 'Windows - Virus and spyware problems' started by eskie78, Mar 14, 2010.

  1. eskie78

    eskie78 Member

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    I have been working on this problem for two days now. It started out a simple virus that Malware took care of quickly. I then restarted my computer and received several error messages saying that the following .dll files could not be started: oijirazoh.dll; msmstpn.dll; mehoheru.dll. I googled these files and either nothing came back or it indicated another virus. If it is a virus then why the error message saying that it could not be found. My next problem is with this little box that keeps coming and coming up. It is a Microsoft Windows error box, saying different things. For example, Microsoft Help and Support has stopped working, or saeji.exe has stopped working. The saeji.exe appears to be a virus as well. Also, I have Vista and the Data Execution Prevention thing keeps coming up and I can't get any of these things off. I ran Malware again and it located nothing. Also, ran McAfee and it found nothing. If someone could help me with this I would be so grateful.
     
  2. 2oldGeek

    2oldGeek Active member

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    I see you haven’t had any help for 4 days. If you’re still having problems, do this:

    Use these steps to Clean your machine and if you still have problems, Post the Logs and I’ll give you a hand with the rest……


    Step 1:
    On a clean computer follow these instructions to create a Rescue disk to be run on the infected computer:

    http://forum.avira.com/wbb/index.php?page=Thread&threadID=82163


    Step 2:
    After running the Rescue Disk, Reboot to Windows:
    Download and install CCleaner
    Now run Ccleaner with the default options (that means don’t change anything) to clean out temporary files.
    Only use the default settings on the Windows Tab and select Run Cleaner. Do not run any other options from other tabs.
    Also it is highly recommended to login to all other User Accounts on the PC.
    Run CCleaner on each account. This can greatly reduce scan time and log sizes from the later scanning you will do below.
    If you don’t see Ccleaner’s link when logging into the other accounts, just go to the C:\Program Files\Ccleaner folder and double click on the ccleaner.exe file to run it. You can also create a shortcut to the file on the Desktop of your other user accounts to make it easier to run in the future


    Step 3: Uninstall Known Malware and Unwanted Software

    Work thru the below link to uninstall any bad programs that should not be installed on your PC. This may in some instances even resolve your problems. It takes a small amount of time (based on your experience level) to do this comparison, but it is well worth the effort. [​IMG]
    Uninstall Malware via Add/Remove Programs


    Step 4: Now download the below tools ( PLEASE only download at this point ):
    SUPERAntiSpyware
    Malwarebytes Anti-Malware


    Step 5: Installing, Configuring and Running the Scans

    Follow the instructions to run SUPERAntiSpyware HERE
    Next
    Follow these instructions to run MalwareBytes AntiMalware HERE



    If you’re still having problems then:
    Download HJTInstall.exe to your Desktop.

    Doubleclick HJTInstall.exe to install it.

    By default it will install to C:\Program Files\Trend Micro\HijackThis.

    Click on Install.
    It will create a HijackThis icon on the desktop.
    Once installed, it will launch Hijackthis.
    Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    The log will be saved as HijackThis.log in the C:\Program Files\Trend Micro\HijackThis folder.

    Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

    Please copy and paste this Log and the Logs from SAS and MBAM in your next reply and explain, as best you can, what problems you are having….. Thanks.

    2oG
     
    Last edited: Mar 19, 2010
  3. 2oldGeek

    2oldGeek Active member

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    .
     
    Last edited: Mar 19, 2010
  4. gurnard

    gurnard Regular member

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    hi :)
    let me guess...you had a little cus to yourself :)
     
  5. 2oldGeek

    2oldGeek Active member

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    New Format; LMAO Got to figure how to delete a screw up...... hehehe

    You're 4 months older than I am! Tell me YOU never screw up........
     
    Last edited: Mar 19, 2010
  6. gurnard

    gurnard Regular member

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    ha!ha!

    at our age buddy...we're EXPERTS
     
  7. 2oldGeek

    2oldGeek Active member

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    Yeah, EX is a has-been and Spurt is a drip under pressure!
     
    Last edited: Mar 19, 2010

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