Problem burning DVD+RW

Discussion in 'Nero discussion' started by anewfound, Sep 27, 2006.

  1. anewfound

    anewfound Member

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    Hi,

    I am having a heck of a time, I am able to burn dvd's, cd's but not DVD+RW. I have tried two different discs, I've tried Nero, Roxio and a couple free burning packages and I can't get it to work.

    I also updated the firmware and the only thing that changed is that it now saw it could burn the disc at x4 instead of x2. I have the LG GSA-4160B

    Please help, below is the log file from Nero 7

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

    NT-SPTI used
    Nero Version: 7.5.1.1
    Internal Version: 7, 5, 1, 1
    (Nero Express)
    Recorder: <HL-DT-ST DVDRAM GSA-4160B>Version: A306 - HA 1 TA 0 - 7.5.1.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HL-DT-ST DVDRAM GSA-4160B>Version: A306 - HA 1 TA 0 - 7.5.1.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3300622AS atapi Port 0 ID 0 DMA: On
    DiskPeripheral : Maxtor 6B200M0 atapi Port 3 ID 0 DMA: On
    CdRomPeripheral : HL-DT-STDVDRAM GSA-4160BA306 JRAID Port 4 ID 0 DMA: Off

    === CDRom-Device-Map ===
    HL-DT-ST DVDRAM GSA-4160B D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 1023MB (1048044kB)
    Free physical memory: 545MB (558652kB)
    Memory in use : 46 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    27.9.2006
    ISO compilation
    6:07:23 PM #1 Text 0 File Isodoc.cpp, Line 6510
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    6:07:23 PM #2 Text 0 File ThreadedTransfer.cpp, Line 540
    ReadBuffer-Pipe got 262144KB of Memory

    6:07:23 PM #3 Text 0 File Reader.cpp, Line 126
    Reader running

    6:07:23 PM #4 ISO9660GEN -11 File Geniso.cpp, Line 3313
    First writeable address = 0 (0x00000000)

    6:07:23 PM #5 Text 0 File Burncd.cpp, Line 3443
    Turn on Disc-At-Once, using DVD media

    6:07:45 PM #6 Text 0 File DlgWaitCD.cpp, Line 300
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 357615 ( 79:28.15, 698MB)

    6:07:45 PM #7 Text 0 File DlgWaitCD.cpp, Line 312
    Write in overburning mode: NO

    6:07:45 PM #8 Text 0 File DlgWaitCD.cpp, Line 2851
    Recorder: HL-DT-ST DVDRAM GSA-4160B, Media type: DVD+RW
    Disc Manufacturer ID: DAXON, Media Type ID: D42, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 1

    6:07:45 PM #9 Text 0 File DlgWaitCD.cpp, Line 484
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD-RAM, DVD+R DL.)

    6:07:45 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 863
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 357616 (357616) = #357616/79:28.16
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 357616 blocks [D: HL-DT-ST DVDRAM GSA-4160B]
    --------------------------------------------------------------

    6:07:45 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1079
    Prepare recorder [D: HL-DT-ST DVDRAM GSA-4160B] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 732397568, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 357616 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 357616 | 0 | 0x00
    357616 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    6:07:45 PM #12 Text 0 File SCSIPassThrough.cpp, Line 39
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    6:07:45 PM #13 Phase 24 File dlgbrnst.cpp, Line 1730
    Caching of files started

    6:07:46 PM #14 Text 0 File Burncd.cpp, Line 4274
    Cache writing successful.

    6:07:46 PM #15 Phase 25 File dlgbrnst.cpp, Line 1730
    Caching of files completed

    6:07:46 PM #16 Phase 36 File dlgbrnst.cpp, Line 1730
    Burn process started at 4x (5,540 KB/s)

    6:07:46 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2746
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    6:07:46 PM #18 Text 0 File Cdrdrv.cpp, Line 9215
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+RW (9), Part Version: 1.1x (2)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 1 h
    Disc Manufacturer ID: DAXON...
    Media type ID: D42
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 57
    Media Specific [16..63]:
    00 00 01 44 41 58 4F 4E - 00 00 00 44 34 32 00 39 ...DAXON...D42.9
    23 00 9C 7D 5C 02 28 00 - B0 74 70 02 28 00 96 80 #..}\.(..tp.(...
    68 02 28 04 04 20 E0 00 - F0 00 00 00 00 00 00 00 h.(.............

    6:07:46 PM #19 Phase 98 File dlgbrnst.cpp, Line 1730
    Start formatting disc before burning

    6:07:46 PM #20 SPTI -1065 File SCSIPassThrough.cpp, Line 291
    D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    CDB Data: 0x04 11 00 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 10 24 00 00 0F 20
    Buffer x04acb000: Len xc
    0x00 82 00 08 00 23 05 40 98 00 00 00

    6:07:46 PM #21 Phase 101 File dlgbrnst.cpp, Line 1730
    Formatting disc failed

    6:07:46 PM #22 Text 0 File DVDPlusRW.cpp, Line 662
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    6:07:46 PM #23 CDR -1065 File ThreadedTransferInterface.cpp, Line 1821
    Invalid command
    D: HL-DT-ST DVDRAM GSA-4160B

    6:07:46 PM #24 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1821
    Could not perform start of Disc-at-once

    6:07:46 PM #25 Phase 38 File dlgbrnst.cpp, Line 1730
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=3.00.40a, size=36528 bytes, created 7/24/2006 3:00:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi anewfound
    Here's some suggestions:
    Check to make sure DMA is on for the burner. Nero doesn't always show DMA correctly w/ raid connections. Here's a guide:
    dma guide
    Not great ones here. Try verbatim or made in japan Fuji, Sony or Maxell.
    Do a full erase of the disc. If this fails try an RW that hasn't been written to yet.

    Try those and keep us posted!
     
  3. anewfound

    anewfound Member

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    hey! thanks for responding.. I went through the DMA thing and everything seems okay, except check out my screens here.

    Here is what shows up.

    [​IMG]

    So both on the Primary and Secondary in the first listing it shows this

    [​IMG]

    Then on the second version of it, it shows it with the Ultra DMA thing. as seen here

    [​IMG]

    Is the problem?

    Also I have tried Fujifim DVD+RW and Maxell DVD+RW and have done full erase, used new ones, the whole package.
     
  4. binkie7

    binkie7 Moderator Staff Member

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    It's probably not a problem - though why it has dup's on the primary and secondary has me a bit confused.
    Your able to burn DVD's (non RW) and cd's.

    Check 4 port Serial ATA (the connection the drive is on) & check the dma settings.

    After the firmware update have you tried burning at 2x?

    What other burning programs have you tried? Tried ImgBurn yet?
     
  5. anewfound

    anewfound Member

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    I checked the Serial ATA port, doesn't have that same option to look at.

    Just tried burning at x2, same error.

    Downloaded ImgBurn .. it says it can't format the disc either.

    Yup I am able to burn DVD and CD's just fine, not sure about CD-RW but yeah.

    I just don't get this at all.
     
  6. binkie7

    binkie7 Moderator Staff Member

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    Yeah it's got me a bit confused as well - all other media but RW is fine.
    My quess is your drive has problems w/ RW dvd media.
    Stumped on this one.
     
  7. anewfound

    anewfound Member

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    I think I'm just going to have go buy a new drive and see what happens. thanks for your time.
     
  8. anewfound

    anewfound Member

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    well went out and bought a new drive, LG GSA-H22N and of course nothing has changed.

    I notice in my log that DMA for my drive is still off. I've tried uninstalling them all and still, the problem has to lie in having double Primary and Secondary profiles as seen below. New Log file is also underneath, this problem is driving me CRAZY.

    [​IMG]


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

    NT-SPTI used
    Nero Version: 7.5.1.1
    Internal Version: 7, 5, 1, 1
    (Nero Express)
    Recorder: <HL-DT-ST DVD-RAM GSA-H22N>Version: 1.00 - HA 1 TA 0 - 7.5.1.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HL-DT-ST DVD-RAM GSA-H22N>Version: 1.00 - HA 1 TA 0 - 7.5.1.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3300622AS atapi Port 0 ID 0 DMA: On
    DiskPeripheral : Maxtor 6B200M0 atapi Port 3 ID 0 DMA: On
    CdRomPeripheral : HL-DT-STDVD-RAM GSA-H22N1.00 JRAID Port 4 ID 0 DMA: Off

    === CDRom-Device-Map ===
    HL-DT-ST DVD-RAM GSA-H22N D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 1023MB (1048044kB)
    Free physical memory: 562MB (575696kB)
    Memory in use : 45 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    4.10.2006
    ISO compilation
    11:07:25 AM #1 Text 0 File Isodoc.cpp, Line 6510
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    11:07:26 AM #2 Text 0 File ThreadedTransfer.cpp, Line 540
    ReadBuffer-Pipe got 81920KB of Memory

    11:07:26 AM #3 Text 0 File Reader.cpp, Line 126
    Reader running

    11:07:26 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3313
    First writeable address = 0 (0x00000000)

    11:07:26 AM #5 Text 0 File Burncd.cpp, Line 3443
    Turn on Disc-At-Once, using DVD media

    11:07:26 AM #6 Text 0 File DlgWaitCD.cpp, Line 300
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 358095 ( 79:34.45, 699MB)

    11:07:26 AM #7 Text 0 File DlgWaitCD.cpp, Line 312
    Write in overburning mode: NO

    11:07:26 AM #8 Text 0 File DlgWaitCD.cpp, Line 2851
    Recorder: HL-DT-ST DVD-RAM GSA-H22N, Media type: DVD+RW
    Disc Manufacturer ID: DAXON, Media Type ID: D42, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 1

    11:07:26 AM #9 Text 0 File DlgWaitCD.cpp, Line 484
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    11:07:26 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 863
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 358096 (358096) = #358096/79:34.46
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 358096 blocks [D: HL-DT-ST DVD-RAM GSA-H22N]
    --------------------------------------------------------------

    11:07:26 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1079
    Prepare recorder [D: HL-DT-ST DVD-RAM GSA-H22N] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 733380608, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 358096 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 358096 | 0 | 0x00
    358096 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    11:07:26 AM #12 Text 0 File SCSIPassThrough.cpp, Line 39
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    11:07:26 AM #13 Phase 24 File dlgbrnst.cpp, Line 1730
    Caching of files started

    11:07:26 AM #14 Text 0 File Burncd.cpp, Line 4274
    Cache writing successful.

    11:07:26 AM #15 Phase 25 File dlgbrnst.cpp, Line 1730
    Caching of files completed

    11:07:26 AM #16 Phase 36 File dlgbrnst.cpp, Line 1730
    Burn process started at 4x (5,540 KB/s)

    11:07:26 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2746
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    11:07:26 AM #18 Text 0 File Cdrdrv.cpp, Line 9215
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+RW (9), Part Version: 1.1x (2)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 1 h
    Disc Manufacturer ID: DAXON...
    Media type ID: D42
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 57
    Media Specific [16..63]:
    00 00 01 44 41 58 4F 4E - 00 00 00 44 34 32 00 39 ...DAXON...D42.9
    23 00 9C 7D 5C 02 28 00 - B0 74 70 02 28 00 96 80 #..}\.(..tp.(...
    68 02 28 04 04 20 E0 00 - F0 00 00 00 00 00 00 00 h.(.............

    11:07:26 AM #19 Text 0 File DVDR.cpp, Line 6099
    Drive: HL-DT-ST DVD-RAM GSA-H22N
    Book Type request [LG]: DVD-ROM
    Book Type setting not supported for the loaded disc type

    11:07:26 AM #20 Phase 98 File dlgbrnst.cpp, Line 1730
    Start formatting disc before burning

    11:07:26 AM #21 SPTI -1065 File SCSIPassThrough.cpp, Line 291
    D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    CDB Data: 0x04 11 00 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 20
    Buffer x04ac9c00: Len xc
    0x00 82 00 08 00 23 05 40 98 00 00 00

    11:07:26 AM #22 Phase 101 File dlgbrnst.cpp, Line 1730
    Formatting disc failed

    11:07:26 AM #23 Text 0 File DVDPlusRW.cpp, Line 662
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    11:07:26 AM #24 CDR -1065 File ThreadedTransferInterface.cpp, Line 1821
    Invalid command
    D: HL-DT-ST DVD-RAM GSA-H22N

    11:07:26 AM #25 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1821
    Could not perform start of Disc-at-once

    11:07:26 AM #26 Phase 38 File dlgbrnst.cpp, Line 1730
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=3.00.40a, size=36528 bytes, created 7/24/2006 3:00:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  9. binkie7

    binkie7 Moderator Staff Member

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    Hi anewfound
    I see you are still getting this error Formatting disc failed
    which says the disc has been written and the is a problem formatting it.

    Guessing with this new drive (hmmm 18x burner!) non rw is still fine.

    Looked at the burn settings and they look ok - same ones I've used on RW.

    The dup channel bit might not be the problem. And I'm not too sure on why it shows 2 primary & secondary. Nero also may not be reporting DMA correctly on port 4.
    One thing you can try is a connecting this drive to one of the ide channels. Looks like you have 2 hard drives - using one for storage?
    Not the ideal set up but connect this drive to one of those (not the primary hard drive). Change the jumper to match the connection.
     

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