I wonder if anyone can help? I have been trying to burn DVD videos from a combination of quick time movies and jpeg stills using a version of Nero that came bundled with a Sony DVD writer. Initially, I had a lot of problems using the software so I unistalled it, then re-installed and downloaded updates from the Nero website. I also updated the firmware for the DVD writer. The software then worked a lot better. However, when I get to the stage of burning a disc and although the process seems to start OK, after a while Nero stops - it just doesn't respond. I have disabled the antivirus application to free up the processor and memory, but this doesn't help. Has anyone else come across this problem? Does anyone have any idea how I could overcome this problem? I have Nero burning ROM version 6,6,1,4 and Nero vision 3,1,0,25. My PC runs Windows XP Home, 256Mb RAM with an Athlon XP1700 processor. I would be most grateful to anyone who replies to this message. Thanks.
Nero version 6.6.1.4 is a "buggy" version, uninstall, run this clean tool http://ww2.nero.com/nero6/en/Clean_Tools.html and then install this more stable version, both packages http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe Package 2 http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe
Try switching to the most stable versions of Nero. I had the same problems and all i did was switch versions and I also bought some better quality DVDs. Not sure which was the fixer but i'd start with the free stuff Remeber to copy you serials down before you reinstall. Uninstall Nero and then run the clean tool which can be found at http://ww2.nero.com/nero6/eng/General_Clean_Tool.html Package 1 http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe Package 2(recode & vision) http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe
Thanks Gwendolin and Kibblz. I'll try this. I am surprised at how many problems there seem to be with Nero.
I followed the advice from Gwendolin. It worked - I burnt a dvd. Then I tried to edit the project and started with problems again - editing was slow and often Nero stopped responding. Also, I can't get a burn to complete. I've tried various options, including different discs, writing to hard drive, slowing the write speed, but nothing works. Usually Nero stops responding, often a few minutes into the burn process, but sometimes much later. Sometimes I get an error log. I attach the latest in the hope someone will interpret this and give me some more advice. Thanks. [15:42:13] NeroVision Log created (Date: 07/21/2006) [15:42:13] NeroVision Processors: 1 (Intel) [15:42:13] NeroVision OS: Windows Windows XP [15:42:17] GCCore Detected DirectX Version: 9.0c [15:42:19] GCHW Node added: Processor [15:42:19] GCHW Node added: ACPI Fixed Feature Button [15:42:19] GCHW Node added: Programmable interrupt controller [15:42:19] GCHW Node added: System timer [15:42:19] GCHW Node added: Direct memory access controller [15:42:19] GCHW Node added: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard [15:42:19] GCHW Node added: Printer Port [15:42:19] GCHW Node added: Communications Port [15:42:19] GCHW Node added: Communications Port [15:42:19] GCHW Node added: Standard floppy disk controller [15:42:19] GCHW Node added: System speaker [15:42:19] GCHW Node added: PCI bus [15:42:19] GCHW Node added: System CMOS/real time clock [15:42:19] GCHW Node added: Motherboard resources [15:42:19] GCHW Node added: Numeric data processor [15:42:19] GCHW Node added: ACPI Power Button [15:42:19] GCHW Node added: PS/2 Compatible Mouse [15:42:19] GCHW Node added: MPU-401 Compatible MIDI Device [15:42:19] GCHW Node added: Standard Game Port [15:42:19] GCHW Node added: Microsoft ACPI-Compliant System [15:42:19] GCHW Node added: Plug and Play Monitor [15:42:19] GCHW Node added: Floppy disk drive [15:42:19] GCHW Node added: HID-compliant game controller [15:42:19] GCHW Node added: [15:42:19] GCHW Node added: CD-ROM Drive [15:42:19] GCHW Node added: CD-ROM Drive [15:42:19] GCHW Node added: Disk drive [15:42:19] GCHW Node added: ISAPNP Read Data Port [15:42:19] GCHW Node added: Printer Port Logical Interface [15:42:19] GCHW Node added: Unimodem Half-Duplex Audio Device [15:42:19] GCHW Node added: NVIDIA GeForce4 MX 440 [15:42:19] GCHW Node added: Realtek RTL8139 Family PCI Fast Ethernet NIC [15:42:19] GCHW Node added: VIA Bus Master IDE Controller [15:42:19] GCHW Node added: VIA Rev 5 or later USB Universal Host Controller [15:42:19] GCHW Node added: VIA Rev 5 or later USB Universal Host Controller [15:42:19] GCHW Node added: VIA Rev 5 or later USB Universal Host Controller [15:42:19] GCHW Node added: VIA OHCI Compliant IEEE 1394 Host Controller [15:42:19] GCHW Node added: Avance AC'97 Audio for VIA (R) Audio Controller [15:42:19] GCHW Node added: VIA USB 2.0 Enhanced Host Controller [15:42:19] GCHW Node added: PCI standard ISA bridge [15:42:19] GCHW Node added: PCI standard host CPU bridge [15:42:19] GCHW Node added: PCI standard PCI-to-PCI bridge [15:42:19] GCHW Node added: Intel(R) 536EP V.92 Modem [15:42:19] GCHW Node added: Primary IDE Channel [15:42:19] GCHW Node added: Secondary IDE Channel [15:42:19] GCHW Node added: ACPI Uniprocessor PC [15:42:19] GCHW Node added: Volume Manager [15:42:19] GCHW Node added: AFD Networking Support Environment [15:42:19] GCHW Node added: 1394 ARP Client Protocol [15:42:19] GCHW Node added: Beep [15:42:19] GCHW Node added: dmboot [15:42:19] GCHW Node added: dmload [15:42:19] GCHW Node added: Symantec Eraser Control driver [15:42:19] GCHW Node added: Fips [15:42:19] GCHW Node added: Generic Packet Classifier [15:42:19] GCHW Node added: IPSEC driver [15:42:19] GCHW Node added: ksecdd [15:42:19] GCHW Node added: mnmdd [15:42:19] GCHW Node added: mountmgr [15:42:19] GCHW Node added: NAVENG [15:42:19] GCHW Node added: NAVEX15 [15:42:19] GCHW Node added: NDIS System Driver [15:42:19] GCHW Node added: Remote Access NDIS TAPI Driver [15:42:19] GCHW Node added: NDIS Usermode I/O Protocol [15:42:19] GCHW Node added: NDProxy [15:42:19] GCHW Node added: NetBios over Tcpip [15:42:19] GCHW Node added: Null [15:42:19] GCHW Node added: PartMgr [15:42:19] GCHW Node added: ParVdm [15:42:19] GCHW Node added: PQIMount [15:42:19] GCHW Node added: PQNTDrv [15:42:19] GCHW Node added: Remote Access Auto Connection Driver [15:42:19] GCHW Node added: RDPCDD [15:42:19] GCHW Node added: SAVRT [15:42:19] GCHW Node added: SAVRTPEL [15:42:19] GCHW Node added: Secdrv [15:42:19] GCHW Node added: SPBBCDrv [15:42:19] GCHW Node added: SYMDNS [15:42:19] GCHW Node added: SymEvent [15:42:19] GCHW Node added: SYMFW [15:42:19] GCHW Node added: SYMIDS [15:42:19] GCHW Node added: SYMIDSCO [15:42:19] GCHW Node added: symlcbrd [15:42:19] GCHW Node added: SYMNDIS [15:42:19] GCHW Node added: SYMREDRV [15:42:19] GCHW Node added: SYMTDI [15:42:19] GCHW Node added: TCP/IP Protocol Driver [15:42:19] GCHW Node added: VgaSave [15:42:19] GCHW Node added: VIAPFD [15:42:19] GCHW Node added: VolSnap [15:42:19] GCHW Node added: Remote Access IP ARP Driver [15:42:19] GCHW Node added: Windows Socket 2.0 Non-IFS Service Provider Support Environment [15:42:19] GCHW Node added: Audio Codecs [15:42:19] GCHW Node added: Legacy Audio Drivers [15:42:19] GCHW Node added: Media Control Devices [15:42:19] GCHW Node added: Legacy Video Capture Devices [15:42:19] GCHW Node added: Video Codecs [15:42:19] GCHW Node added: WAN Miniport (L2TP) [15:42:19] GCHW Node added: WAN Miniport (Network Monitor) [15:42:19] GCHW Node added: WAN Miniport (IP) [15:42:19] GCHW Node added: WAN Miniport (PPPOE) [15:42:19] GCHW Node added: WAN Miniport (PPTP) [15:42:19] GCHW Node added: Packet Scheduler Miniport [15:42:19] GCHW Node added: Packet Scheduler Miniport [15:42:19] GCHW Node added: Packet Scheduler Miniport [15:42:19] GCHW Node added: Direct Parallel [15:42:19] GCHW Node added: Terminal Server Keyboard Driver [15:42:19] GCHW Node added: Terminal Server Mouse Driver [15:42:19] GCHW Node added: Plug and Play Software Device Enumerator [15:42:19] GCHW Node added: Microcode Update Device [15:42:19] GCHW Node added: Tablet [15:42:19] GCHW Node added: Generic volume [15:42:19] GCHW Node added: Generic volume [15:42:19] GCHW Node added: Generic volume [15:42:19] GCHW Node added: Microsoft Kernel System Audio Device [15:42:19] GCHW Node added: Microsoft Kernel Wave Audio Mixer [15:42:19] GCHW Node added: Microsoft WINMM WDM Audio Compatibility Driver [15:42:19] GCHW Node added: USB Root Hub [15:42:19] GCHW Node added: USB Root Hub [15:42:19] GCHW Node added: USB Root Hub [15:42:19] GCHW Node added: USB 2.0 Root Hub [15:42:19] GCHW Node added: S2W 4300U/3300U Scanner [15:42:19] GCHW Node added: USB Mass Storage Device [15:42:19] GCHW Node added: USB Human Interface Device [15:42:19] GCHW Node added: CD-ROM Drive [15:42:19] GCHW Node added: 1394 Net Adapter [15:42:28] ExpressUI Running NeroVision Express 3 Version: 3.1.0.21 [15:43:29] DVDEngine DVDENGINE.DLL Version Information: Product Version: 3.1.0.10, File Version: 3.1.0.74, Interface Version: 4.0.0.2 [15:43:29] DVDEngine BEGIN: IDVDEngineManagerImpl - CreateDVDVideoSession [15:43:29] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVideoSession [15:43:30] DVDEngine BEGIN: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl [15:43:30] DVDEngine END: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl [15:43:35] MMTools SourceBuilder: building f:\Photographs\Holiday\2006 07 0.MOV video/0 [15:43:44] MMTools SourceBuilder: --- used source filters --- [15:43:44] MMTools {E206E4DE-A7EE-4A62-B3E9-4FBC8FE84C73} - Nero Digital Parser [15:43:44] MMTools {470157A6-BFEA-4DF8-A8A7-12CE5EF33AE7} - Nero QuickTime(tm) Video Decoder [15:43:44] MMTools SourceBuilder: file type unknown - video [15:43:44] MMTools -------------------- [15:43:46] MMTools SourceBuilder: building f:\Photographs\2006 07 03 0459.MOV video/0 [15:43:46] MMTools SourceBuilder: --- used source filters --- [15:43:46] MMTools {E206E4DE-A7EE-4A62-B3E9-4FBC8FE84C73} - Nero Digital Parser [15:43:46] MMTools {470157A6-BFEA-4DF8-A8A7-12CE5EF33AE7} - Nero QuickTime(tm) Video Decoder [15:43:46] MMTools SourceBuilder: file type unknown - video [15:43:46] MMTools -------------------- [15:43:50] MMTools SourceBuilder: building f:\Photographs\Holiday\2006 07 04.MOV video/0 [15:43:51] MMTools SourceBuilder: --- used source filters --- [15:43:51] MMTools {E206E4DE-A7EE-4A62-B3E9-4FBC8FE84C73} - Nero Digital Parser [15:43:51] MMTools {470157A6-BFEA-4DF8-A8A7-12CE5EF33AE7} - Nero QuickTime(tm) Video Decoder [15:43:51] MMTools SourceBuilder: file type unknown - video [15:43:51] MMTools -------------------- [15:44:12] MMTools SourceBuilder: building cached f:\Photographs\2006 07 02.MOV video/0 [15:45:44] ExpressUI Burn process started by user. [15:45:44] ExpressUI Destination: SONY DVD RW DRU-810A [15:45:44] ExpressUI Directory for temporary files: C:\DOCUME~1\LOCALS~1\Temp [15:45:44] ExpressUI ------<NeroVision Project Information>-------- [15:45:44] ExpressUI --- Project type: DVD-Video [15:45:44] ExpressUI --- Project video options --- [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: Automatic [15:45:44] ExpressUI Quality: Automatic [15:45:44] ExpressUI Resolution: Automatic [15:45:44] ExpressUI Sample format: Automatic [15:45:44] ExpressUI File type: MPEG-2 [15:45:44] ExpressUI Audio format: Automatic [15:45:44] ExpressUI Encoding mode: Fast Encoding (1-Pass) [15:45:44] ExpressUI --- Project space information --- [15:45:44] ExpressUI Used disc space: 0.94 GB [15:45:44] ExpressUI --- Project contents --- [15:45:44] ExpressUI Sample format: Automatic [15:45:44] ExpressUI Audio format: Automatic [15:45:44] ExpressUI Encoding mode: Fast Encoding (1-Pass) [15:45:44] ExpressUI Number of titles: 13 [15:45:44] ExpressUI 1. Sunday, 2nd July 2006. (Video Title, 0h 00m 24s, 3 chapters) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 704 x 576 (D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 2. Monday, 3rd July 2006 (Video Title, 0h 06m 03s, 13 chapters) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 704 x 576 (D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 3. Monday, 3rd July 006. (Slide Show, 0h 01m 30s, 17 pictures) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 720 x 576 (CCIR-601 D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 4. Tuesday, 4th July 2006. (Video Title, 0h 02m 54s, 8 chapters) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 704 x 576 (D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 5. Tuesday, 4th July 2006 (Slide Show, 0h 01m 28s, 20 pictures) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 720 x 576 (CCIR-601 D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 6. Wednesday, 5th July 2006 (Video Title, 0h 01m 10s, 4 chapters) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 704 x 576 (D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 7. Wednesday, 5th July 2006 (Slide Show, 0h 00m 42s, 10 pictures) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 720 x 576 (CCIR-601 D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 8. Thursday, 6th July 2006 (Video Title, 0h 00m 38s, 2 chapters) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 704 x 576 (D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 9. Thursday, 6th July 2006 (Slide Show, 0h 00m 45s, 11 pictures) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 720 x 576 (CCIR-601 D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 10. Friday 7th July 2006 (Video Title, 0h 08m 55s, 11 chapters) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 704 x 576 (D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 11. Friday, 7th July 2006 (Slide Show, 0h 01m 10s, 17 pictures) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 720 x 576 (CCIR-601 D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 12. Saturday, 8th July 2006 (Slide Show, 0h 00m 08s, 1 picture) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 720 x 576 (CCIR-601 D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI 13. Tuesday, 18th July 2006. (Video Title, 0h 00m 21s) [15:45:44] ExpressUI Video mode: PAL [15:45:44] ExpressUI Aspect ratio: 4:3 [15:45:44] ExpressUI Quality: Standard play (5073 kbps) [15:45:44] ExpressUI Resolution: 704 x 576 (D1) [15:45:44] ExpressUI Audio SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Video SmartEncoding ratio: 0.0 % [15:45:44] ExpressUI Number of menus: 7 [15:45:44] ExpressUI - Main menu (2 pages) [15:45:44] ExpressUI - Menu for Sunday, 2nd July 2006. (1 page) [15:45:44] ExpressUI - Menu for Monday, 3rd July 2006 (2 pages) [15:45:44] ExpressUI - Menu for Tuesday, 4th July 2006. (1 page) [15:45:44] ExpressUI - Menu for Wednesday, 5th July 2006 (1 page) [15:45:44] ExpressUI - Menu for Thursday, 6th July 2006 (1 page) [15:45:44] ExpressUI - Menu for Friday 7th July 2006 (1 page) [15:45:44] ExpressUI --------<End of Project Information>---------- [15:45:44] ExpressUI ------Recording Parameters------ [15:45:44] ExpressUI Book Type: 1 [15:45:44] ExpressUI Destination Device: SONY DVD RW DRU-810A (Capabilities: 0000E017) [15:45:44] ExpressUI Recording Flags: 76 [15:45:44] ExpressUI Recording Speed: 0 [15:45:44] ExpressUI Volume Name: Holiday, July 2006. [15:45:44] ExpressUI Burn-at-once flag: 1 [15:45:44] ExpressUI --End of recording parameters--- [15:45:44] DVDEngine BEGIN: IDVDEngineManagerImpl - CreateDVDVideoSession [15:45:44] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVideoSession [15:45:44] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterCallback [15:45:44] DVDEngine ..Session callback registered... [15:45:44] DVDEngine END: IDVDSessionBaseImpl - RegisterCallback [15:45:44] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService [15:45:44] DVDEngine ..Application service registered... [15:45:44] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService [15:45:45] DVDUI Device [SONY DVD RW DRU-810A ] lock SUCCEED [15:45:45] DVDEngine BEGIN: IDVDSessionBaseImpl - BeginDiscAccess [15:45:45] DVDEngine ..Access mode=read/write [15:45:45] DVDEngine ..Flags=0 [15:45:45] DVDEngine ..Write speed=22160 KB/s (16x) [15:45:46] DVDEngine ..Medium type=DVD+R [15:45:46] DVDEngine DVD format is 1, media type is 0x00002008 [15:45:46] DVDEngine Supported Access Modes: 0x00000001 [15:45:54] DVDEngine END: IDVDSessionBaseImpl - BeginDiscAccess [15:45:54] DVDUI Exception occured when burning a DVD-Video (BAO) [Fatal exception 'Access violation' caused by module 'C:\Program Files\Ahead\NeroVision\DVDBlockAcc.dll' at location 0x069A244D] [15:45:54] DVDEngine BEGIN: IDVDSessionBaseImpl - EndDiscAccess [15:45:54] DVDEngine ..Flags=0 [15:45:54] DVDEngine **BEGIN: _MediaAccess::Release () [15:45:54] DVDEngine **END: _MediaAccess::Release () [15:45:54] DVDEngine END: IDVDSessionBaseImpl - EndDiscAccess [15:45:54] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterCallback [15:45:54] DVDEngine ..Session callback unregistered... [15:45:54] DVDEngine END: IDVDSessionBaseImpl - RegisterCallback [15:45:55] DVDUI Device [SONY DVD RW DRU-810A ] unlock SUCCEED
In the absence of knowing what else to do I uninstalled Nero again, ran the clean tool, re-installed, then cleaned the registry using 'Registry Mechanic'. Then I tried burning my project again. Again a message that the burn had failed together with an error log. Nero must be one of the least friendly applications that the 'average' user attempts to make use of. I am now on the verge of sending back my dvd writer and trying to get my money back. Anyone else have similar sentiments?