Problem installing Kryptview via N*l/C*orus??

Went to install the a750 in a friends house.
He has "The box" there already, i installed it for him last year. The old box didnt pick up as many channels as my house, but it did pick up some.
Now since most of the good channels are gone he only as a few left on the old box.

So i went to install the kryptview in his house earlier but its not picking up anything.
It just scans down saysing already exists up to number 7 then scans for a few seconds and says complete but it goes back to the blue screen, and no channels.

It doesnt make a difference weather the cable is plugged into to the back of the box are not its doing the same thing??

Any ideas?

He has one of the N*l boxes to receive his channels from them?
I dont have on of these at my house?
Would this have anything to do with it?

 

download the tutorial on the end of my post and read it and then you will know how to do it

 

I have already uploaded to the software onto the receiver.

I installed the channels at my house, they work fine, but they dont work in my friends house? this is the part that im confused with?

 

What area do you live in, and what area does your friend live in. Who is your provider/their provider?

Have you checked to make sure there are no splitters on the feed.

 

Whats the story with the new n*l cards?
Letters & texts advising to install them.
Will there be an impact on use of box?

 

you will have to do a factory default and rescan the box in again

also the software is nothing to do with downloading the tutorial on how to set the box up correctly

 

Galway,

Both on NTL.

He lives abouta 15 min drive from me.

 

By tutorial i asume you mean the word doc in your sig?

Ive done the factory default setting etc.
I dissconnected the loop going into the kitchen,
I think he might have a loop going upstairs, but where his tv outlet is downstairs the Ntl incoming cable is directly behind it outside.

 

do as i suggested above is he on cable or aerial on roof ??

you cant have a loop on that box its only 1 way in only top connection

 

He told me at first it was satelite, but i looked on his roof and he only had one of them mesh areials, you only get rte 1 2 and tv3 via them am i right?

Its like the recevier isnt picking up the signal from the aerial, as it does the same when scanning for channels weather its plugged in or not.
From the time i press the green button to start the scan, its finished searching and installing in under a minute??

 

Well if he had Starview 2 'The Box' working he can't be chor*s mmds, so the krykptview should work on n*l mmds shouldn't it fergus?

What was the provider id you were using on his Starview, is it different to the one you use in your house?

 

He showed me his bill yesterday,

It has n*l/c*orus on the top, and u*c further down.
The "box" he has there now is still picking up channels Dave etc, but noy sly movies sports or setant 1 and 2.

He was never able to pick up as many channels as me even when we had all the channels, i live closer to the city centre then him so he must pick it up from a diffrent source then me.

 

do a factory default then when it comes back on you will get the easy installation press ok to this

TOP BOX PUT CHORUS IN THERE

then do not change any other setting then press the green button only

let it scan and you will get a list of id then choose Ballina this time and press ok and see what happens

 

what is the name on the other box he has is it the starview the BOX T ??

 

How do you mean easy instalation?
When i do the factory defualt settings, (menu- instalation- factory default) it goes back to a blue screen,

I usually just press the menu button and go through the instalation from there.

I think i tried it on chorus yesterday and it still didnt pick up anything??

 

Its not starview,

Its the the box the model before the usb one.

 

you have me confused now you are on a kryptview post so are you trying to install the kryptview box or the starview one ??

 

Sorry its hard to explain via typing,

Im trying to install the kryptview box, it is replacing his old "the box" which he has at the moment,
(bascially he wants to get the lost channels back)

 

ok do as i have said download the tutorial and read it as all im doing here is repeating myself its easier for you to read the doc and then you will understand

 

The tutorial is pretty straight foreward,

Ive uploaded the software on it already,

Its beside me here working fine bar the 3 adult channels,

But it wont work in my friends house,