problem installing norton

Discussion in 'Windows - Virus and spyware problems' started by pagain, Dec 20, 2005.

  1. pagain

    pagain Guest

    I recently bought norton's internet security 2006, started to install the antivirus DVD, got "fatal error" and everything stopped.

    I have tried reinstalling - no joy. When I try to use any program I get a message saying that Windows doesn't know which program to use and that I need to create a link through the control panel (I have a vague idea of what this means, having experienced it with some new programmes). I get the same message when I try and run "Settings" to get to control panel.

    What do I do?

    Thanks in advance.

    pagain
     
  2. Jeanc1

    Jeanc1 Guest

  3. pagain

    pagain Guest

    Thanks for the reply, it is helpful.

    However, I cannot access the internet (to allow Norton to scan my machine) because I cannot launch any programmes, such as explorer (or the reasons already mentioned).

    pagain
     
  4. celticfc1

    celticfc1 Regular member

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    Did you have norton 2005 or any previous versions of norton installed ?

     
  5. pagain

    pagain Guest

    No. Just Windows XP. I had uninstalled EZ Armor a few weeks previously, because I was having problems downloading a paid for copy. That uninstallation appeared to have been completely successful.

    pagain
     
  6. celticfc1

    celticfc1 Regular member

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    Ok m8 could be a windows problem ,

    what version are you running ?

    does this happen everytime you try to install other programs ??

    run [bold]sfc/ scannow[/bold] in cmd prompt . Only do this if you have your windows cd , it will search for and repair any issues windows may have

    try this a see what happens ,
     
    Last edited: Dec 20, 2005
  7. pagain

    pagain Guest

    Cheers!

    pagain
     
  8. guinnyss

    guinnyss Guest

    what does sfc/ scannow does? i tried it and nothing happened.
     

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