Hi, I've been having problems burning data dvd's in nero. I thought it was the software, so I downloaded some burn4free program which also gave me an error. I have been able to burn cd's and video dvd's fine. I can also play cd's and dvd's fine. I have a Matshita UJ-840D drive which I can't find firmware to update. I'm not a computer expert so I'm not sure what to do next. Below is the log of my last try. Thanks so much, hopefully someone can help! Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 8.2.8.0 Internal Version: 8, 2, 8, 0 (Nero Express) Recorder: <MATSHITA UJ-840D> Version: 1.02 - HA 1 TA 0 - 8.2.8.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default CD-ROM: <MATSHITA UJ-840D >Version: 1.02 - HA 1 TA 0 - 8.2.8.0 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : TOSHIBA MK1031GAS atapi Port 0 ID 0 DMA: On CdRomPeripheral : MATSHITA UJ-840D atapi Port 0 ID 1 DMA: On === CDRom-Device-Map === MATSHITA UJ-840D E: CdRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 1014MB (1038768kB) Free physical memory: 332MB (340024kB) Memory in use : 67 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 17.1.2009 ISO compilation 11:41:32 PM #1 Text 0 File SCSIPTICommands.cpp, Line 450 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 11:41:32 PM #2 Text 0 File Isodoc.cpp, Line 6655 Iso document burn settings ------------------------------------------ Determine maximum speed : TRUE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 11:41:32 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3349 First writeable address = 0 (0x00000000) 11:41:32 PM #4 Text 0 File Burncd.cpp, Line 3502 Turn on Disc-At-Once, using DVD media 11:41:32 PM #5 Text 0 File FilesystemSettingsValidator.cpp, Line 142 FS Settings: using validator 'CUDFSettingsValidatorDVD' ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical' Changing UDF revision from '1.02' to '1.02' 11:41:33 PM #6 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2149951 (477:46.01, 4199MB) 11:41:33 PM #7 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 11:41:33 PM #8 Text 0 File DlgWaitCD.cpp, Line 2957 Recorder: MATSHITA UJ-840D, Media type: DVD+R Disc Manufacturer ID: <RITEK>, Media Type ID: <F16>, Product revision number: 1 Disc Application Code: 0, Extended Information Indicators: 7 11:41:33 PM #9 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:41:33 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 762 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2149952 (2149952) = #2149952/477:46.2 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2149952 blocks [E: MATSHITA UJ-840D] -------------------------------------------------------------- 11:41:37 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 964 Prepare [E: MATSHITA UJ-840D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4403101696, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 2149952 | 0 | 0x00 2149952 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 11:41:37 PM #12 Text 0 File SCSIPTICommands.cpp, Line 240 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME 11:41:37 PM #13 Text 0 File Burncd.cpp, Line 4288 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 11:41:37 PM #14 Phase 24 File dlgbrnst.cpp, Line 1767 Caching of files started 11:41:37 PM #15 Text 0 File Burncd.cpp, Line 4407 Cache writing successful. 11:41:37 PM #16 Phase 25 File dlgbrnst.cpp, Line 1767 Caching of files completed 11:41:37 PM #17 Phase 28 File dlgbrnst.cpp, Line 1767 Speed measurement started 11:41:37 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2681 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:41:37 PM #19 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 590400 11:45:46 PM #20 Text 0 File WriterStatus.cpp, Line 240 <E: MATSHITA UJ-840D> start writing Lead-Out at LBA 2149952 (20CE40h), length 0 blocks 11:45:46 PM #21 Phase 29 File dlgbrnst.cpp, Line 1716 Speed measurement completed: 12.5x (17,328 KB/s) 11:45:46 PM #22 Phase 36 File dlgbrnst.cpp, Line 1767 Burn process started at 2.4x (3,324 KB/s) 11:45:46 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2681 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:45:46 PM #24 Text 0 File Cdrdrv.cpp, Line 10140 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 7 h Disc Manufacturer ID: RITEK... Media type ID: F16 Product revision number: 1 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..783]: 00 00 07 52 49 54 45 4B - 00 00 00 46 31 36 01 38 ...RITEK...F16.8 23 54 37 12 02 50 6E 02 - 8C 68 16 16 0B 0B 0A 0A #T7..Pn..h...... 01 1D 1E 0C 0C 12 12 01 - 00 00 00 00 00 00 00 00 ................ 01 00 38 38 02 2D 62 1E - 08 2E 23 10 04 1E 1D 01 ..88.-b...#..... 00 00 02 2D 62 1E 08 2E - 23 10 04 1E 1D 01 00 00 ...-b...#....... 02 00 54 70 02 38 64 24 - 30 18 10 10 01 20 00 00 ..Tp.8d$0....... 00 00 02 48 60 2A 30 18 - 10 10 01 20 00 00 00 28 ...H`*0........( 03 00 54 E0 02 41 64 24 - 30 18 10 10 01 28 00 00 ..T..Ad$0....(.. 00 00 02 AF 5B 3E 30 18 - 10 10 01 28 00 00 00 5A ....[>0....(...Z 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 11:45:46 PM #25 Text 0 File DVDPlusRW.cpp, Line 675 Start write address at LBA 0 DVD high compatibility mode: No 11:45:46 PM #26 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 83836800 11:46:16 PM #27 SPTI -1 File SCSIPassThrough.cpp, Line 197 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1) CDB Data: 0x2A 00 00 00 05 E0 00 00 20 00 00 00 Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x03 Sense Qual: 0x00 Sense Area: 0xF1 00 04 00 00 02 F0 0A 00 29 00 00 03 Buffer x193a0c00: Len x10000 0xF9 FB B9 96 8E 00 71 E5 46 6B EB FF 51 2E 6F 2C 0x90 B7 C2 C2 E5 63 FC 08 7E 55 9C 56 5D AA 56 B7 0x38 0C 87 C8 1E EC CB BB 55 15 67 97 C2 EB C6 D4 11:46:16 PM #28 CDR -1 File Writer.cpp, Line 306 Unspecified Recorder Error E: MATSHITA UJ-840D 11:46:22 PM #29 SPTI -1 File SCSIPassThrough.cpp, Line 197 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1) CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00 Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x03 Sense Qual: 0x00 Sense Area: 0x71 00 04 00 00 00 00 0A 00 29 00 00 03 11:46:22 PM #30 SPTI -1046 File SCSIPassThrough.cpp, Line 197 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00 Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 Sense Area: 0x70 00 05 00 00 00 00 0A 00 82 00 00 30 05 11:46:22 PM #31 Text 0 File DVDPlusRW.cpp, Line 935 EndDAO: Last written address 1504 11:46:22 PM #32 CDR -1 File WriterStatus.cpp, Line 287 Unspecified Recorder Error E: MATSHITA UJ-840D 11:46:22 PM #33 TRANSFER -24 File WriterStatus.cpp, Line 287 Could not perform end of Disc-at-once 11:46:22 PM #34 Phase 38 File dlgbrnst.cpp, Line 1767 Burn process failed at 2.4x (3,324 KB/s) 11:46:22 PM #35 Text 0 File SCSIPTICommands.cpp, Line 287 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 11:46:25 PM #36 Text 0 File Cdrdrv.cpp, Line 11391 DriveLocker: UnLockVolume completed 11:46:25 PM #37 Text 0 File SCSIPTICommands.cpp, Line 450 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Hi, is this in a laptop...a sony by any chance?I have an 832d in mine and there aint no firmware updates.Dont you just love sony.Anyway it would look like your burners dead, but just out of interest, download imgburn and see if it works.If it doesnt burn with this then id say its time to bury it
hi thanks for your reply actually its a hp pavilion dv4270ca i will try what you suggested and let you know so you think its dead even though it burns other kinds of cds and dvds? i don't get that!
I have the same drive in a HP and nope there aren't any firmware updates for it. Once it once used to burn fine cd or dvd wise - is now pretty hit or miss with it. Hence I also have an external burner If you can get it to burn different media than stick w/ that - it doesn't like the ones you are using which are made by Ritek. Mine doesn't either.
