Problems with Starview channel scan

Hey there - can anyone help?
I was trying to update my Starview because it was missing some channels (film four, ch4 etc) and have now found myself stuck on this language screen. When i choose English as the language, it brings me to the scan screen, I perform an automatic scan, the box can't find any channels and then it brings me back to the select language screen which i can't get out of. I'm on N*L and the codes appear to be correct. Can you help?
thanks in advance !

 

factory reset first then autoscan ur provider and emu to on

 

Hi there cactikid,
did the reset factory thing and then autoscan on NTL with emu to 'on' but still in this eternal loop! is there anything else i should be doing?

 

Hi this mgth work go to installation choose your network goto manual scan see the networkscan change it from ither disable to enable or vicevrsa then press ok

 

g

 

also could be a bad flash before you flash it try reset it then rescan it then menu 1570 turn emu on the hit the default key see if that helps before you reflash it

 

guys, i've managed to do a manual scan after setting the network scan to 'enabled' based on frequency of 299.000 and symbol rate 6875. if i try to an auto scan it's using a symbol rate of 6887 (can't seem to change this) and it picks up no channel. Emu is on. Do you have a list of channel frequencies and symbol rates or is there some way i can get the auto scan to pick up the channels? I've had the starview for over a year with no probs, only in this mess now because i had lost a few channels (ch4, film 4 etc) recently and was trying to get them again. any help is welcome! cheers

 

make sure your cable is in cable input and 6.887 is the right one for n*l when you say update the box did you flash it or just factory reset

 

just a factory reset. the thing is i can't seem to amend the symbol rate from 6887 to 6875 when doing a manual scan.

 

whwy are you tryin to change it from 6887 to 6875??? your on nhell aint you which is 6887 make sure the cable is in and reset it and rescan it

 

what box you got sv1 or sv2 "the box" or sv3 "the box super"?? and where you located?

 

have reset it and rescanned it using 6887 symbol - still no channels. nothing at all

 

put your coax into yourtv and see if that works

 

u should not have run into any problems,start again factory settings,0000 to delete,english,power off box on english,inst,select n*l and autoscan channels found,exit out and emu to on and let it update report back