Process keeps failing with Nero

Discussion in 'DVDR' started by Eperaza, Jun 6, 2005.

  1. Eperaza

    Eperaza Member

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    Hello all,
    normally I post in the xbox section, but now this has started to happen with normal dvd backups. I've tried a few times to back up my copy of LORT: Third age, keep getting a burn process failed error with that. I figured it was just an issue with backing the game up, so I didn't worry about it. Today I tried backing up a DVD, and I got the same message, Burn Process Failed at 8x. I'm using DVDShrink to back up the image and Nero to burn it to my DVD. Here's the log:
    1A25-0006-7130-1352-4239-7903

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:21:30 PM
    Nero API version: 6.6.0.6
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Recorder: <PLEXTOR DVDR PX-712A> Version: 1.05 - HA 1 TA 0 - 6.6.0.6
    Adapter driver: <atapi> HA 1
    Drive buffer : 8192kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 5T060H6 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : _NEC NR-7800A atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : PLEXTOR DVDR PX-712A atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : SONY DVD-ROM DDU1613 atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    _NEC NR-7800A G: CDRom0
    PLEXTOR DVDR PX-712A E: CDRom1
    SONY DVD-ROM DDU1613 F: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523340kB)
    Free physical memory: 248MB (254420kB)
    Memory in use : 51 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    6.6.2005
    NeroAPI
    2:51:50 PM #1 Phase 112 File APIProgress.cpp, Line 276
    DVD-Video files reallocation started

    2:51:50 PM #2 Phase 114 File APIProgress.cpp, Line 276
    DVD-Video files reallocation completed (no file modified)

    2:51:50 PM #3 Phase 111 File APIProgress.cpp, Line 276
    DVD-Video files sorted

    2:51:51 PM #4 Text 0 File Reader.cpp, Line 127
    Reader running

    2:51:51 PM #5 Text 0 File Writer.cpp, Line 122
    Writer PLEXTOR DVDR PX-712A running

    2:51:51 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 842
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    2:51:51 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    2:51:51 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    2:51:51 PM #9 Text 0 File Burncd.cpp, Line 3155
    Turn on Disc-At-Once, using DVD media

    2:51:51 PM #10 Text 0 File DlgWaitCD.cpp, Line 257
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2286127 (508:01.52, 4465MB)

    2:51:51 PM #11 Text 0 File DlgWaitCD.cpp, Line 269
    Write in overburning mode: NO

    2:51:51 PM #12 Text 0 File DlgWaitCD.cpp, Line 2311
    Recorder: PLEXTOR DVDR PX-712A, Media type: DVD+R

    2:51:51 PM #13 Text 0 File DlgWaitCD.cpp, Line 431
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    2:51:51 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 829
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286128 (2286128) = #2286128/508:1.53
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286128 blocks [PLEXTOR DVDR PX-712A]
    --------------------------------------------------------------

    2:51:51 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1042
    Prepare recorder [PLEXTOR DVDR PX-712A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681990144, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2286128 | lead-out | 1 | 0x41 | 0x00

    2:51:52 PM #16 Phase 24 File APIProgress.cpp, Line 276
    Caching of files started

    2:51:52 PM #17 Text 0 File Burncd.cpp, Line 4042
    Cache writing successful.

    2:51:52 PM #18 Phase 25 File APIProgress.cpp, Line 276
    Caching of files completed

    2:51:52 PM #19 Phase 36 File APIProgress.cpp, Line 276
    Burn process started at 8x (11,080 KB/s)

    2:51:52 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2604
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    2:51:52 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1178
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x0CC86A00
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x24 0x00

    2:51:52 PM #22 Text 0 File DVDR.cpp, Line 5153
    Drive: PLEXTOR DVDR PX-712A
    Book Type request [PX]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    2:51:52 PM #23 CDR -1211 File DVDR.cpp, Line 4796
    Book Type set to: DVD-ROM

    2:51:52 PM #24 Text 0 File DVDPlusRW.cpp, Line 615
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    2:51:56 PM #25 Text 0 File Cdrdrv.cpp, Line 1284
    14:51:56.555 - PLEXTOR DVDR PX-712A\H1 T0 : Queue again later

    2:53:01 PM #26 SCSI -1093 File Cdrdrv.cpp, Line 1432
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x00D70000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x02
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x11 0x40 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0xF0 0x00 0x03 0x00 0x00 0x04 0xC0 0x0A
    0x00 0x00 0x00 0x00 0x02 0x00

    2:53:01 PM #27 CDR -1093 File Writer.cpp, Line 311
    No seek complete

    2:53:01 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    2:53:01 PM #29 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    2:53:06 PM #30 Phase 127 File APIProgress.cpp, Line 276
    Generating DVD high compatibility borders

    2:54:27 PM #31 Phase 129 File APIProgress.cpp, Line 276
    Generating DVD borders completed successfully

    2:54:27 PM #32 Text 0 File DVDR.cpp, Line 5153
    Drive: PLEXTOR DVDR PX-712A
    Book Type request [PX]: DVD+R
    Changing the Book Type was finished successfully, return code 0

    2:54:27 PM #33 Phase 38 File APIProgress.cpp, Line 276
    Burn process failed at 8x (11,080 KB/s)

    2:54:27 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 867
    DRM: DRM burn session terminated.

    2:54:27 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 896
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/11/2005 6:28:13 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    Any ideas on what I can do to fix this issue?
     
  2. ccampbell

    ccampbell Regular member

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    Have you tried a slower write speed, or different brand of media? THe error messages you are getting in this log file is indicating the recorder is having trouble with the media.

    Do you have the latest firmware for your recorder?

    Regards,

    Craig
    Nero Inc
    USA
     
  3. arniebear

    arniebear Active member

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    @Eperaza

    Please edit out your serial number, the one beginning 1A, someone could steal it :~)
     
    Last edited: Jun 6, 2005
  4. squizzle

    squizzle Active member

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    Craig, I've been wondering, if my Nero log shows up with all 0's in the disc ID section, that doesn't necessarily mean the media is faulty right?? Because I get this all the time but have never had a failed burn yet.
     
  5. arniebear

    arniebear Active member

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    I, also, would like to know the answer to squizzle's question because mine shows the 0's in the log and all my burns are fine :~)
     
  6. ccampbell

    ccampbell Regular member

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    This is just useful information that the Media MFG's place on the disc, that helps them to track where the disc was made. Some Media MFGs may not put any data there, or your Recorder could have troulbe reading the information. But it will not affect the actual write operation any.

    Our software will clearly indicate when there is an error or trouble reading media. :)

    Regards,

    Craig
    Nero Inc
    USA
     
  7. arniebear

    arniebear Active member

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    Thanks, Craig for the answer. I have had Nero for years and would not be without the program it has always served me well. Have a good one :~)
     
  8. creaky

    creaky Moderator Staff Member

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    @Eperaza -

    - [bold]remove your serial number[/bold] - edit the post and chop it out

    - latest should be 1.07

    - this means the edge of the disc is 4482MB and this particular burn is trying to write 4465MB to the edge of the disc. Change DVD Shrink's target size to 4300MB like this -

    [​IMG]

    - this makes sure DVD Shrink limits all movies to 4300MB, therefore not writing to the very edge of a disc. I've always done this and still do it on top quality media as you're hardly sacrificing any space -

    - slow it down to say 4x, remember the logfile hasn't even mentioned a media brand yet

    - burner doesn't like the media (whatever the media is)

    - ouch that can't be good


    Download dvdinfopro (free) run a media info check and post the result here

    ps you could post your own pictures - i do this the same way, but i copy/pasted this from one of the moderators' posts -

    Step 1: push ctrl + PrintScreen (above the insert button)

    Step 2: Open paint .. click start -> programs -> accessories -> paint

    Step 3: push ctrl + v

    Step 4: crop your image. I crop what I want to show -> cut it -> open new -> paste it. [bold]Crop only what you want to keep[/bold]

    Step 5: save as jpeg

    Step 6: Host the jpeg here: http://imageshack.us/
     
  9. squizzle

    squizzle Active member

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    thanks for the info Craig, I was kinda worried about that data.
     
  10. creaky

    creaky Moderator Staff Member

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    the section with you 0's you guys mentioned is like this paste from my log -

    - ALL my burns show this, and it's fine. Some ppl do mistakenly post that this section (on it's own) means there's a media problem. Can't remember who i was telling this about the other night.. hmmm... my memory

     
  11. cougar_ii

    cougar_ii Regular member

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    Hi ccampbell,

    Since you are here, I have a little off topic question.

    I currently have 512Mb of ram.
    In the Nero logs, it says I am currently using 81% of memory.
    I have lot's of little programs running in the background.

    Will adding an other 512Mb or even a 1 Gb or ram HELP when you burn ?
    I noticed memory goes down when you burn, it reads ahead and stores it in memory ?

    Is this read buffer limited, so adding memory will not help ?

    Or the read ahead is unlimited so adding more ram will definitly help.

    I burn all my DVD at 2x, adding more ram will help me burn faster ? (On Taiyo Yuden or real good quality media).

    It would be nice to get this answer from Nero directly ! :)

    Thanks...
     
  12. creaky

    creaky Moderator Staff Member

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    @cougar_ii, until Craig answers, my 5pence -

    as i stated above, and on all Nero posts where i see lack of memory, virtual memory is still virtual memory. If you run low on RAM during a burn or any other operation, swapping will occur, ie hard disc churn. It's just the same on the Unix servers at work - run out of RAM and the hard disc(s) churn starts, and performance nosedives badly..
    I was running with 512MB under XP and it's (XP) a bit of a memory hog, especially under burning (the read ahead buffers would empty sometimes if i went near the computer or background apps got excited). I found it just wasn't worth waiting around for the machine to respond to most things with 512MB; popped in another 512 and wow what a difference.

    Another way of looking at it is, for example, if a newbie has to close down taskbar apps, virus checker, firewall software, etc, never mind background services, just to do burns, you just know they won't remember to get them running again afterwards; i know i kept forgetting, so i thought why am i struggling by on 512mb..
     
    Last edited: Jun 10, 2005
  13. ccampbell

    ccampbell Regular member

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    Hi Cougar_ii,

    Creaky is right.

    As far as Nero itself is concerned, 512MB of RAMM is normally more than enough. But very few people will dedicate all their system resources to our Nero software. Most will have other programs running in the background.

    You really need to be aware of what your system is doing, and what its needs are. Some can get by with 512MB of RAMM, others need to beef up the RAMM.

    On Average, our software will use 65% to 80% of your Memory during a write process, and if it ever goes over 80%, you may need to increase your RAMM, or see what other programs are on your system that are taking up the RAMM.

    Regards,

    Craig
    Nero Inc
    USA

     

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