I cannot seem to get ProShow Gold V2.5 to work with multiple burners on a Windows XP Pro PC. I have one 16X burner attached to my Primary IDE controller and another 16X DVD burner attached to my Secondary IDE controller. Both burners are of the same brand and age and each have the same firmware. They are Plextor PX-716A burners. When I attempt to burn a DVD using ProShow Gold it locks up my PC. Nothing I do corrects the problem. I have shut down the antivirus, firewall, reinstalled several times. Even reinstalled once in safe mode. To simplify things, I have even gone back to a basic Windows configuration with very little software loaded on the machine and that did not help. The only way I can get ProShow Gold to burn a DVD is disconnect the DVD burner from the secondary IDE controller. When the second DVD is disconnected all goes well and a DVD is burned. This has me puzzeled. Does anyone have any ideas of why this is happeing, or how I can fix the problem so I can have both DVD drives connected at the same time? Thanks for the help.
conflicting dvd drives take one drive and set it to master take the other drive and set it to slave and get nero don't use cheap dvd burner applications because they have a hell of a time detecting and seperating drives
One DVD drive is on my Primary IDE controller and it is set as the master (no other devices are on this controller). The second DVD drive (master) is on my secondary IDE controller. I also have a CD drive (slave) on the seconday IDE controller. I have two SATA hard drives. I also have Nero and it works great, but it does not lend itself to creating production worthy picture slide shows. Any other suggestions? Thanks for the response.
Just a thought, Being both of your dvd drives are set to master (even though on different channels)may be your problem. On your second controller swap drives. Make your cd master and dvd slave and see if that helps. That is how I have mine set up with no problems.
I swapped the drives on my secondary controller, but that did not change anything. ProShow Gold v2.5 still locks up my PC. After the swap, my other softwate still burns everything successfully. It is just ProShow Gold that causes me problems. It is a real mystery. Any other ideas?
Hello there, You need to disable the optical drive that is NOT BEING USED for burning: (Assuming you are using Windows XP) 1). Right Click My Computer. 2). Select Properties. 3). Select Hardware Tab. 4). Click Device Manager button. 5). Look for DVD/CD ROM drives and click the "+". 6). Highlight the optical drive, right click and select Disable. Run Proshow Gold, load your saved slideshow, create your slideshow using the DVD Disc or Video CD option. Voila! Hope this helps, Sonny
Hello Discobabe, I tried your suggestion a while back and it did not work. I tried it again before I tore PC apart, but it still didn't do the trick. I finally decided to remove my old CD burner and use it in an external case. I need the CD burner for some old CD's that will not read on my Plextor PX-716 burner. When I removed the CD burner from my secondary IDE controller, I set the DVD to the master device on my secondary IDE controller. Now both Plextor PX-716 burners are set as a master device on the primary and secondary IDE controller. Removing the CD burner did the trick. Now, both burners work, and Proshow Gold v2.5 is working like a champ. I then upgraded to version v2.6 and it also worked. Looks like I am back in business. It appears there is a problem with the Proshow software when you have three optical burners in the same PC. Oh well, I am just glad to have the problem fixed. I can at least use my CD reader on my USB external case. Thanks for your help.
