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PS3 blu-ray drive dead

Discussion in 'PS3 - Modding & Hacking' started by PsiLizard, Jun 12, 2008.

  1. ooZEROoo

    ooZEROoo Regular member

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    Bad news. The drive is keyed to the motherboard it was built on.
     
  2. Surfaced

    Surfaced Member

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    How do you know this? I've heard this was the case with Xbox 360, but how do you know its the same for a PS3? I've been reading around all day and heard of people successfully using controller boards from other consoles, usually ones the same hardware, and made around the same time.
     
  3. jester24

    jester24 Member

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    My drive stopped working randomly. It was after a firmware update, but a couple days after. I played it perfectly fine for a while after I updated to 2.41. I never dropped the PS3.

    Do you guys think I will not be able to use the whole new drive I bought?? Mine is a 60GB, but this guy claims the drives came from 40GB PS3's. Really, why should this matter at all? I figured with all the worries about the controller board possibly not working due to firmware revision issues, I would just go the super easy route and buy an entire Blu-Ray drive replacement.

    Anyone?
     
  4. jester24

    jester24 Member

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    Hey. Ignore my unsurpassed stupidity in my recent posts. I don't know WHAT I was thinking when I decided to buy a new whole entire blu-ray drive. I was thinking "If the chip is revision controlled, then I can just use a whole new drive".. but... DURR, the chip on the whole drive will most likely still not match my motherboard. Man, what a complete brain fart I had when I bought that.

    Luckily, the ebay seller is quite an amazing person. He/she agreed to refund my money and submit a request to mutually cancel the auction win with ebay. Really lucked out there. He already refunded the money and everything, so all is well (as far as my finances, not so much for my PS3).

    I sent an email directly to both sites selling the whole Blu Ray drive boards (with BD7956FS on them). One site has it for $25, the other has it for $35. Both claim to be out of stock at the moment, though. I asked if they can shine light on the subject of whether or not the boards will work with any version PS3 with any motherboard, or if they are keyed to specific revisions, etc.

    Whichever answers first, I will be sure to post what they say here.
     
  5. Surfaced

    Surfaced Member

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    Thanks Jester. Since we know the problem lies in the controller board, I think our top priority is finding out if it truly is keyed, and if not, whether you need the same revision and/or firmware. I asked a guy on eBay called gobills69 who sells a lot of PS3 parts about this, here's his response:

    "Everything I've ever experienced would say it is married to the motherboard. There are revision numbers on the drive controllers, but I've never tried to mix drive controllers with different motherboards, even if they are the same revision. I've also assumed they were married to the motherboard and left it at that. You might want to check some ps3 forums to get the final answer. "

    I've been looking on this forum, The Llamma, because a ton of people have asked about controller swapping. Even so, some claim they are swappable and others say they are keyed. We need to start asking what evidence/proof they have of their claim.
     
  6. jester24

    jester24 Member

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    I found that forum too (Llama). I totally agree with you though on evidence and/or proof. I find a ton of posts with people saying "It is keyed to the motherboard" and that's ALL they say. How do they know this? I can say for sure (and I bet you can back it up), this information definitely isn't published anywhere easy to find. So, where are they getting this information from? To me it seems like once upon a time 1 person made the claim, and everyone else followed it.

    It could still very well be true, but I really do want to see proof, or at least find an official sony claim on the subject. I was wondering if calling Sony support would help (the line everyone calls to exchange their systems and/or troubleshoot them). Would they refuse to give us an answer because they want our money? Or would they be nice enough to point us in the right direction in order to fix it ourselves...?

    Hopefully someone from these websites selling the boards will give us a clear answer though. If that fails, then I will take a shot at calling Sony.
     
  7. Surfaced

    Surfaced Member

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    I don't think they'd refuse to talk to you if you own a PS3, but for certain, the person you'll be talking to won't know, and they might not want to find an answer for you even if you paid for repairs.

    I'll be posting a video later today and some photos, I ordered a new KES-400A and it fixed my problem. I've tested CD and DVD but I guess there's still Blu-ray to try. I still want to find out the truth about this controller board though. On normal optical disc drives for PCs, the drive controller board is not keyed and people replace them all the time, especially for hard disks. It's strange how Microsoft and potentially Sony would do this for their game consoles (Sony doesn't do it for the CD/DVD drives they make for PCs).
     
  8. atrac88

    atrac88 Member

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    That Llamma site is absolutely worthless. I have found out much more valuable information here. Whomever created it abandoned it just as quickly, and the people in the forums are the blind leading the blind.

    I stick with afterdawn, thank you! :)
     
  9. FredBun

    FredBun Active member

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    quote:YAAAAA!!! It's alive! I put in my new KEM 400AAA assembly ($45 + shipping) and it works perfectly! Sure beats paying those pricks at Sony $150. Thanks to all who replied to this post, and I hope there are others who benefit from this post.

    Good for you kiddo, proud of you.
     
  10. 561427

    561427 Regular member

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    ok i just read the whole tings and if you guys look back a few pages, rwoo1 had and issue where he could read cd and dvd, but not blu ray. i have a similar problem but opposites with media. i cannot play dvd dvdr dvd dl or cd. i CAN play ps3 games but i dont have blu ray movies to try. he was chasing the contoller board and not just the chip. i want to know it that fixed. it. i tried a lens because it didnt read anything. now after i did a kem400aaa i can only play games. when i put in a dvd it tries the blu ray laser, nothing. then it tries the red laser, nothing. when i try GTA4 it tries the blu ray laser and spins the disc fine. i would imagine that the red laser should act the same and spin the disc after it tries to read it if it was working fine. anyonw know if this is a cont board issue or is it a bad laser the i got from programmer.cc?
     
  11. rwoo1

    rwoo1 Member

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    561427:

    I haven't had a chance to replace the board and not sure if I will. The problem you run into is that you can't keep buying parts and not have them work when Sony will charge you $150 no matter what is wrong with the PS3 plus you get a warranty. I'm already out the $80 for the laser plus if I buy the board thats another $25 plus shipping so I'm at least $105 and it may not still work. If I send back to Sony thats another $150 and now I'll be at $255, at this point i should just wait until the price drops for the new machine to $400. I really want to fix myself but as you can see it doesn't become cost affective at least for me.

    As for just buying the chip, why do that when you can buy the whole board for only $5.00 more and its just a simple swap.

    Your problem is interesting since it is basically the opposite of mine. I can play everthing except blu-ray media. I did swap out the complete laser and was able to play cd,dvd and PS2 games but no blu-ray. What else can it be besides the controller board?

    As for not being able to replace the controller board, I am still not convinced you can not do this. As Surfaced stated, People keep saying you can't do it but show me that you really can't, "show me the proof otherwise". You can swap out any cd drive in any PC and it works fine.

    Lets think about this for a second you mean to tell me that Sony just has all these controller boards matched to the correct motherboards just laying around that and they pull and match to your machine. I highly doubt it. If it is trully tied to the motherboard then they must have the ablity to flash the chip to work. And what about all the independent sites you can send your PS3 to and they will fix. They just have all the correct boards there too? Come on it doesn't make sense. I would love to hear from a Sony Tech on this subject. Anyone out there?

    As a reminder I have a 60g PS3 with 2.42 update.
     
  12. atrac88

    atrac88 Member

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    Just as a note to those who have already opened their case and are still considering paying $150 to Sony to have them fix it -- if your warranty sticker appears tampered with in any way, they will not touch it.

    Even worse, they will still charge you the cost of shipping the empty box to you, the shipping fee to send your unit to them, and the shipping fee to return it. So that's probably like $80 or so right there (since they use a combination of UPS Overnight and UPS 3 Day Select Shipping).

    I know some people use a hair dryer to remove their warranty sticker, but Sony is pretty keen to this and they'll probably notice even that (since when you remove the sticker after it has been heated the "VOID" areas do not show up correctly any more).
     
    Last edited: Aug 8, 2008
  13. 561427

    561427 Regular member

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    i agree with rwoo1 maybe if i get around to it and find a few how-to's ill replace the board and post what happens and we can all use that as the be all end all to the stupid myth. but i am not sure i care enough about my 60 anymore i have an 80 that works just fine with a 2 year warrenty now... i never want a ps3 without a warrenty...
     
  14. rwoo1

    rwoo1 Member

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    So is what your saying they won't fix it at all if the warranry sticker is removed or tampered with?
     
  15. Symbiox

    Symbiox Member

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    I asked Sony via their email and got this reply:

    Hello,

    We apologize for any inconvenience.We regret to inform you that Sony Computer Entertainment America (SCEA) does not recommend anyone other than an authorized Sony Service Center (SSC) Technician opening the PLAYSTATION(R)3 computer entertainment system. Doing so will immediately void the SCEA Warranty, and your PLAYSTATION(R)3 system may not be repaired*. We apologize for any inconvenience.

    If you need more assistance, please call our Consumer Services Department at (800) 345-7669. Our
    representatives are available to assist you, Monday through Saturday 6:00 a.m. - 8:00 p.m., and
    Sunday 7:00 a.m. - 6:30 p.m., Pacific Standard Time.

    *Note: If any of the original components or parts are removed, altered, modified, or have been tampered with, our SSC Technician will deem the unit not repairable, and return your system back to
    you.

    So, I asked what happens to the $150 and they said:

    Thank you for writing us.

    Your credit card is not charged until the unit is ready to be shipped.

    So, I asked if it was not repairable would there be any charge at all and they just referred me to the 800 number. Bah. I can't repair mine and if they won't what are my options?

     
    Last edited: Aug 8, 2008
  16. rwoo1

    rwoo1 Member

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    I Just got off the phone with Sony. Sony will repair the PS3 if there is NO warranty sticker. The only way they will not repair the unit is if the serial number has been removed.
     
  17. rwoo1

    rwoo1 Member

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    That is probably a standard message they send. Unfortunately I will be sending mine in for repair and will let evryone know the outcome. I would highly be surprised if they actually open the dvd drive and replace the lens, they probally replace it with a complete unit. It would be to time consuming for the tech to open up each dvd drive to replace each lense. They want these units in an out as fast as possible. All they would have to do is unplug the ribbon and they are done. As for the controller board issue, until someone can actually show it is tied to the motherboard, I dont bye you can not use another one. Every minute they waste is costing them money. Time is money in the business world and Sony just like any other business wants to maxamize their time.
     
  18. Omnio

    Omnio Member

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    Looks like you need another kem400aaa. The one they gave you may be a lemon. I know. I personally replaced that part on my 60gb model after gtaiv raped it. That should fix it.
     
  19. atrac88

    atrac88 Member

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    That is definitely good news and contrary to what I have been told in the past. Did you happen to get an agent name or anything, just in case?
     
  20. rwoo1

    rwoo1 Member

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    Yes. Justin @ 5:45 PM eastern time
     

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