PS3 blu-ray drive dead

Bailed and called sony. They never asked if i took it apart. I told them theres no warranty don't have reciept and they just told me how much it would be and if they weren't going to fix it or if theres an issue i'd be contacted. I gave them my info and they sent a box. Put the ps3 in the box and shipped it monday the 4th and on 8th recieved an email saying somethings being shipped to me and will be here wendsday the 13th.

So on wendnesday ill let you know if i have a fixed ps3 that did not have a warranty sticker on it.[/quote]

So on wendnesday i recieved from sony what looks like a brand new 60gb ps3. Not a scratch or smudge on it. Looks better then my current ps3. Don't know how to tell if its a refurb but im very happy.

 

So on wendnesday i recieved from sony what looks like a brand new 60gb ps3. Not a scratch or smudge on it. Looks better then my current ps3. Don't know how to tell if its a refurb but im very happy.[/quote]

That's good news.

I bailed too, Just couldn't go on any longer with out the PS3. I sent it on 12th and received the below response on the 15th. I'll let everyone know if I receive my machine or it a refurb.


Dear PlayStation(R) Owner,

On 08/15/08 we shipped a PLAYSTATION 3 - CECHA01 and if applicable, peripheral(s) and/or accessories, to you.

The system was shipped to you via UPS. The Tracking Number is . To track your shipment, you may log on to www.ups.com

Your exchanged system will come with a 90-day limited warranty. Please note that, if the original limited warranty that came with your brand new product is still valid, it will remain valid for a period of 1 year. The warranty coverage on your replacement console will be the greater of your new 90-day limited warranty or the remainder of your valid original 1-year limited warranty.

 

My 60 gb PS3 froze while playing a match of COD4 yesterday, when i restart the system it wouldnt recognise the game even do it was already in there, i grab a different game and left it for a few minutes and same thing I even try a regular DVD as well as A blue ray one and it wouldnt read none of them. i started reading on the problem and i figured i might have to send it to sony, since i had misplace my receipt i had to drive down to best buy and get a print out from them, good thing i paid for it with my BB credit card so they found it right away, I come to realise that my warranty was over on aug 17, i called sony and they ask me all the dumn question(e.g. did you modify your system, its your game clean) I told them my warranty was over like four days ago and the rep right away ask for a credit card number (visa or master card only) well i ask her to contact me with a supervisor, i figured I paid enough money for the system and its only a few days since the warranty was over i should be able to make a point. The rep came back on the phone in like 3 minutes and said that the supervisor said it was fine that i wont be charge for the repair so Now im just waiting for my ps3' coffin to arrive and hopefully i dont get a beat up one back.

I hope this doesnt happend again to the ps3 in a year.

 

Don't worry, I received mine back today. Haven't had a chance to hook it up or even see if it was my orginal machine. It looks brand new, not a scratch.

 

What they said to me on the phone was if they give you a fixed system they will only use your external case if it looks flawless. If it has any marks on it they will replace it with a brand new one (or one that looks brand new). Also, if they need to give you an entirely new system all together, it is very likely they will just take all the guts and put it inside your casing (if it is flawless). So some of you might get back new insides + old case, and others might get old insides fix + new case. Or possibly even a whole new case + guts, but that's the least likely scenario.

 

Jester24, that is what I heard as too. They sent me back the same serial number. It's a shame Sony doesn't tell you what they fixed or replaced.

 

Dude, that would be just awesome if they told you what they fixed. We would be able to compile so much information by now... damnit.

 

I'm waiting for psxboy to get in more of the KES-400A laser or even the whole assembly. They've removed it from their website though, so that's not a good sign.

Can anyone recommend another place to get them from? Some place that doesn't double the price that psxboy had?

Also, can you replace the KES-400A laser with the 410A? I know, probably a stupid question, but who knows..maybe it would work?

 

I bought mine from EDP Systems Support, or Auctions4aliving (on eBay). I snagged the last he had though. The price was higher than PSXBoy but it was located in the united states, and took only 2 days to arrive. Rich's PSX Parts is also located in the states and does free shipping.

Frankly I don't know if anyone has bothered to try putting a 410A in a system that came with a 400A, but if you look around, people will tell you to replace it with whatever your system originally came with.

 

hello everyone, i m new in this forum, i have a blu-ray drive that didnt play disks, the motor did not spint and even did not swallow the discs, so i bought a new drive controller board and after the swap now swalloow discs and spin and even the laser works but does not play games because is not the same revision as the original board, so for what i read in the forum the problem it could be the IC BD7956FS chip of the original board, so i want to replace the IC BD7956FS chip from mi blu-ray drive from for other IC BD7956FS chip from the new board i bought, and mi question is simple, i like to know (if someone already desolder this chip) if the IC BD7956FS chip is soldered and glued to the moterboard or is just soldered, and i realy aprecciate any advice, thanks, federico

PS: sorry for mi english

 

Hi Federico,

Yes, I looked at ROHM's (maker of that IC chip) website a while ago and they say the IC chip BD7956FS controls motors. From what I know it is only soldered. by "glued", you must mean married/keyed?

 

Hi, just wondered if all of you guys are getting the loading bubble on the xmb (top right hand corner of screen) when a disc is inserted.
The system I bought was 2nd hand with the fault 'will not load games', I thought it may be easy to fix!
When it arrived I found it had probably already been taken apart (no sticker). I have since changed the laser with no improvement, it still takes the disc and spins but I never see the bubble. I'm still thinking about trying a new IC on the controller board but wonder if the previous owner may of swapped the board and mine is faulty/ not original. Could this be the reason why I dont get the bubble and the laser made no difference?

 

If it takes the disc, mounts it, and the disc spins, do not bother replacing the IC chip. Do you know which firmware you got this console with? If you replaced the laser to no avail, you might want to return that laser and ask if Sony will repair your console. As of yet we haven't found a way around the controller board problems so Sony is regrettably the best option when replacing drive components fails.

 

thanks for the fast responce, when i sayd glued, i mean if it has some adecive betwen the chip and the board, becouse many of the surface mounted chips have it, by the way what do you think about the problem i have?, do you think it could be a BD7956FS problem? any advice will be apreciated, thnaks, federico

 

I doubt that the BD7956FS is glued. Since it would "swallow" discs after you swapped controller boards, this means that there isn't a problem with the internal mechanism.

So in your case I do believe the BD7956FS may be causing this. Or perhaps there is another IC on the controller board that manages disc swallowing? I don't know. But if you feel confident about soldering you can give it a try, just be precise, and make sure to tell us about your results.

 

I agree no one has given a good answer around the controller board. People say you can not do it but they really offer no proof that you can't. I had the bubble, it would load the disk but the game would not show up. I replaced the laser and still this did not help. I finally gave up and sent the PS3 back to Sony. Sony repaired my console even though I took off my warranty sticker.

I am not so convinced from some of us are experiencing it is related to the laser. I starting to belive Sony has a serious software problem with the updates that they are not telling anypone. It's a shame you can not go back to an earlier version of system software like a computer to see if the update caused the problem. They even admit on their website there was a problem with an update.

 

Glued? No. Some of the components are ball grid arrays or are leadless packages. They are definitely not glued.

 

Thanks for the fast response.
The firmware was 1.8 or 1.9 can't remember but I thought originally it might of been loaded with a UK firmware on a US unit which caused the problem. This wasn't the case as I did update to 2.0 (US) when it was released, didn't fix problem and havn't updated again since.
I tried to return but as I'm in the UK and have a US unit SONY UK where not interested and the shipping and no receipt meant SONY US would not help.
This means like many of us I know have a nice shinny black useless sculpture sitting in my living room!

 

I've never quite understood why if Sony can release a firmware that caused a lot of Blu-Ray Drives to fail, why can't they release another one that fixes it?

I can't believe that the firmware that caused the problem for some actually did hardware damage...

 

I bought a playstation 3 of my local craigslist to fix, then I get home to realize I won the one I was bidding on online, and didn't want to get hit with the unpaying ebay user so now I have 2 broken ps3 each not reading discs for a different reason.

The first was playing playstation 2 games fine but not blu-ray or ps3 games. Thought i would have to change the laser assembly, cleaned the lens and it works fine.

The second one however, I pretty much screwed up on bad. On this system the disc would not spin. but on the xmb the bubble would be on the top of the screen so I know the laser is trying to read the disc. Upon examination of the other ps3, and through another helpful forum like this, I discovered that the disc was not mounting correctly, which could have been the reason it was not spinning.

btw the forum is http://forums.xbox-scene.com/index.php?showtopic=658703
very useful information on more about aligning the blu-ray drive

unfortunately I found this a little 2 late, I ordered a new laser assembly to see if that worked, and I guess the owner before me had the screws stripped a little bit so when i tried to unscrew it, there was a loud pop as the assembly moved down slightly, enough to not allow the plastic slider on the left side of the drive to move up.

I could just kick myself for being so stupid...

Now when powered on, the drive shows the blue light that a disc is in there and there is not, and when I hold the eject button for the ten seconds, there is a bunch of loud clicks and pops as the left slider tries to move. ordered a new drive off ebay that everything but the laser works on. This brings my repair costs to about $110 right now, hopefully this will fix it, Ill keep you posted..