I'm a newbie (minimal PC knowledge) I've bought a Samsung DVD multiplayer, the invoice says SHM522CBSBN and the seller says the model is TS-H552U/BSBN. I've tried copying dvd's using nero, although it goes through the process, it won't play back on pc or dvd player. I've followed other advice and used dvd decryptor and dvd shrink but when it comes to burning, it says medium not ready. I'm using sony DVD+R disks. Someone suggested that I may have been sold a CD writer and DVD player but that it can't write DVD's. I don't know if this is the case. The front of case says DVD Multiplayer RW combo Compant Disk+Rewritable. Any advice / suggestions please? Thank you
Hello. It is a DVD writer based on the model number. Does the device appear in the My Computer window? Does it playback commercially pressed DVDs? Since you said you tried Nero, post the NeroHistory log located in one of these paths depending on your version. Nero 6: C: > Program Files > Ahead > Nero > NeroHistory Nero 7: C: > Program Files > Nero > Nero7 > Core > NeroHistory Be sure to delete your name and serial number before posting. Only post the last section that begins with a section header followed by the program serial number. The problem could be the result of something simple like media incompatibility. But there could be other causes as well.
Yes the device does appear in the My Computer window. No it hasn't played back any of the commercially pressed dvds I've tried so far. I'm including the history below (hope it's the right thing). Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:32 PM Nero Version: 6.6.0.8 (Nero Express) Recorder: <TSSTcorp CDW/DVD SH-M522C>Version: TS06 - HA 2 TA 0 - 6.6.0.8 Adapter driver: <atapi> HA 2 Drive buffer : 1536kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <TSSTcorp CD-ROM SH-C522C>Version: TS03 - HA 3 TA 1 - 6.6.0.8 Adapter driver: <atapi> HA 3 === Scsi-Device-Map === DiskPeripheral : Maxtor 6V080E0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : TSSTcorp CDW/DVD SH-M522C atapi Port 2 ID 0 DMA: On DiskPeripheral : HDS728080PLAT20 atapi Port 3 ID 0 DMA: On CdRomPeripheral : TSSTcorp CD-ROM SH-C522C atapi Port 3 ID 1 DMA: Off === CDRom-Device-Map === TSSTcorp CDW/DVD SH-M522 F: CDRom1 TSSTcorp CD-ROM SH-C522 D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 32505856 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 190MB (194992kB) Free physical memory: 50MB (51620kB) Memory in use : 73 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 12.7.2006 Audio CD 5:30:38 PM #1 CDADOC -1 File Cdadoc.cpp, Line 1465 Audio item log info: Audio document burn settings: ============================= Burn mode: DAO, CD Text: On, Cache disk or network files: No, Cache small files: No, Cache files smaller than 65536 bytes. Audio Multisession: No List of audio tracks: ===================== Track 01: Length: 71:38.66, Pause frames: 150, Filters: 0, Name: 'OttaCee__Divas_Mix_Vol_5.mp3'. Total size: 71:40.66 5:30:38 PM #2 Text 0 File Burncd.cpp, Line 2868 TSSTcorp CDW/DVD SH-M522C Super Link activated 5:30:38 PM #3 Text 0 File Reader.cpp, Line 127 Reader running 5:30:38 PM #4 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 5:30:38 PM #5 Text 0 File Writer.cpp, Line 122 Writer TSSTcorp CDW/DVD SH-M522C running 5:30:38 PM #6 Text 0 File Burncd.cpp, Line 3153 Turn on Disc-At-Once, using CD-R/RW media 5:30:38 PM #7 Text 0 File DlgWaitCD.cpp, Line 260 Last possible write address on media: 359848 ( 79:59.73) Last address to be written: 322415 ( 71:40.65) 5:30:38 PM #8 Text 0 File DlgWaitCD.cpp, Line 272 Write in overburning mode: NO (enabled: CD) 5:30:38 PM #9 Text 0 File DlgWaitCD.cpp, Line 2339 Recorder: TSSTcorp CDW/DVD SH-M522C; CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited ATIP Data: Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74) Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid) 5:30:38 PM #10 Text 0 File DlgWaitCD.cpp, Line 438 >>> Protocol of DlgWaitCD activities: <<< ========================================= 5:30:38 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_AUDIO_NOPRE (OttaCee__Divas_Mix_Vol_5.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 322416 (322416) = #322416/71:38.66 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 322416 blocks [TSSTcorp CDW/DVD SH-M522C] -------------------------------------------------------------- 5:30:38 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [TSSTcorp CDW/DVD SH-M522C] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 758675232, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ -150 | lead-in | 0 | 0x01 | 0x00 -150 | 1 | 0 | 0x21 | 0x00 0 | 1 | 1 | 0x21 | 0x00 322416 | lead-out | 1 | 0x01 | 0x00 5:30:39 PM #13 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 52x (7,800 KB/s) 5:30:39 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2609 Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0 5:30:39 PM #15 Text 0 File Mmc.cpp, Line 16544 StartDAO : CD-Text - On 5:30:39 PM #16 Text 0 File Mmc.cpp, Line 21326 Set BUFE: Super Link -> ON 5:30:39 PM #17 Text 0 File Mmc.cpp, Line 16833 CueData, Len=32 21 00 00 41 00 00 00 00 21 01 00 00 00 00 00 00 21 01 01 00 00 00 02 00 01 aa 01 01 00 47 28 42 5:33:06 PM #18 Text 0 File WriterStatus.cpp, Line 116 <TSSTcorp CDW/DVD SH-M522C> start writing Lead-Out at LBA 322416 (4EB70h), lenght 0 blocks 5:33:06 PM #19 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 5:33:18 PM #20 Phase 37 File dlgbrnst.cpp, Line 1832 Burn process completed successfully at 52x (7,800 KB/s) 5:33:18 PM #21 Text 0 File Burncd.cpp, Line 4523 Buffer underrun error was avoided 1 times. 5:33:19 PM #22 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 5:33:19 PM #23 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: File 'Drivers\InCDfs.SYS': Ver=4, 2, 16, 0, size=92672 bytes, created 7/16/2004 1:53:14 PM (InCD4 driver for win NT/2K/XP) File 'Drivers\InCDpass.SYS': Ver=4, 2, 16, 0, size=28672 bytes, created 7/16/2004 1:53:54 PM (InCD4 driver for win NT/2K/XP) File 'Drivers\InCDrec.SYS': Ver=4, 2, 16, 0, size=7680 bytes, created 7/16/2004 1:57:12 PM (InCD4 driver for win NT/2K/XP) File 'Drivers\atapi.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=86656 bytes, created 8/18/2001 12:00:00 PM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ====== I also used nero system info and it had all the different read options selected but when it came to write only the CD-R and CD-RW were selected. The DVD-R and DVD-RW were not selected and couldn't be changed. Does this mean that it is in fact only a dvd reader and not a writer. When I enquired with the seller they said that it is a dvd writer and maybe there was something wrong with it and I should bring it in for a check up. Thanks for your help.
Hello Nerisha. [bold]Recorder: <TSSTcorp CDW/DVD SH-M522C>Version: TS06[/bold] This is not a DVD burner. Nor is this the model you earlier stated you thought you had which was TS-H552. The latter is a DVD burner. The model you have is a CD burner and DVD reader. It should be able to read and play DVDs but not burn them. You should return this and get what you thought you were ordering, the DVD burner. In the future do not install Nero InCD since it often causes problems. You can use the Nero 6 InCD Clean Tool to uninstall it: http://ww2.nero.com/nero6/en/InCD_Clean_Tool.html Also for future reference, the best and most stable version of Nero 6 is 6.6.0.18 available here: http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe
Hi there, thank you so much for your help. Initially when I called the dealers, the sales lady insisted that it was a writer. However now that I obviously sound like I know a little about this ,she's changed her story. What the invoice states and what I've got are not even the same thing so I will follow up on it. It's supposed to be a reputable company, our company even buys their equipment from them but they're claiming that it's an error on the sales person's part and that she'd have to rectify it. No apologies oferred! But thank you so much for the assitance, much appreciated.
You're welcome. I hope you get it straightened out. If not and you're located in the U.S., I would recommend Newegg at www.newegg.com. I also recommend either the BenQ 1650 or the NEC 3550 burners.
I'm in South Africa, I've been hearing a lot about BenQ online. Not sure how popular it is over here but if I can find it I'll get it. Thanks again.
