real issues with computer

Discussion in 'Windows - Virus and spyware problems' started by mdmckee, Mar 9, 2008.

  1. mdmckee

    mdmckee Member

    Joined:
    Mar 9, 2008
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    thanks for all your help i have read a lot on here but never registered. gotten a few things taken care of but this one is a real issue. it started 3-8-08 pop ups with pop us blocker on(frequent), desktop icons disapearing and reapearing over and over. i am stuck. please help
    thanks for all your help in advance.

    1st ran advance windows cleaner and nothing
    2nd ran spybot found nothing after update except corrupted font files. told me to chkdsk. i did and nothing.
    3rd came here read some posts. got hi jack this and following appeared.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:41:59 AM, on 3/9/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 SP2 (7.00.5730.0011)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    C:\WINDOWS\system32\lxctcoms.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
    C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\IObit\Advanced WindowsCare V2\AWCTool.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

    http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/s

    earch/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://www.verizon.net/central/vzc.portal
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

    http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

    Settings,ProxyServer = actsvr.comcastonline.com:8100
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

    Settings,ProxyOverride = cdn
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O3 - Toolbar: (no name) - {6932D140-ABC4-4073-A44C-D4A541665E35} - (no file)
    O4 - HKCU\..\Run: [OneCareUI] C:\Program Files\Microsoft Windows OneCare

    Live\winssnotify.exe
    O4 - HKCU\..\Run: [-FreedomNeedsReboot] C:\Program Files\Verizon\Verizon

    Internet Security Suite\ZkRunOnceR.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &

    Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [lxctmon.exe] C:\Program Files\Lexmark 5400

    Series\lxctmon.exe
    O4 - HKCU\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control

    Panel\atiptaxx.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

    C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console -

    {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} -

    C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8}

    - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} -

    C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options -

    {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Attach Web page to ACT! contact -

    {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
    O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... -

    {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

    C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

    C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

    C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -

    {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

    C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

    C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

    {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

    Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

    C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger -

    {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

    Files\Messenger\msmsgs.exe
    O16 - DPF: vzTCPConfig -

    http://www2.verizon.net/help/fios_settings_POTT20009/include/vzTCPConfig.CAB
    O16 - DPF: {2357B3CF-7F8D-4451-8D81-FD6097610AEE} -

    http://activex.camfrogweb.com/advanced/cfweb_activex.camfrogweb.com-advanced_i

    nstmodule.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -

    http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin

    Object) -

    http://download.divx.com/webplayer/stage6/windows/AutoDLDivXWebPlayerInstaller.

    cab
    O16 - DPF: {6932D140-ABC4-4073-A44C-D4A541665E35} -
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -

    C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A

    Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common

    Files\Authentium\AntiVirus\dvpapi.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program

    Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. -

    C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    O23 - Service: lxct_device - - C:\WINDOWS\system32\lxctcoms.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program

    Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program

    Files\Raxco\PerfectDisk\PDAgent.exe
    O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program

    Files\Raxco\PerfectDisk\PDEngine.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) -

    Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
    O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon -

    C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program

    Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 7835 bytes
     
  2. mdmckee

    mdmckee Member

    Joined:
    Mar 9, 2008
    Messages:
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    11
    i ran avg

    C:\windows\system32\jkhff.dll
    virus found win32/heur
    detected on open

    C:\windows\system32\wneqbjc.dll
    trojan horse bho.dbf
    detected on open

    i am afraid to delete because of potential crashing of my computer
     
  3. echoreply

    echoreply Regular member

    Joined:
    Nov 9, 2007
    Messages:
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    Trophy Points:
    26
    hi,

    start with vundofix:

    download and run vundofix.exe:



    http://www.atribune.org/ccount/click.php?id=4



    * Double-click VundoFix.exe to run it.

    * Click the Scan for Vundo button.

    * Once it's done scanning, click the Remove Vundo button.

    * You will receive a prompt asking if you want to remove the files, click YES

    * Once you click yes, your desktop will go blank as it starts removing Vundo.

    * When completed, it will prompt that it will reboot your computer, click OK.

    * Please post the contents of C:\vundofix.txt and a new HiJackThis log.



    Note: It is possible that VundoFix encountered a file it could not remove.

    In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

    echoreply
     
  4. mdmckee

    mdmckee Member

    Joined:
    Mar 9, 2008
    Messages:
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    0
    Trophy Points:
    11
    thanks echoreply,

    vundofix
    c:\windows\sysytem32\rrqss.ini
    c:\windows\sysytem32\rrqss.ini2
    c:\windows\sysytem32\ssqrr.ini

    _________________________________________
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:09:48 AM, on 3/12/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 SP2 (7.00.5730.0011)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    C:\WINDOWS\system32\lxctcoms.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
    C:\PROGRA~1\AVG\AVG8\avgam.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AVG\AVG8\avgscanx.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Lexmark 5400 Series\lxctmon.exe
    C:\Program Files\AVG\AVG8\avgui.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
    C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

    http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/s

    earch/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://www.verizon.net/central/vzc.portal
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

    http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

    Settings,ProxyServer = actsvr.comcastonline.com:8100
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

    Settings,ProxyOverride = cdn
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} -

    C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter -

    {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program

    Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} -

    C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -

    C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

    C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Browser Address Error Redirector -

    {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [-FreedomNeedsReboot] C:\Program Files\Verizon\Verizon

    Internet Security Suite\ZkRunOnceR.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &

    Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [lxctmon.exe] C:\Program Files\Lexmark 5400

    Series\lxctmon.exe
    O4 - HKCU\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control

    Panel\atiptaxx.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

    C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console -

    {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} -

    C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8}

    - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} -

    C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options -

    {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

    C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

    C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

    C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -

    {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

    C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

    C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

    {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

    Diagnostic\xpnetdiag.exe
    O16 - DPF: vzTCPConfig -

    http://www2.verizon.net/help/fios_settings_POTT20009/include/vzTCPConfig.CAB
    O16 - DPF: {2357B3CF-7F8D-4451-8D81-FD6097610AEE} -

    http://activex.camfrogweb.com/advanced/cfweb_activex.camfrogweb.com-advanced_i

    nstmodule.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -

    http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin

    Object) -

    http://download.divx.com/webplayer/stage6/windows/AutoDLDivXWebPlayerInstaller.

    cab
    O16 - DPF: {6932D140-ABC4-4073-A44C-D4A541665E35} -
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} -

    http://clubgames.pogo.com/online2/pogop/chuzzle/popcaploader_v6.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

    C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -

    C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. -

    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A

    Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common

    Files\Authentium\AntiVirus\dvpapi.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program

    Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. -

    C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    O23 - Service: lxct_device - - C:\WINDOWS\system32\lxctcoms.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program

    Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program

    Files\Raxco\PerfectDisk\PDAgent.exe
    O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program

    Files\Raxco\PerfectDisk\PDEngine.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Verizon Internet Security Suite Update Service (RPSUpdaterR) -

    Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\rpsupdaterR.exe
    O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon -

    C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program

    Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 8483 bytes

    and i reran AVG and found some thing in my fonts and investigating it more its the trojan, win32 and it archives files in my fonts and i deleted all the archived files but cant delete that directory.

    c:\windows\fonts\'\.45(2006)dvdrip xvid.zip\setup.exe it says infected
    c:\windows\fonts\'\.45(2006)dvdrip xvid.zip it says moved to vault
     
  5. echoreply

    echoreply Regular member

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    hi,

    ok, more to do --one more tool to run:

    Download combofix from one of these links and save it to Desktop:

    http://subs.geekstogo.com/ComboFix.exe
    http://download.bleepingcomputer.com/sUBs/ComboFix.exe

    as a precaution, before using combofix:


    1. * Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan.
    * Click on this link below to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    * Remember to re enable the protection again afterwards before connecting to the net

    link:
    http://www.bleepingcomputer.com/forums/topic114351.html

    2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.

    * IF you have not already done so Combofix will disconnect your machine from the Internet when it starts.
    * If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

    3. Now double click on combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" in your next reply

    Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.
     
  6. mdmckee

    mdmckee Member

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    thanks i ended up finding it. spybot picked something up in my fonts. it was a hidden file. a win32 trojan.
    c:\windows\fonts\'\.45(2006)dvdrip xvid.zip\setup.exe

    no pop ups and no more folder(it archived and copied files)

    thanks alot
    for all your help
     
  7. echoreply

    echoreply Regular member

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    hi,

    your welcome but:
    no popups is good, but not all malware will produce popups. the malware has already been installed from "the folder"

    viewpoint is foistware, installed as a third party add on. can be removed via add/remove programs panel. its not malware. up to you.

    check java version. the why and how:

    Vulnerabilities in Sun Java versions may be exploited and may be the cause of some malware via your browser.
    you can see what version of Java you have installed here:
    http://www.java.com/en/download/installed.jsp

    It is very important not only to keep Sun Java up to date but also to remove older versions which have possible vulnerabilities and may possibly be exploited.
    * 1. Uninstall old versions of Sun Java via Add/Remove Programs.
    * 2. Click the Remove or Change/Remove button
    * 3. Reboot your PC if prompted.
    Download the latest version:

    Java Runtime Environment (JRE) 6 Update 5?

    Download from:
    http://java.sun.com/javase/downloads/index.jsp

    happy surfing
     

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