Recovery following Myzor

Discussion in 'Windows - Virus and spyware problems' started by shamrockp, Oct 1, 2006.

  1. shamrockp

    shamrockp Member

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    Viruses gone, but having trouble with some programs and processes such as Outlook Express and Windows Update. Uninstalled Ad-Aware 6 and installed Ad-Aware SE. Here is the ad-aware log followed by latest HijackThis log.

    ArchiveData(auto-quarantine- 2006-10-01 14-23-58.bckp)
    Referencefile : SE1R47 24.05.2005
    ======================================================

    ISTBAR.DOTCOMTOOLBAR
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[0]=Regkey : interface\{9388907f-82f5-434d-a941-bb802c6dd7c1}

    ISTBAR
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[1]=Regkey : typelib\{8c752c5e-3c10-4076-af0a-ffc69fa20d1b}
    obj[38]=Regkey : aspfile\persistenthandler
    obj[39]=Regkey : software\microsoft\downloadmanager

    MPGCOM TOOLBAR
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[2]=Regkey : clsid\{39c0d1ad-078d-47bf-aecd-3cd8151d902f}
    obj[3]=Regkey : iempg.iempgobj
    obj[4]=Regkey : iempg.iempgobj.1
    obj[5]=Regkey : interface\{ffffffff-ffff-ffff-ffff-5f8507c5f4e8}
    obj[6]=Regkey : typelib\{7280873c-bdf4-429d-a320-f69eeedd8e6d}
    obj[7]=Regkey : typelib\{ffffffff-ffff-ffff-ffff-5f8507c5f4e7}
    obj[40]=File : C:\WINDOWS\fonts\iempg.dat
    obj[41]=File : C:\WINDOWS\fonts\mpgcom.ins

    ALEXA
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[8]=RegValue : .DEFAULT\software\microsoft\internet explorer\extensions\cmdmapping "{c95fe080-8f5d-11d2-a20b-00aa003c157a}"
    obj[9]=RegValue : S-1-5-18\software\microsoft\internet explorer\extensions\cmdmapping "{c95fe080-8f5d-11d2-a20b-00aa003c157a}"
    obj[10]=RegValue : S-1-5-21-1801674531-1788223648-725345543-1004\software\microsoft\internet explorer\extensions\cmdmapping "{c95fe080-8f5d-11d2-a20b-00aa003c157a}"

    TRACKING COOKIE
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[11]=IECache Entry : Cookie:wes@advertising.com/
    obj[12]=IECache Entry : Cookie:wes@media.fastclick.net/
    obj[13]=IECache Entry : Cookie:wes@mediaplex.com/
    obj[14]=IECache Entry : Cookie:wes@overture.com/
    obj[15]=IECache Entry : Cookie:wes@atdmt.com/
    obj[16]=IECache Entry : Cookie:wes@questionmarket.com/
    obj[17]=IECache Entry : Cookie:wes@imrworldwide.com/cgi-bin
    obj[18]=IECache Entry : Cookie:wes@fastclick.net/
    obj[19]=IECache Entry : Cookie:wes@2o7.net/
    obj[20]=IECache Entry : Cookie:wes@hitbox.com/
    obj[21]=IECache Entry : Cookie:wes@adserver1.teracent.net/
    obj[22]=IECache Entry : Cookie:wes@bluestreak.com/
    obj[23]=IECache Entry : Cookie:wes@doubleclick.net/
    obj[24]=IECache Entry : Cookie:wes@ehg-idgentertainment.hitbox.com/
    obj[25]=IECache Entry : Cookie:wes@excite.com/
    obj[26]=IECache Entry : Cookie:wes@adrevolver.com/
    obj[27]=IECache Entry : Cookie:wes@www1.addfreestats.com/cgi-bin
    obj[28]=IECache Entry : Cookie:wes@ehg-globalgamingleague.hitbox.com/
    obj[29]=IECache Entry : Cookie:wes@tribalfusion.com/
    obj[30]=IECache Entry : Cookie:wes@media.adrevolver.com/adrevolver/
    obj[31]=IECache Entry : Cookie:wes@bfast.com/
    obj[32]=IECache Entry : Cookie:wes@statcounter.com/
    obj[33]=IECache Entry : Cookie:wes@engage.everyone.net/
    obj[34]=IECache Entry : Cookie:wes@casalemedia.com/
    obj[35]=IECache Entry : Cookie:wes@ads.addynamix.com/
    obj[36]=IECache Entry : Cookie:wes@ads.pointroll.com/

    POSSIBLE BROWSER HIJACK ATTEMPT
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[37]=File : C:\Documents and Settings\wes\Favorites\Entertainment\GameHouse Games.url





    Logfile of HijackThis v1.99.1
    Scan saved at 2:29:37 PM, on 10/1/2006
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\WINDOWS\System32\NILaunch.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest.ExE
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\PROGRA~1\AIM\aim.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\P2PNET~1\P2PNET~1.EXE
    C:\Program Files\Kaspersky Lab\Kaspersky Security Suite\Kaspersky

    Anti-Hacker\KAVPF.exe
    C:\Program Files\NuvaTime\NuvaTime(tm).exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WgaTray.exe
    C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\HjT\HijackThis_v1.99.1.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://www.yahoo.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

    - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

    C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program

    Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program

    Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program

    Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program

    Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky

    Lab\Kaspersky Security Suite\Kaspersky Anti-Virus Personal\kav.exe"

    /minimize
    O4 - HKLM\..\Run: [OESpamTest]

    C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest.ExE
    O4 - HKLM\..\Run: [MediaPipe P2P Loader] "C:\Program

    Files\p2pnetworks\mpp2pl.exe" /H
    O4 - HKLM\..\Run: [Notification Utility] "C:\Program

    Files\ItBill\itbill.exe"
    O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE

    /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware

    4.0\ewido.exe" /minimized
    O4 - HKLM\..\Run: [MSPY2002]

    C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync]

    C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A]

    C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program

    Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Kaspersky Anti-Hacker.lnk = C:\Program

    Files\Kaspersky Lab\Kaspersky Security Suite\Kaspersky

    Anti-Hacker\KAVPF.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

    Office\Office10\OSA.EXE
    O4 - Global Startup: NuvaTime(tm).lnk = C:\Program

    Files\NuvaTime\NuvaTime(tm).exe
    O8 - Extra context menu item: E&xport to Microsoft Excel -

    res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

    C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

    C:\PROGRA~1\AIM\aim.exe
    O12 - Plugin for .spop: C:\Program Files\Internet

    Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: http://download.windowsupdate.com
    O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) -

    https://www.windowsonecare.com/install/cli/1.0.0971.42/WinSSWebAgent.CA

    B
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

    Advantage Validation Tool) - http://go.microsoft.com/fwlink/?

    LinkID=39204
    O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data

    Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)

    -

    http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client

    /muweb_site.cab?1159561026014
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

    Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer

    Class) - http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -

    http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4856/mcfscan.ca

    b
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development

    a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky

    Lab\Kaspersky Security Suite\Kaspersky Anti-Virus Personal\kavsvc.exe
     
  2. Niobis

    Niobis Active member

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    Go here and run ActiveScan. When it finishes, save the results.

    Note: when you see the HijackThis log in NotePad, click Format and make sure Word Wrap is checked.

    Post the ActiveScan log along with a new HijackThis log.
     
    Last edited: Oct 1, 2006
  3. shamrockp

    shamrockp Member

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    Here are the activescan and hijack logs (p.s. Notepad word wrap is on):


    Incident Status Location

    Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\wes\Cookies\wes@advertising[2].txt
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\wes\Cookies\wes@atdmt[2].txt
    Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\wes\Cookies\wes@burstnet[2].txt
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\wes\Cookies\wes@doubleclick[1].txt
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\wes\Cookies\wes@mediaplex[1].txt
    Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\wes\Cookies\wes@questionmarket[1].txt
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\wes\Cookies\wes@realmedia[1].txt
    Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\wes\Cookies\wes@tribalfusion[2].txt
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\wes\Desktop\SmitfraudFix\SmitfraudFix\Process.exe
    Virus:Eicar.Mod Not disinfected C:\KAV\Personal\CD English\data1.cab[eicar.html]
    Potentially unwanted tool:Application/MediaPipe Not disinfected C:\Program Files\p2pnetworks\mpp2pl.exe
    Potentially unwanted tool:Application/MediaPipe Not disinfected C:\Program Files\p2pnetworks\p2pnetworks.exe


    Logfile of HijackThis v1.99.1
    Scan saved at 8:55:09 PM, on 10/2/2006
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\WINDOWS\System32\NILaunch.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest.ExE
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\PROGRA~1\AIM\aim.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\P2PNET~1\P2PNET~1.EXE
    C:\Program Files\Kaspersky Lab\Kaspersky Security Suite\Kaspersky

    Anti-Hacker\KAVPF.exe
    C:\Program Files\NuvaTime\NuvaTime(tm).exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WgaTray.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\HjT\HijackThis_v1.99.1.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://www.yahoo.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

    - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

    C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program

    Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program

    Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program

    Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program

    Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky

    Lab\Kaspersky Security Suite\Kaspersky Anti-Virus Personal\kav.exe"

    /minimize
    O4 - HKLM\..\Run: [OESpamTest]

    C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest.ExE
    O4 - HKLM\..\Run: [MediaPipe P2P Loader] "C:\Program

    Files\p2pnetworks\mpp2pl.exe" /H
    O4 - HKLM\..\Run: [Notification Utility] "C:\Program

    Files\ItBill\itbill.exe"
    O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE

    /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware

    4.0\ewido.exe" /minimized
    O4 - HKLM\..\Run: [MSPY2002]

    C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync]

    C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A]

    C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program

    Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Kaspersky Anti-Hacker.lnk = C:\Program

    Files\Kaspersky Lab\Kaspersky Security Suite\Kaspersky

    Anti-Hacker\KAVPF.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

    Office\Office10\OSA.EXE
    O4 - Global Startup: NuvaTime(tm).lnk = C:\Program

    Files\NuvaTime\NuvaTime(tm).exe
    O8 - Extra context menu item: E&xport to Microsoft Excel -

    res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

    C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

    C:\PROGRA~1\AIM\aim.exe
    O12 - Plugin for .spop: C:\Program Files\Internet

    Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: http://download.windowsupdate.com
    O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) -

    https://www.windowsonecare.com/install/cli/1.0.0971.42/WinSSWebAgent.CA

    B
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

    Advantage Validation Tool) - http://go.microsoft.com/fwlink/?

    LinkID=39204
    O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data

    Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)

    -

    http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client

    /muweb_site.cab?1159561026014
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

    Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer

    Class) - http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -

    http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4856/mcfscan.ca

    b
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development

    a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky

    Lab\Kaspersky Security Suite\Kaspersky Anti-Virus Personal\kavsvc.exe
     
  4. Niobis

    Niobis Active member

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    Uninstall P2PNetworks unless needed. Some consider it adware.

    Go here and download [bold]CCleaner[/bold].

    [bold]Note[/bold]: If you do not want Yahoo! Toolbar uncheck the option when installing.

    Close all windows.
    Open CCleaner.
    Click "Run Cleaner".

    Should be clean now. Any problems?
     
  5. shamrockp

    shamrockp Member

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    It seems my computer is officially clean. However, it didn't help with the problems I am having post-virus. That is, problems using Microsoft products such as Outlook Express, Windows Update, and Excel. I am trying to get help from them. Thanks for all your help!!!
     
  6. Niobis

    Niobis Active member

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    Post a new HijackThis log.
     
  7. shamrockp

    shamrockp Member

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    I figured out how to download and reinstall Windows XP Service Pack 2 without using Windows Update. This successfully fixed all my problems!
     

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