rnd BSODs W7 64bit

Discussion in 'PC hardware help' started by Kreshalt, May 21, 2012.

  1. Kreshalt

    Kreshalt Member

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    So, first of all. I'm not sure does this belong under this topic or not. Let me know if this is in wrong place so I move it to the correct one.

    Basically I've got blue screens for couple weeks now. Normally this happens when I'm playing or using google chrome/firefox. On the back I've got AVG and steam running, so nothing special should be there(?). Tried to search for the answer online but couldn't find anything useful, which would've fixed the problem.

    I've already ran memtest86+ trough 9h straight and no errors found. Got new hardrive a week ago so installed w7 and all the drivers again. No effect. cleaned old drivers today with driver sweeper but 30min after reinstalling them, got bsod again. Every driver should be up to date and Device Manager shows me no errors.

    When the bsod occurs, I don't see the blue screen, computer just reboots. Sometimes rarely windows freezes and I can't move anything so I have to manually restart the computer from powerbutton.


    Specs:

    Nvidia GeForce GTX 470 Graphic card
    AMD Phenom II x4 945 Processor
    Asus M4A79T Deluxe motherboard
    Western Digital WD10EURS-630AB1
    Antec Power 750W

    Running windows 7 64bit.



    Event log from the latest bsod:

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 21.5.2012 21:37:04
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Maksalaatikko
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-05-21T18:37:04.616426300Z" />
    <EventRecordID>4572</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Maksalaatikko</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

    Friend of mine who studies comp tech's said me that my motherboards northbridge is broken and I have to buy new one but with experience from the past I wouldn't bet a half bottle of warm beer for her opinions

    So if someone of you got a time to think little bit of my problem I would appreciate it much. Let me know if you need more information.

    Tried to search these forums for similar problem if it would answer my questions but couldn't find any. Tho I've might missed it. Also excuse my english, it is not my main language.

    EDIT: corrected the motherboard.
     
    Last edited: May 21, 2012
    Kreshalt, May 21, 2012
    #1
  2. ddp

    ddp Moderator Staff Member

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    does your motherboard have onboard video & if so then try it after removing videocard\drivers to see what happens? what is your cpu temp after restart, check in bios?
     
    Last edited: May 21, 2012
    ddp, May 21, 2012
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  3. Kreshalt

    Kreshalt Member

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    Thanks for the quick reply.

    Nope, I don't have integrated video card in my motherboard, sadly.

    BIOS Hardware monitor temperatures when I restarted computer:
    CPU 45 °C / 113 °F
    MB 36 °C / 96,5 °F

    Will recheck the temperatures when next BSOD comes. I'll also post the new event log + error message (if I get one) here.
     
    Kreshalt, May 21, 2012
    #3
  4. ddp

    ddp Moderator Staff Member

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    know anybody that you can borrow their videocard or swap videocards(for testing purposes) to see if problem follows or disappears?
     
    ddp, May 21, 2012
    #4
  5. Kreshalt

    Kreshalt Member

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    I hope so, will know it better tomorrow when I have called them and ask'd. Will let you know the results here.

    So you think the problem would be in my graphic card? If the problem follows, you believe it is physical and requires new card?

    EDIT: will get my friend's card on Thursday. Will return here with my results after that.
     
    Last edited: May 21, 2012
    Kreshalt, May 21, 2012
    #5
  6. pcrepair

    pcrepair Regular member

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    could be heat
    could be failing hdd
    could be failing psu
    microsofts 'erd' will let you read the blue screens message
    hiron boot disc will let you check ram and harddrive
     
    pcrepair, May 23, 2012
    #6
  7. Kreshalt

    Kreshalt Member

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    So, 2 new bluescreens today. Both times heat was around 48°C CPU/34° MB.

    Windows error from 2nd one:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1035

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA80049518F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\052312-32557-01.dmp
    C:\Users\Wut\AppData\Local\Temp\WER-43290-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Event log:

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 23.5.2012 20:40:54
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Maksalaatikko
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-05-23T17:40:54.160829000Z" />
    <EventRecordID>5505</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Maksalaatikko</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>
     
    Kreshalt, May 23, 2012
    #7
  8. Kreshalt

    Kreshalt Member

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    as hdd you mean hardrive? Think not 'cause only harddrive I got atm is fresh new from the shop. Of course it can be a monday-piece.

    as psu you mean powersupply? This might be the problem 'cause the power is old one from the original set up I did when I build this set 1st time. Can I somehow track the powers so I can see does this 'cause the reboots?
     
    Kreshalt, May 23, 2012
    #8

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