I just purchased the new rokr em35, and it would be a great phone if only it would work with phone tools. It asks me to select a connection type in the phone and the options are Always ask Media sync/Playfrom Memory Card Image Synchronization Modem Usb Printing Charge Only I thought i was supposed to be looking for data/fax connection type, there is none available Also im using the latest version of phone tools, and have no memory chip in the phone as yet. Also i read where this phone is also noted as a ve66 Whilst writing this entry i plugged it in again, and its telling me unsupported phone detected. I just wanna load my contacts, can anyone help me in this regard???????