router wont work

Discussion in 'PC hardware help' started by maryport, Nov 17, 2006.

  1. maryport

    maryport Member

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    i have just bought a BT Voyager 2094 Broadband wireless router and it wont let me use it as im not a bt broadband customer.is there anywhere round this?
     
  2. BigDK

    BigDK Regular member

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    What ISP are you trying to connect to.
    Exactly what do you mean, when you say it won't let you use it?
    Can you log onto management console?
     
  3. Dunker

    Dunker Regular member

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    Return it.

    You might be able to futz around with the WAN settings. Most routers offer several connection options e.g. Ethernet, PPPoE, etc. If you're not getting a public IP address with the router connected, you may have to change these settings. The thing is, I don't know about this router nor British Telecom, so I can't tell you what the right settings may be, or if they can be changed at all. Some big ISPs like hardware vendors to make special firmwares so the product is tied only to their service. That's why it's probably best to just return the thing.
     
    Last edited: Nov 17, 2006
  4. maryport

    maryport Member

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    its a bt router but im on toucan.i bought this of ebay and didnt know you couldnt use it on toucan(doh).ive got firmware for unlocking but am useless at things like that.
     
  5. Dunker

    Dunker Regular member

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    Generally, to update firmware, you need to login to the router. There should be a menu option, usually under "Status" for "firmware" or something like that. Usually, this screen allows you to make a backup of your router's settings, but on many routers, it also includes a provision for updating the firmware. Usually, you just click a button on-screen, search for the "unlocked" firmware file, and click Ok or Upload or whatever it's called. Just make sure you have no storms in the area (if the power cuts out or your network goes down during an update, the router may not work). Preferably, if you have a UPS, hook up the router to it during this sensitive period.
     
    Last edited: Nov 21, 2006

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