Runtime error

Within the last few days, everytime I open a second browser window, or if my internet automatically opens it for me I get this error, and then it closes all my browsers.

Microsoft Visual C++ Runtime Library
Runtime error Program: C:\program files\internet explorer\iexplore.exe

And then it has a message underneath that I never can quite cath. I contacted Gateway about it, they took over my computer, and said they fixed it, but I continue to receive the message, followed by all my internet browsers closing. If anyone has any idea of what this is, and how I can fix it, I would be SOOOO appreciative.

Thanks

 

You can try reinstalling Internet Explorer or move to Firefox. Microsoft can be buggy sometimes.

 

can you explain to me how to do both things that you mentioned, in case one of the two doesn't work. Does it cost to do either? Sorry not too computer saavy just yet. Thanks!

 

First go and download either of the 2 programs off the net. and then remove Internet Explorer from Add/ Remove Programs and then run the set up file for the new browser.

1.Internet Explorer-http://www.microsoft.com/downloads/Search.aspx?displaylang=en

2.Firefox-http://www.mozilla.com/firefox/all

Good luck.