Samsung Rant online issue

Discussion in 'Samsung discussion' started by jewelkat, Feb 5, 2009.

  1. jewelkat

    jewelkat Member

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    When I try to do a yahoo or google search my screen will do a 2 second freeze, then a one second blank screen blink, then it will say, "Entering Sprint service area" then it will go back to my main phone screen as if I did nothing at all. HOWEVER, I can check my IM and my e-mail through Yahoo. Does anyone know why it is doing this or how I can fix it?
     
  2. g0ateh

    g0ateh Member

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    I had the same issue with my Rant. After going through several members of clueless tech support, I spoke to one that had experience with this problem. Basically a browser file isn't loading in your phone or it is corrupt and it needs to be hard re-set. Basically reformatted. In my case the phone was less than a month old and they simply replaced it. Good luck.
     

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