Hi Please can you help. I had a security toolbar 7.1 on my computer which i removed in safe mode with spybot and avg however it has left behind a couple of problems which i can not get rid of. First is a dialer or downloader which is picked up by Norton after boot up always in a different file name. Deleting this file makes no difference as it re-appears with a new name. Also the hard drive is sometimes in continuous use slowing down everything. Here is the HJK report Logfile of Trend Micro HijackThis v2.0.0 (BETA) Scan saved at 09:03:54, on 27/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\STOPzilla!\SZServer.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\a-squared Free\a2service.exe C:\Program Files\PowerISO\PWRISOVM.EXE C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Spyware Doctor\SDTrayApp.exe C:\Program Files\NavNT\vptray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe C:\WINDOWS\system32\drivers\CDAC11BA.EXE C:\Program Files\NavNT\defwatch.exe C:\WINDOWS\system32\hvcedamn.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\PROGRA~1\McAfee\MSC\mcpromgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\NavNT\rtvscan.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe C:\Program Files\Spyware Doctor\svcntaux.exe C:\WINDOWS\System32\svchost.exe c:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\WINDOWS\system32\MsgSys.EXE C:\WINDOWS\system32\wuauclt.exe C:\PROGRA~1\mcafee\msc\mcuimgr.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Spyware Doctor\swdsvc.exe C:\WINDOWS\System32\wbem\wmiprvse.exe C:\Documents and Settings\Paul\Desktop\HiJackThis_v2.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.ebay.co.uk R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.co.uk R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo! UK & Ireland R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) R3 - URLSearchHook: Torrent-Search - {e0c7b854-d5ce-4db6-9804-be1438603d89} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {08351A0B-37CE-459F-BB26-1540F3F8E1B1} - (no file) O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - (no file) O2 - BHO: (no name) - {0FA2B538-8A63-4895-93A4-FD738B309830} - C:\WINDOWS\system32\jkhhf.dll O2 - BHO: (no name) - {47F6651E-BCAE-4A45-B6ED-7EAE221DE6C3} - (no file) O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: (no name) - {89AD4D75-2429-462e-BD4E-443F233F6033} - C:\WINDOWS\system32\rrkjocgp.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: (no name) - {AEB08758-5D9B-4001-9BAF-2BD6BEC683E1} - (no file) O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file) O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: (no name) - {C11B9616-DE74-42E0-9298-595BB71B6148} - (no file) O2 - BHO: XBTBPos00 - {CDCB861F-7CDD-4768-87D0-4D2FCFF3D53A} - (no file) O2 - BHO: Torrent-Search - {e0c7b854-d5ce-4db6-9804-be1438603d89} - (no file) O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: (no name) - {11A69AE4-FBED-4832-A2BF-45AF82825583} - (no file) O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [SDTray] C:\Program Files\Spyware Doctor\SDTrayApp.exe O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autostart O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.toysrus.co.uk/ O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab O16 - DPF: {4E8A3661-FB5B-4AEF-BF60-B0E9712FAE49} (Silverwire Image Uploader 3.0 Control) - http://www.fotowire.com/download/client/uploader/ImageUploader3.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase9602.cab O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1177270905421 O16 - DPF: {96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://sligachanhotel.remotemanager.co.uk/common/activex/MJPEGRender.ocx O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL O20 - AppInit_DLLs: C:\WINDOWS\system32\__c00F65B0.dat O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\hvcedamn.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - Unknown owner - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe O24 - Desktop Component 0: (no name) - (no file) -- End of file - 13332 bytes If you require further details please ask. Many thanks for your time on this problem. Paul
Fix: C:\WINDOWS\system32\hvcedamn.exe R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) R3 - URLSearchHook: Torrent-Search - {e0c7b854-d5ce-4db6-9804-be1438603d89} - (no file) O2 - BHO: (no name) - {08351A0B-37CE-459F-BB26-1540F3F8E1B1} - (no file) O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - (no file) O2 - BHO: (no name) - {0FA2B538-8A63-4895-93A4-FD738B309830} - C:\WINDOWS\system32\jkhhf.dll O2 - BHO: (no name) - {47F6651E-BCAE-4A45-B6ED-7EAE221DE6C3} - (no file) O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: (no name) - {89AD4D75-2429-462e-BD4E-443F233F6033} - C:\WINDOWS\system32\rrkjocgp.dll O2 - BHO: (no name) - {AEB08758-5D9B-4001-9BAF-2BD6BEC683E1} - (no file) O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file) O2 - BHO: (no name) - {C11B9616-DE74-42E0-9298-595BB71B6148} - (no file) O2 - BHO: XBTBPos00 - {CDCB861F-7CDD-4768-87D0-4D2FCFF3D53A} - (no file) O2 - BHO: Torrent-Search - {e0c7b854-d5ce-4db6-9804-be1438603d89} - (no file) O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file) O3 - Toolbar: (no name) - {11A69AE4-FBED-4832-A2BF-45AF82825583} - (no file) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O14 - IERESET.INF: START_PAGE_URL=http://www.toysrus.co.uk/ O16 - DPF: {96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://sligachanhotel.remotemanager.co.u...MJPEGRender.ocx O20 - AppInit_DLLs: C:\WINDOWS\system32\__c00F65B0.dat O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\hvcedamn.exe O24 - Desktop Component 0: (no name) - (no file) Reboot and post another log.
Hi John Thanks for the reply. Am i correct in thinking that these need removing from the registry ? Thanks again Paul
