I used to use the older version for DVD Decrypter and DVD shrink and never had a problem. Recently I downdloaded the newest versions for both but all I have had is bad luck: 1. DVDShrink freezes up most of the time when I try to back up a DVD, so I have to shut down the PC and loose everything and start all over again with no luck 2. IF (big "if") I get to finish the Shinking it, DVD Decrypter gives me the error message (something like): ".... it can not be performed because of an I/O device error". I have wasted soooooo many blank DVD's (HP, Maxell & Neon brand) I have tried installing/uninstalling both softwares many times and nada. Could it be the configuratiion perhaps?..... Here is what I have in my PC: Running XP pro External Maxtor HD External HP DVD300e burner ...Did I mention that I am completely lost when it comes to burning with NeroVision Express 6.0 ?... (is there a guide out there for Nero's new version?) ANY input will be a life saver. I have not given up yet (I used to love backing up my DVD but now it is a waste of time because after spending money and LOTS of time, I get NOTHING done) Please help!!!