I installed the new nero 7.5.1.1 and now when I go to play my movies either from the hard drive or from a store bought dvd I get this error. I tried using the general cleantool to remove and reinstall the version and also previous version, but the error still is there. Can someone please help. Thanks
I haven't seen that error, but is there any chance of a region problem? Do you get the error at any particular time or just whenever you insert a DVD? Can you play .avi for other type of files with ShowTime? Does ShowTime start automatically when you insert a DVD?
Can you post your Nero log, located here Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory.tx
If NeroShowTime is having problem playing them AVI or DivX files, then it's corrupted. You'll need K-Lite Codec to fix it the codec issue (i.e. install the package on yours system, run/check your AVI file through GSpot or via Configuration). Here, it's FREE http://www.free-codecs.com/download/K_Lite_Mega_Codec_Pack.htm
I tried loading the codec pack, but that did no good. I can watch movies if I go and open the video_TS file in Nero Home, or if I use a different player than showtime. Is there a tool that can search my registry and remove any and all traces of nero? I have tried the general clean tool and still have the problem. I have tried contacting nero support but get no support there. It worked before I updated to nero 7.5.1.1 and won;t work after I use the clean tool and try and completely remove traces of it and go back to a previous version that worked. or to reinstall 7.5.1.1 Nero showtime just won't play anything at all and just gives me Unexpected DVD Error. I even tried to install nero showtime 2 and get the same error. nothing seems to fix this.
I too had the same problem with Nero. I contacted Nero and they sent me the below email. This fixed the problem for me. Dear valued customer, thank you for your email. Possibly we have found a solution for your DVD Problem. Please copy the attached file to c:/program files/common files/ahead/dsfilter. Before, rename the old NeDVD.ax file to NeDVD.ax_alt or delete it. Please restart your system now. Should you have any other request, please don't hesitate to contact us again. Best regards Stefan Sonn Technical Support Nero AG Im Stoeckmaedle 13-15 76307 Karlsbad Germany Fax : ++49 (0)7248 928 499 http://www.nero.com CEO: Richard Lesser Chairman of the board: Jim Corbett Amtsgericht Mannheim HRB 362519 If you need this file, write Nero, I'm sure they will send it to you. ________________________________________________
today i just tried to use showtime to play crank off dvd. i got the same error as you. i ripped it to hd then opened file and played main movie. worked that way just not using disc.
I am no longer going to send the NeDVD.ax file to requesters. If you need the file, write to Nero asking for it. I'm sure they will send it to you. RichG
