1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

slow laptop program problem?

Discussion in 'Windows - Software discussion' started by neilcolt, Nov 28, 2019.

  1. neilcolt

    neilcolt Regular member

    Joined:
    Aug 10, 2008
    Messages:
    197
    Likes Received:
    0
    Trophy Points:
    26
    Hi,
    Ive been having a look at a friends Lenovo Laptop as its very slow to respond and starting.
    I did the usual ran virus scanners and malware programs through it etc but non came up with anything alarming.
    We did a Ctrl+alt and delete to bring up task manager and see the performance trends and see what everything is doing and running.
    If you see the Disk icon its in red . Is there anyway we can find out what is causing this.
    Ive attached the image of this to this message.

    Any help who be much appreciated.

    Thanks
    Neil
     

    Attached Files:

  2. wither 1

    wither 1 Newbie

    Joined:
    Nov 29, 2019
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Hello neilcolt-

    What is your OS?

    How much free space do you have on the HDD\SSD?
     
  3. aldan

    aldan Active member

    Joined:
    Mar 24, 2007
    Messages:
    1,674
    Likes Received:
    30
    Trophy Points:
    78
    yep,and you might think about turfing avg.look how much ram just 3 services are using.
     
  4. neilcolt

    neilcolt Regular member

    Joined:
    Aug 10, 2008
    Messages:
    197
    Likes Received:
    0
    Trophy Points:
    26
    The Platform is windows 10 home. See attached photo showing storage looks good.
    The memory is 66% so I wasnt really bothered about that. I can see AVG burns a lot of memory up , as you say.

    Any ideas thanks.
     

    Attached Files:

  5. aldan

    aldan Active member

    Joined:
    Mar 24, 2007
    Messages:
    1,674
    Likes Received:
    30
    Trophy Points:
    78
    if the drive is just an hdd use the windows defrag utility and defragment the drive.if its an ssd perform the trim operation.
     
  6. neilcolt

    neilcolt Regular member

    Joined:
    Aug 10, 2008
    Messages:
    197
    Likes Received:
    0
    Trophy Points:
    26
    Its a HDD . OK I ll try this first. Thanks.
     
  7. wither 1

    wither 1 Newbie

    Joined:
    Nov 29, 2019
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Before defragmenting, I suggest going to Accessories, System Tools and run the Disk Cleanup tool on the C:. When it says how much space it can recover, check the boxes for Temporary Files and Recycle Bin. After it finishes, reboot.

    Does that help? If it does, I wouldn't bother defragging, unless you want to.

    Elsewise, I suggest a clean boot. We can get into that later.
     
  8. wither 1

    wither 1 Newbie

    Joined:
    Nov 29, 2019
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Have you tried this yet?
     
  9. aldan

    aldan Active member

    Joined:
    Mar 24, 2007
    Messages:
    1,674
    Likes Received:
    30
    Trophy Points:
    78
    recovering space is a good thing but,in this case,will not do anything to speed things up.after defragging i would then do a disk cleanup tho.what exactly are the specs of this machine?at the end of the day,unless its been changed,that is a 5400rpm drive,and is pretty slow.the specs and the result of the defrag will tell us a lot.
     

Share This Page