SOMEONE PLEASE HELP ME WITH MY V265 & MOBILE PHONE TOOL v3.11!!! SAVE ME PLEASE! I CANT SEEM TO GET IT TO WORK!!

Discussion in 'Motorola phones' started by v265baby, Aug 18, 2005.

  1. v265baby

    v265baby Member

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    can someone please help me with the motorola mobile phone tool v3.11 and my v265?? im a newbie that cant seem to get it to work. i have the usb cable n the mobile phone tool program but its driving me crazy b/c it wont work!! ok here is how my process would go: the program would come up and it would ask plug in ur cable and whatnot and i would. so it takes awhile to detect and wen its done the picture of the little motorola phone would pop up on the side of my computer. in it says: phone image is not available and it also says initializing......which keeps initializing and never says anything else! so i then would click on MMS which is on the menu of the picture of the phone. it would detect my phone again and etc..then the multimedia studio would pop up. so im doing my songs and its less than a minute long. i then save it and transfer it but next thing u know it says: UNSUPPORTED FORMAT - NO CONVERSION POSSIBLE. the file of the song is .MP3 too! so then i tried using .WAV files and it would pop up the same thing....SO SOMEONE PLEASE HELP ME!! TELL ME WHAT IM DOING WRONG AND WHAT ARE YOU DOING TO GET URS TO WORK!!! ANY HELP WILL BE APPRECIATED! THANKS A BUNCH TO U MOTOROLA USERS! =]
     
    v265baby, Aug 18, 2005
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  2. tino13

    tino13 Guest

    hey dude im not too sure what your problem is cause ive never had that error b-4,but what I would suggest would b to uninstall mpt again and see what that does. i dont know if it will help but im a newbie also, been doing this for about 6 months but i have found out to try the simple things 1st! hope i helped if not hit me back up and well go from there. im outro "p" nutty
     
    tino13, Aug 19, 2005
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  3. sabella68

    sabella68 Member

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    your files must be .mid not .mp3 you must change the file name
     
    sabella68, Sep 2, 2005
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  4. v265baby

    v265baby Member

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    how do i do that?
     
    v265baby, Sep 3, 2005
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  5. sabella68

    sabella68 Member

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    When it comes to renaming from .MP3 to .MID... Go into Control Panel -> Folder Options -> View tab. Find the box for "hide extensions for known file types" and remove the the check mark prior to trying to rename the file. Failure to do so will result in Mytone.MP3 being renamed as Mytone.mid.mp3 and the phone will receive it as a .QCP file which can NOT be used as a ring tone... After you remove that check your .mp3 can be properly renamed to .mid.
     
    sabella68, Sep 9, 2005
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