can't get my drive to eject and it doesn't seem to be recognized by Nero. I've had it a little over a year, and now it's acting up. Just yesterday I bought some blank dvds (memorex) and tried to burn my normal way(DVDdecrypter & DVDshrink). Shrink wouldn't work (sorry, can't remember the error) so I tried Nero (5.5) since the files were shrunk already. Nero worked, sort of, for 3 out of 5, rest were coasters (power calibration error). I thought it might be media so I tried to burn a copy of a music cd, using blanks (fuji) that have worked many times before. Simulation worked, but then I got a "reset" and "Could not perform EndSession". Now I can't even get the drive to eject! The light is rapidly blinking orange. Other wierd stuff: On MyComputer, I usually see 2 dvd drives, E (regular) and F (burner). Now the E drive is there and working fine, but there's a CD drive listed as F and a DVD drive as J (my external zip is still G) The only things that have changed are the media and a printer I just installed last week, but I burned a few dvds fine after that. I emailed Nero, maybe they can help. Sony basically said, 'sorry, warrenty's up!'. Will I be shopping for a new burner on Friday? Thanks and Happy Thanksgiving
Hi there, I work for a computer company here in Australia/Canberra. I deal with all warranty and repair claims. Generally with a problem like this I will use the manufactures flash utility to fix something like this. Firstly have you tried flashing the drive with the manufactures drivers? Cheers Radon
Well, I tried that and Sony's firmware updater says that no updatable drive exists. The drive appears in windows as a CD drive, not DVD, not burner. It appears in device manager as SONY BOOT DRU-510A. I don't remember the 'BOOT' being there before. I've taken the drive out, cleaned the laser with air and a soft cloth, reinstalled and no change. The eject button does nothing and the orange light is blinking like crazy.
Just a quick one, have you used the "DriveCheck Diagnostic Tool" from sonys web site? If not, heres the link on sonys web site "http://sony.storagesupport.com/legalagreement.zulu?dlid=cdrw/downloads/DriveCheck.zip". Shall wait for reply before anyother suggestions. Cheers Radon
how many burns have you made with this burner ? the reason i ask is because i had a dru 500 ax that lasted a year and failed to burn after 300 burns . bestbuy told me that sounds about right for a burner to be wore out . i contacted sony to find out my warranty was up . so i sent the drive to be tested and it was returned to me with a notice that the drive was bad and it was out of warranty .
I've done at least 200 burns, maybe more. I don't think it's a cable, I've taken it out a couple times today and checked cables every time. I guess I'll research a new burner, oh well...
