I got spyfalcon on my computer and the second i saw it i began to uninstall it which i think was bad. I have read many forums and how-tos to get rid of it but i cant. the spyfalcon program is gone but the task bar pop-up remains. it has completely prevented me from opening ewido and hijackthis to help remove it and they were not already on my computer. I have the smitfraudfix but it says everything has been removed or the registry is clean. i have no idea what to do! help please! I can easily add the logfile for the smitfraud fix if needed.
Hi fwcc Do this: Reboot your computer in Safe Mode. [*]If the computer is running, shut down Windows, and then turn off the power. [*]Wait 30 seconds, and then turn the computer on. [*]Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again. [*]Ensure that the Safe Mode option is selected. [*]Press Enter. The computer then begins to start in Safe mode. [*]Login on your usual account. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #4 - Generic Renos Fix by typing 4 and press Enter. The program will scan and fix the Registry and delete corresponding infected files on your computer, please be patient while it works. The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply. Reboot in Normal Mode.
Thank you for your help kemisti! I get both of these report it was weird it let me run hijack this and smit fraud but then it wouldnt let the log files open i had to copy them to other programs and then do this. but hopefully this is enough info. Thanks again. hijackthis Scan saved at 9:27:52 AM, on 5/18/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ACS.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Sophos\Remote Update\cachemgr.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\euzpdrkpop\csrss.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\WINDOWS\system32\euzpdrkpop\smss.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Toshiba\Tvs\TvsTray.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:\WINDOWS\system32\TPSMain.exe C:\WINDOWS\system32\ZoomingHook.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\ltmoh\Ltmoh.exe C:\Program Files\Apoint2K\Apntex.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\TCtrlIOHook.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\NWTRAY.EXE C:\WINDOWS\system32\NWTRAY.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\WINDOWS\system32\TPSBattM.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Impulse\PolicyKey.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\Sophos\Remote Update\imonitor.exe C:\Program Files\LimeWire\LimeWire.exe C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE C:\WINDOWS\Explorer.exe C:\Documents and Settings\Jennah\Desktop\Copy of HijackThis_v1.99.1.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.messengersite.net/forum/portal.htm F3 - REG:win.ini: load=C:\WINDOWS\system32\euzpdrkpop\csrss.exe F3 - REG:win.ini: run=C:\WINDOWS\system32\euzpdrkpop\csrss.exe O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\WINDOWS\system32\hpC16B.tmp (file missing) O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [LtMoh] C:\\Program Files\\ltmoh\\Ltmoh.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - Startup: csrss.lnk = ? O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for NT\ICMON.EXE O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Policy Key.lnk = C:\Program Files\Impulse\PolicyKey.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O4 - Global Startup: Remote Update Monitor.lnk = C:\Program Files\Sophos\Remote Update\imonitor.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - C:\Program Files\Sophos\Remote Update\cachemgr.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS SmitFraudFix v2.44 Scan done at 9:32:51.25, Thu 05/18/2006 Run from C:\Documents and Settings\Jennah\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] »»»»»»»»»»»»»»»»»»»»»»»» Before GenericRenosFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{89aef01d-d237-49c7-84dc-4e1904c1fd31}"="AutoDisc Ware" [HKEY_CLASSES_ROOT\CLSID\{89aef01d-d237-49c7-84dc-4e1904c1fd31}\InProcServer32] @="C:\WINDOWS\system32\sbnudh.dll" [HKEY_CURRENT_USER\Software\Classes\CLSID\{89aef01d-d237-49c7-84dc-4e1904c1fd31}\InProcServer32] @="C:\WINDOWS\system32\sbnudh.dll" »»»»»»»»»»»»»»»»»»»»»»»» GenericRenosFix GenericRenosFix by S!Ri C:\WINDOWS\system32\sbnudh.dll -> Hoax.Win32.Renos.gen C:\WINDOWS\system32\sbnudh.dll -> Deleted »»»»»»»»»»»»»»»»»»»»»»»» After GenericRenosFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll
There's one bad guy left(at least . Fix with HjT (open HijackThis, click do a system scan only, checkmark this and press fix checked): O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\WINDOWS\system32\hpC16B.tmp (file missing) Follow these instructions carefully -> http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item9 After that, post the contents of C:\msnvirrem.log along with a fresh HijackThis log
Ok, I can now open HijackThis and it STAYS open (before it would open for a maximum of 3 seconds.. had to work quick!) and followed your steps, and it seems to be totally gone! No more pop-up virus warning, HijackThis can be opened, I can load home pages for Ewido and HijachThis... I can't think of any other problems, but it seems to be cured! Your thoughts? Again, thank you so much for your time and effort!!! MsnVirRem Log by Skate_Punk_21 5/18/2006 1:51:19 PM Logfile of HijackThis v1.99.1 Scan saved at 1:50:43 PM, on 5/18/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ACS.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Sophos\Remote Update\cachemgr.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Toshiba\Tvs\TvsTray.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:\WINDOWS\system32\TPSMain.exe C:\WINDOWS\system32\ZoomingHook.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\ltmoh\Ltmoh.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\TCtrlIOHook.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\NWTRAY.EXE C:\WINDOWS\system32\NWTRAY.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe C:\Program Files\Sophos SWEEP for NT\ICMON.EXE C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Impulse\PolicyKey.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\Sophos\Remote Update\imonitor.exe C:\WINDOWS\system32\TPSBattM.exe C:\Documents and Settings\Jennah\Desktop\MsnVirRem.exe C:\Documents and Settings\Jennah\Desktop\HijackThis_v1.99.1.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/firefox O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [LtMoh] C:\\Program Files\\ltmoh\\Ltmoh.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for NT\ICMON.EXE O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: MsnVirRem.exe O4 - Global Startup: Policy Key.lnk = C:\Program Files\Impulse\PolicyKey.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O4 - Global Startup: Remote Update Monitor.lnk = C:\Program Files\Sophos\Remote Update\imonitor.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - C:\Program Files\Sophos\Remote Update\cachemgr.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS