stairview box saying no signal

i updated a sv1 for a mate and got it working in my house in dublin with ntl then he brought it to his house which has chorus cable and its saying no info no signal he tested his line in the telly and its live any one any idea,s

 

2 different providers,did he factory reset,autoscanned his provider and emu to on,also check his coaxial is going into cable input.
not a 100% sure if it works on his provider.

 

ye done a foctery reset and all going to try my dbox2 tommorrow 4 him do you know if chorus are analogue or digital signal i wonder bif thats the prob have u ever heard of them working on chorus or not also dont think the box givies an option 4 chorus

 

just checkin . did you change provider and rescan wen u got back to ur friends

 

ye done that and all

 

as i was saying dont think sv1 worked on autoscan on c****s ,try manual scan,there might be a frequency chart around u will have to search for.

 

this may sound silly but worked on 2 different boxes when turning it on push down on top of the box

 

well the problem was he had chorus analog and not digital

 

Where is he located ? and is it an MMDS area or cable ?

 

its cable and living in ashbourne co meath

 

Doom and gloom accross the threads cos N3 is finally here, don't worry we'll win we always do, N1 was cracked and so will this it just will take a while so be optimistic and keep posting