go to Menu and select parental control from the parental control screen press (i) and then put the code 2004 in. This will bring up the hidden option screen. At this point you need to go down to key emu and put to (on) Now press exit till you get back to the TV picture. Change channel to a scrambled channel and wait for the update to run, normally takes about ten to fifteen seconds. When update is complete all channels should be clear.