starview 1 ntl ireland

hi guys , have to start by saying sorry , i'm new to all this , i posted today for the first time and cant remember which post i was in....noob....but the problem i have is that i loaded the new firmware , scanned , found all the stations , turned on the emu , but the data upgrade is stuck on 0%....i know you probally answered this in other threads but i just cant seem to find it. Evastar did help me out this morning , thank again Evastar but i just seem to be stuck now. anybody else have the same problem