Starview 3 (The Box Super) missing channels, no signal

Discussion in 'Digital TV - UK & Europe' started by steve86, Sep 4, 2008.

  1. steve86

    steve86 Member

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    Hoping somebody can help, just recently purchased a Starview 3 (The Box Super)dbox, installed the necessary gtrom, turned EMU to on on the secret screen (i.e. 1570), completed an auto search for new channels on the install screen. This installed approx 400 channels. Went on to one of the pay per view channels, the screen come up with updating then the channel come on. All fine, except some of the free to air channels and a few ppv channels wont come on. The mesage displayed on the screen is 'no signal' and the screen freezes.

    Service provider: MTL / VARGIN MEDIA
    Location: North East of England, Middlesbrough
    Problem Channels: BBC1, BBC2, ITV1, ITV2, SKY SPORTS 2

    If I'm doing something wrong could somebody please help.

    Steve
     
  2. sc0user

    sc0user Senior member

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    There is or at least was a VM outage in you area over the last few days. It may settle on its own or you could try a factory reset and autoscan again from the direct feed.
     
  3. steve86

    steve86 Member

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    sorry for the late reply, all your advice worked, now back up and running with all channels. Many thanks for your advice.
     
  4. bax290979

    bax290979 Member

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    now scouse im from the middlesboro like steve and have just put version 8.00 software on a starview 3 box for one of the lads and am havin the same problem ive got most channels but the ones he was missin plus a few more say no signal on em, do i just do a factory reset then auto scan again?? or do i need to put the software back on it and start from scratch
     
  5. sc0user

    sc0user Senior member

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    A few new TPs have been added in your area. Just do a factory reset, turn key emu back on and scan again. BTW if you got the box recently use 7.09 instead of 8.00.
     
  6. bax290979

    bax290979 Member

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    ok mate nice one,is there just the beta version or is there another one out now
     
  7. sc0user

    sc0user Senior member

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    It was released post version 8.00 for new SV3s. Yes its Beta but works fine.
     
  8. bax290979

    bax290979 Member

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    ok mate sound i'll put that on 2mora n let u know how i get on. wots these TP's you said have been added in the area mate.im new to all this mate so dont know all the lingo lol.
     
  9. sc0user

    sc0user Senior member

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    Sorry transponders, (frequencies), the channels you are missing have been moved to new frequencies. Don't know if its permanent or not but you may need to delete them and manually scan if factory reset and rescan doesn't work, (this has been a problem in some areas).

    I can give them to you but try the reset and rescan first.
     
  10. bax290979

    bax290979 Member

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    now scouse sorted the problem out wiv the channels missing by doing what you said cheers for that mate, but i have another prob to see if you can sort. its the same sort of problem my mates mams box lost all the channels even the freeview ones, i done wot u said to put the other problem right factory reset etc, read a few of the other forums for solutions and tryed menu-1570-default scanned again and went to sky sports like quite a few of the senior members said to do. i got channel one and a few others back but no sky sports, movies etc it just says data being updated and stays on 0% any suggestions matey???
     
  11. noelyf

    noelyf Regular member

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    Howya bax, did you turn your EMU on?
     
  12. bax290979

    bax290979 Member

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    yes mate it was on
     
  13. noelyf

    noelyf Regular member

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    ok, try this,
    Turn the b0x off at the back for about 20 secs.
    Turn back on & press menu > 1570
    set default key again & exit to s*y sports & see if it updates.
     
  14. bax290979

    bax290979 Member

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    nice one noelyf it worked cheers matey...
     
  15. noelyf

    noelyf Regular member

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    No problem, you`re welcome :)
     

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