Starview 4 invalid box won't turn on

Discussion in 'Digital TV - UK & Europe' started by ldanl2008, Jun 9, 2009.

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  1. ldanl2008

    ldanl2008 Member

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    I changed channel on my starview 4 and a message came up saying you are using invalid box so i changed channels and it was still there so i thought i would switch it off and back on. Now ive switched it off it wont come back on. It has no numbers or lights on the front but i know there is power going to it because when you turn it on the colour changes to a different shad of black. Any ideas?
     
    ldanl2008, Jun 9, 2009
    #1
  2. cathaldub

    cathaldub Regular member

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    First thing i'd try is to reflash with the latest firmware
     
    cathaldub, Jun 9, 2009
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  3. ldanl2008

    ldanl2008 Member

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    Cant reflash mate it wont come on you flick the switch and no lights come on and no picture just black screen.
     
    ldanl2008, Jun 9, 2009
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  4. cathaldub

    cathaldub Regular member

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    Sorry dude, getting my boxes mixed up, forgot you have to flash through usb, id there no Com port on those at all?
    FergusB might be able to help you
     
    cathaldub, Jun 9, 2009
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  5. Mooley

    Mooley Regular member

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    You'll need an rs232 cable.
     
    Mooley, Jun 9, 2009
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  6. ldanl2008

    ldanl2008 Member

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    I think I can use the thing that plugs into the box then use a serial lead like with the other boxes but im not sure if it would work or not.
     
    ldanl2008, Jun 9, 2009
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  7. ldanl2008

    ldanl2008 Member

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    Ye I got one of them but dont you need that max32 thing first.
     
    ldanl2008, Jun 9, 2009
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  8. Mooley

    Mooley Regular member

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    Mooley, Jun 9, 2009
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  9. cactikid

    cactikid Active member

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    u probably got that warning message that is seen on all the dodgy boxes as u dont see it on a cc box,wondering if cable connector is loose on front led as this is known to happen with rough transport.
     
    Last edited: Jun 9, 2009
    cactikid, Jun 9, 2009
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  10. ldanl2008

    ldanl2008 Member

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    Thanks, Just wondering what might have caused it though because it was working fine after I put the newest update on Sunday and I hadn't touched it all day today and then when i changed a channel it comes up with invalid box.I wish I hadn't switched it off.
     
    ldanl2008, Jun 9, 2009
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  11. Mooley

    Mooley Regular member

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    Have you tried unplugging it for 10 mins and plug in?
     
    Mooley, Jun 9, 2009
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  12. ldanl2008

    ldanl2008 Member

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    Yes I have.
     
    ldanl2008, Jun 9, 2009
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  13. ldanl2008

    ldanl2008 Member

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    What could i do about this?
     
    ldanl2008, Jun 10, 2009
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  14. fergusrb

    fergusrb Guest

    do a factory default on the box turn it off at the back then back on then do a new scan
     
    fergusrb, Jun 10, 2009
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  15. Mooley

    Mooley Regular member

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    Looks like he can't ferg. It's just black screen after he switches on.
     
    Mooley, Jun 10, 2009
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  16. fergusrb

    fergusrb Guest

    could be loose connection as he says if he turns it off and back on it goes a different colour maybe try open and have a look at the plastic fittings are pushed down all the way
     
    fergusrb, Jun 10, 2009
    #16
  17. ldanl2008

    ldanl2008 Member

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    I dont think its a bad flash because it was working fine and i just turned it off and back on and then it did it.
     
    ldanl2008, Jun 10, 2009
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  18. fergusrb

    fergusrb Guest

    have a look above and see if you can do that
     
    fergusrb, Jun 10, 2009
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  19. ldanl2008

    ldanl2008 Member

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    Ive opened it but im not sure what to look for.
    Heres some pics of the inside if that helps
    http://img14.imageshack.us/gal.php?g=img0020wqb.jpg
     
    ldanl2008, Jun 10, 2009
    #19
  20. fergusrb

    fergusrb Guest

    you see the plastic fittings push them down firmly and see will that work if not you will have to send back to supplier
     
    fergusrb, Jun 10, 2009
    #20
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