Hi, I have a genuine Starview Box with the latest firmware flashed. The box does not respond to any command from the remote control and I am therefore stuck with the basic channels as I can't go into menu and do the necessay things to scan open up the rest of the channels. I have checked the remote control with another box and it works fine so I know it is not a faulty remote. Can anybody please help in resolving my predicament. Appreciated.
unplug the b0x, open it up & have a look where the LCD screen is & see if any of the connectors are loose.
Hi Has the remote ever worked? or only faulty since flash? I presume if you have basic channels you have scanned somehow? How did you scan without using the remote? Does the other box's remote work with both STB's I would still try new batteries. I know you say you tried the remote on another box but : Try pressing the STB Button on the remote to reset it. If Aux is accidently pressed it kills the remote. Aux = Kills Remote STB = Wakes Remote jbvid
not to throw a spanner in the works jb ,i have a remote for starview 1 and none of those are on it,maybe it is a different model he has? and yes i have seen loose cable in box causing remote not to function .
Hi Thanks cactikid, I do have a S/V PVR so it seems the remotes are different, will remember that one. jbvid
ah that solves that just checked all 11 remotes downstairs,and eight upstairs lol,just remembered i dont have a pvr lol
do as noely says follow the white ribbon from the lcd screen when you open the box then gently push it down this is a frequent problem with starviews
Thanks for all your feedback and I have tried the following to see if it resovles my problem: 1) Opened the box followed the ribbon and checked al the connections but there does not appear to a fault here. 2) The remote did work before the flash and after it briefly but doesn't now 3)I will try and borrow another remote from a friend and see if that will do the trick. 4) I hadn't noticed the AUX or STB buttons on the remote as most of the white text on the remote had faded away 5) When I said I tried it with another box, it was with an identical genuine first generation SV box and it worked. I will keep you posted but if there is anything else then please let me know. Thanks again.
