starview help

Discussion in 'Digital TV - UK & Europe' started by rob1356, Mar 16, 2008.

  1. rob1356

    rob1356 Member

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    when i try to scan for programs my box freezes can any one help
     
  2. CO19

    CO19 Regular member

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    What firmware have you on your box ? Also is it a clone or genuine S******w box ? to check count the vents on top to confirm

    18 slots x7 rows = clone
    25 " x7 " = genuine

    If you're still unsure click the clone/genunie comparisson link at the end of my post.

    from reading your other post it sounds like it is just a bad flash,try re-flashing it.
     
    Last edited: Mar 16, 2008
  3. rob1356

    rob1356 Member

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    hi thanks i use tw and it is a genuine box
     
  4. rob1356

    rob1356 Member

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    ive also tried to re flash but it still freezes mid way through channell serching and failes to find any channels thanks for help
     
  5. CO19

    CO19 Regular member

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    Strange one,try following this 'Bad Flash guide' see if it helps....

    If you have a Bad Flash with software have a Read of This might help
    If you have a bad flash, switch it off then on at the back & make sure its on standby.
    Then Flash as normal. This also applies to flashing (up & downloading) the channel data file.
    If for some reason you cannot flash and have set and checked everything else such as ports and connections,
    then you should switch off at the back wait a moment then on again. Then try to flash again.

    If for some reason it won't go into standby and you see a constant moving green line.
    you may want to wait to see if it goes into standby or switches on eventually or re-flash from this state
    though it may not work. Some users have reported that flashing an older firmware 1st that was working,
    then trying again may help. If your flash has failed or corrupted try again but 1st flash back the firmware
    that was on before your failed flash. Re download the firmware just in case you had a corrupted file then try again.
    If you do flash from the moving green line state at boot, you will see the % increase on the GTRom loader
    software but not on the Starview. Toward the end of the flash you'll see a Flash Burning message in GTRom.
    Make sure you wait until all is finished and you see the Download complete pop up message in GTRom.

    Another method you can use to recover from a bad flash, eg. the box won't boot to standby and is stuck
    in pre standby, either after about 3 or 4 moving green lines the box sticks with the green line not moving
    at all or it keeps moving forever. If the box will NOT RE-FLASH as normal from on or standby, try this but it
    may take a few goes to work.

    Connect the box to the pc with your cable but switch it off at the back. Load the correct
    firmware bin file into GTRom & set it to the correct com port, and select App file only then hit Download.
    Only then switch on at the back to power on the box. It may take a few sec. so wait at least 30 sec.
    (If it doesn't work 1st time try also waiting a couple of sec. to switch on after pressing download in the loader.) It may take more than 1 try to work, but eventually you'll see the loader kick in and the % bar increase. You won't see the % on the Starview though. Only green lines moving left to right. Towards the end of the flash you'll see a message in GTRom saying FLASH BURNING. Then it will reach 100% and wait for the download complete pop up box to appear & the box will reboot back to factory setup. You will have lost any channel data previously on the box & will need to rescan & switch on EMU and set the box up from scratch.

    If you don't know the state of the box switch it on see what happens see if there already has been a channel
    scan done before-meaning there are channels on it working or not. If so tune to an unencrypted channel as above
    then standby then re-flash.
     
  6. rob1356

    rob1356 Member

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    Hi, im still having probs with "the Box" - getting the box to 88% installation automatic search but it then freezes it also has found no channels everything says failed.....help
     
  7. CO19

    CO19 Regular member

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    I can't really help you any further myself but keep checking back as there will be other members on later that should know what the solution is.
     
  8. rob1356

    rob1356 Member

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    thanks for your help my wife is a computer whis kid she is now checking all the codes . thanks for your help
    Code:
    
    
     
  9. Celtic71

    Celtic71 Active member

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    Check your incoming cable is plugged into the "Cable Input" socket on the back of your SV

    Press Menu > System Information and tell us what the API is please

    Try this

    Menu > Factory Setting
    PIN 0000
    OK to delete

    Turn box off at the back for a minute and turn back on

    English > Installation
    Choose Provider etc
    Automatic Scan
    Press OK
    Channels found
    Exit

    Press Menu then 1570
    Turn EMU key ON

    Exit , exit , exit
     

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