starview super keeps rebooting

Discussion in 'Digital TV - UK & Europe' started by martiboy, Mar 28, 2008.

  1. martiboy

    martiboy Member

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    hi i have just bought 2 new starview super boxes . For the last few days they just shut down and reboot . Is there anyway that i can stop this from happening thanks
     
  2. KMACDON

    KMACDON Regular member

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    Hi,

    Try the basics first...I had this issue once with the Starview The Box, the issue was with the firmware I loaded try loading in firmware from another source and see how you go with that.

    It could also be something daft like batteries in the remote control or a faulty remote this type of problem is common with televisions especially sanyo switching themselves on or off.

    No joy with the above let me know I will check back on this thread in a day or two.

    I hope this helps.

    KMAC.
     
  3. Celtic71

    Celtic71 Active member

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    Press Menu > System Information and tell us what the API is please
     
  4. martiboy

    martiboy Member

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    THE BOX SUPER
    APi : 6.00e_E
    Boot ver :8.0
    4.feb.2008
    hope this helps . One thing i will say is it does it with both boxes on two different tvs do you know where i can get new software to try loading that into them thanks for the help
     
  5. MICKAH

    MICKAH Active member

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    its a glitch in the firmware, thats why its classed as Beta, both 6.0 and 6.1, but 6.1 is more stable, load this
     
    Last edited: Mar 28, 2008
  6. KMACDON

    KMACDON Regular member

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    As previously said and I agree with MICKAH it is a firmware issue.

    KMAC.
     
  7. martiboy

    martiboy Member

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    thanks to every one for the help. I installed the 6.1 software and the system is more stable now
     
  8. KMACDON

    KMACDON Regular member

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    Glad you got it sorted m8.

    KMAC.
     
  9. steo2k8

    steo2k8 Active member

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    7.05 is out now. mine just kept rebooting again and again it could be 10 minutes or 10 hours later. i also noticed just before it reboots the remote stops working and 10 seconds later BANG reboot.
     
  10. greentogo

    greentogo Member

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    steo anypost i have have seen from you and there have been numerous it all the same thing my 705 keeps rebooting if you read the above posts you would see its not stable roll back to something more stable we no yours keeps rebooting ive read it in the 20 posts you have put up about it and just because 705 is out it doesnt mean you have to use it i agree with version 6.1 mine has never even blinked never mind reboot
     
    Last edited: May 23, 2008
  11. steo2k8

    steo2k8 Active member

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    Every version i tried did it. sorry about numerous posts but i want to fix it.
     
  12. steo2k8

    steo2k8 Active member

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    double post (accident)
     
    Last edited: May 25, 2008
  13. suck_sess

    suck_sess Member

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    I'm having the same issue's,
    only on certain channels
    mind you.

    I've also tried a few Firmware flashes
    but with very little change if any.

    the L1ving tv set and br4vo channels all
    nose dive after about 10-11 mins.
     
  14. steo2k8

    steo2k8 Active member

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    Mine does it too. one day it hadn't done it for two days and my little brother was watching c*rtoon n*twork too and it rebooted. then after it came back on it happened again 2 minutes later. why does it happen and what causes it?
     
    Last edited: May 25, 2008
  15. steo2k8

    steo2k8 Active member

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    My box rebooted earlier and the info bar that says the channel came up as i went to change the channel. however the channel did not change and the bar stayed there. i pressed few buttons and nothing would happen and then....REBOOT!
     
  16. tryabit

    tryabit Guest

    until theres a fix afaid your stuck with it at least its not only you so its not faulty boxs
     
  17. steo2k8

    steo2k8 Active member

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    who's making the fix. will it be long before it's released. i heard sunrise doesn't do them anymore.
     
  18. tryabit

    tryabit Guest

    dont no how long it will be the stuff for genuine (lol) boxs im sure will be updated its the clone stuff thats at more at risk of no more updates
     
  19. sc0user

    sc0user Senior member

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    Steo did you ever think of returning it for a replacement, its still under warranty. BTW it may be hardware related also, so lets just say I would say return it.
     
  20. steo2k8

    steo2k8 Active member

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    but others have the problem too. it seems firmware related as it gets stuck apart from the tv playing but the info bar staying the channel not changing and the box stuck until 10 seconds later it reboots like starview 2 epg 4.50 problem except that completely freezes then reboots but 4.52 doesn't do that so it must be firmware.

    I might get a replacement in case.
     
    Last edited: May 29, 2008

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