I am trying to back up my SmallVille Season 2 DVD's, and all of the cd's work except one. I get this error when I try it with DVD Shrink: DVD Shrink encountered an Error and cannot continue Copy Protection error The request could not be performed because of an I/O device Error. And I get a similar I/O error when I try it with Decrypter. Here is the strange thing: Whenenever Shrink gives me the error, it REMOVES my DVD drive from Windows! I even checked hardware manager and it didn't have my DVD drive listed! Is there any other program I can download to help me with this? Here is some information you might need: The problem occurs during the "backup" process (transferring from DVD to HDD) 2.4 P4 512 DDR Windows XP SP2 DVD +/- R 16x ALSO: While Decrypter does give me an error, it doesn't remove my drive from Windows. I have watched the WHOLE thing on my computer, so I know there isn't a problem with the original CD, and I heard that playing a few minutes helped fix some of the problems. Any help is greatly appreciated! EDIT: Mods, please move this is I posted in the wrong thread. EDIT: Decrpyter is now giving me a "failed to get varient" error.