Strange WoW Disconnect Issue

Discussion in 'Windows - Games' started by daudet, Sep 12, 2006.

  1. daudet

    daudet Member

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    Okay here is the issue I am having. When I play the MMO World of Warcraft I constantly get disconnected. Went through their troubleshooter and did everything they asked. Thought it was a router issue but its not because it happens even when directly connected to the modem. It also occurs when I surf the web, although not as often. I'll click repair network connection and wait a few secs and I'll be back up. So I thought it was an ISP issue. Contacted Comcast, even had them register the MAC address for my brand new D-Link modem. Still have the issue. They checked it out and said they pinged my modem about 100 times and never saw an issue, said everything was running at peak levels and didn't show any odd activity in my history. So I ran a tracert like the WoW tech support page suggests, this is what I got:
    Tracing route to us.logon.worldofwarcraft.com [12.129.232.110]
    over a maximum of 30 hops:

    1 7 ms 6 ms 4 ms c-3-0-ubr05.rehoboth.ma.boston.comcast.net [73.174.6.1]
    2 5 ms 5 ms 6 ms ge-1-41-ur02.rehoboth.ma.boston.comcast.net [68.87.154.165]
    3 6 ms 7 ms 7 ms te-8-1-ur01.fallriver.ma.boston.comcast.net [68.87.144.98]
    4 7 ms 7 ms 7 ms 10g-8-1-ur01.newbedford.ma.boston.comcast.net [68.87.144.101]
    5 7 ms 7 ms 7 ms te-9-1-ur01.marion.ma.boston.comcast.net [68.87.144.181]
    6 7 ms 7 ms 7 ms te-8-1-ur01.middleboro.ma.boston.comcast.net [68.87.144.189]
    7 9 ms 7 ms 7 ms te-9-3-ur02.brockton.ma.boston.comcast.net [68.87.144.49]
    8 10 ms 9 ms 9 ms 10g-9-4-ar02.woburn.ma.boston.comcast.net [68.87.144.41]
    9 9 ms 9 ms 9 ms 12.118.88.9
    10 81 ms 80 ms 80 ms 12.127.5.62
    11 83 ms 83 ms 83 ms tbr2-cl5.cgcil.ip.att.net [12.122.10.106]
    12 80 ms 79 ms 79 ms tbr2-cl7.sl9mo.ip.att.net [12.122.10.46]
    13 84 ms 84 ms 83 ms tbr2-cl21.la2ca.ip.att.net [12.122.10.14]
    14 83 ms 81 ms 81 ms 12.127.3.189
    15 78 ms 80 ms 80 ms 12.122.255.74
    16 79 ms 78 ms 78 ms mdf001c7613r0003-gig-10-1.lax1.attens.net [12.129.193.242]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    Anyone have any clue as to what is going on? I'm so frustrated have no idea what to do next. ISP swears its not them. I'm pretty sure its not a software issue since it happens on either of my comps when I directly connect to modem. Can't be a router issue since the router isn't even involved. What the hell can it be?
     
  2. Play3r1

    Play3r1 Member

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    I would have to say, the reason of this problem is ..... without a doubt ..... WoW sucks my nuts and I make it call me "fps god" when it orgasms cuz it's my bitch.
     
  3. darthnip

    darthnip Moderator Staff Member

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    and i would have to say you're an idiot and your attitude is not welcome here. come back in a week if you can behave.
     
  4. daudet

    daudet Member

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    That is quite possibly the worst troll reply I have ever heard. Man at least try and be funny when you troll. Grammatically correct would be awesome too. Thanks.
     
  5. tycobb

    tycobb Regular member

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    Geez that guy had better be glad darthnip didn't see his other posts or it would have been a permanent suspension.

    Well anyways It's going to be a hard one to solve because unlike noobs you have done everything right.You already did most of what I would have recommended.The "request timed out" is the problem.As to who's end it's on I think it's your end and not the ISP.The tracert implies that your ISP is responding correctly but either wow or your end is not and is timing out(i.e. disconnecting).

    I think d-link is the worst brand,I had a usb wireless adapter that did the same thing.Check with them for support and updated firmware and drivers.

    Here's some things that may or may not help:

    *Make sure it's not your firewall or other security app.

    *reset the modem.If there is this little button on it press it,You may need a tooth pick because it's so small and in a little hole to prevent accidental reset.If not unplug it for 5 minutes.

    * http://support.microsoft.com/default.aspx?scid=kb;en-us;299357
     
    Last edited: Sep 14, 2006
  6. daudet

    daudet Member

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    Thanks for an actual helpful response to this post. The situation has since been resolved, but you were right about the response timed out. It was on the WoW end, but they said that it was normal because the servers will not let you in unless you are authorized. What it turned out to be, believe it or not, was a setting on my network card. I have an NVIDIA nforce4 controller, and the CheckSumLoad function was set to enabled. The WoW tech support people said that this was probably causing interference with the connection between WoW and my computer, thus causing me to see unknown entities and disappearing NPCs. Sure enough, when I disabled CheckSumLoad the problem went away and now I can play lag free for hours, if only I had that amount of time!
    I don't know how good D-Link is, all I know is its a HUGE upgrade over the one that Comcast supplied me when I started my account 3 years ago! HAH. Anyway, haven't had any issues with it yet. Thank you for your honest and helpful response!
     
  7. tycobb

    tycobb Regular member

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    Your welcome.That's great to hear it's working fine now.I knew it was either wow or your end but it's hard to tell who's ip address is who's.Well keep us posted if something goes wrong.

    Happy gaming :)

     

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