I am also having problem with SysProtect/WinAntiVirusPro. I am also having trouble with my explorer.exe It keeps crashing and restarting itself. Also on a restart, it will not always load up. The screen will just load the wallpaper and no explorer. Not sure if any of this tells you how to fix it or whether anyone knows what the problem is. Thanks in advance. Here is my HjT logfile. Logfile of HijackThis v1.99.1 Scan saved at 10:34:33 PM, on 8/16/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\hphmon06.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\DAEMON Tools\daemon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE C:\Program Files\Support.com\bin\tgcmd.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\AIM\aim.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Steam\Steam.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\MemTurbo\MemTurbo.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\uTorrent\utorrent.exe C:\Program Files\HijackThis.exe\HijackThis_v1.99.1.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c... R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US... R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US... R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c... R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c... R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = actsvr.comcastonline.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - C:\WINDOWS\system32\ssttq.dll O2 - BHO: (no name) - {F2FA09FB-EE7A-46d8-9145-A1EEF7850052} - C:\WINDOWS\system32\vturq.dll O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT" O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [OESpamTest] C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest.ExE O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized O4 - HKCU\..\Run: [SysProtect Free] "C:\Program Files\SysProtect Free\USYP.exe" /min O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe O4 - Global Startup: WinZIP Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: Help - {71B2F719-179E-415C-91B7-3838E566F797} - http://www.comcast.net/memberservices/ (file missing) (HKCU) O9 - Extra button: Support - {C703E7E7-E9A7-4892-BD76-6CD0147AEC96} - http://www.comcastsupport.com (file missing) (HKCU) O9 - Extra button: ComcastHSI - {E199E214-249E-4031-A643-E7EBC62C3A72} - http://www.comcast.net (file missing) (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net O15 - Trusted Zone: http://locator1.cdn.imagesrvr.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/cl... O17 - HKLM\System\CCS\Services\Tcpip\..\{D618E0F9-1CCD-4BD5-A8A9-50F3C1A93DEF}: NameServer = 192.168.2.1,192.168.1.1 O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O20 - AppInit_DLLs: pushow87.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: ssttq - C:\WINDOWS\system32\ssttq.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Ersfssacpac - Unknown owner - (no file) O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Software Jukebox v2.0 Service - Unknown owner - C:\Program Files\Common Files\MSJB NA01D Shared\Service\Software Jukebox v2.0 Service File.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
http://www.atribune.org/ccount/click.php?id=4 * Double-click VundoFix.exe to run it. * Put a check next to Run VundoFix as a task. * You will receive a message saying vundofix will close and re-open in a minute or less. Click OK * When VundoFix re-opens, click the Scan for Vundo button. * Once it's done scanning, click the Remove Vundo button. * In case it says that nothing has been found, Right click the list box (white box) in the main VundoFix window. * Select Add More Files? from the menu that comes up. This will open a new VundoFix window. * In the Window: copy and paste the following in the first field: [bold]C:\WINDOWS\system32\ssttq.dll [/bold] * Copy and paste the following in the second field: [bold]C:\WINDOWS\System32\qttss.*[/bold] * Click the Add Files button. * Click the Close Window button. * Click the Remove Vundo button. * You will receive a prompt asking if you want to remove the files, click YES * Once you click yes, your desktop will go blank as it starts removing Vundo. * When completed, it will prompt that it will shutdown your computer, click OK. * Turn your computer back on. * A log will be created, C:\vundofix.txt which you will need to include in your next reply along with a new HijackThis log.
Here is my VundoFix Logfile VundoFix V5.1.11 Running as SYSTEM from c:\windows\system32\VundoFix.exe Checking Java version... Java version is 1.4.2.3 Scan started at 11:50:50 PM 8/15/2006 Listing files found while scanning.... C:\windows\system32\ssttq.dll C:\windows\system32\qttss.ini C:\windows\system32\qttss.bak1 C:\windows\system32\qttss.bak2 C:\windows\system32\qttss.ini2 C:\windows\system32\qttss.tmp C:\windows\system32\vturq.dll Beginning removal... The process smss.exe was successfully stopped The process winlogon.exe could not be stopped Vundofix may not be able to delete some files that were found. The process explorer.exe was successfully stopped The process iexplore.exe was successfully stopped The process rundll32.exe was successfully stopped Attempting to delete C:\windows\system32\ssttq.dll C:\windows\system32\ssttq.dll Could not be deleted. Attempting to delete C:\windows\system32\qttss.ini C:\windows\system32\qttss.ini Has been deleted! Attempting to delete C:\windows\system32\qttss.bak1 C:\windows\system32\qttss.bak1 Has been deleted! Attempting to delete C:\windows\system32\qttss.bak2 C:\windows\system32\qttss.bak2 Has been deleted! Attempting to delete C:\windows\system32\qttss.ini2 C:\windows\system32\qttss.ini2 Has been deleted! Attempting to delete C:\windows\system32\qttss.tmp C:\windows\system32\qttss.tmp Has been deleted! Attempting to delete C:\windows\system32\vturq.dll C:\windows\system32\vturq.dll Could not be deleted. Performing Repairs to the registry. Done! VundoFix V5.1.11 Running as SYSTEM from c:\windows\system32\VundoFix.exe Checking Java version... Java version is 1.4.2.3 Scan started at 1:45:11 PM 8/17/2006 Listing files found while scanning.... C:\windows\system32\ssttq.dll C:\windows\system32\qttss.ini C:\windows\system32\qttss.bak1 C:\windows\system32\qttss.bak2 C:\windows\system32\qttss.ini2 Beginning removal... The process smss.exe was successfully stopped The process winlogon.exe could not be stopped Vundofix may not be able to delete some files that were found. The process explorer.exe was successfully stopped The process iexplore.exe was successfully stopped The process rundll32.exe was successfully stopped Attempting to delete C:\windows\system32\ssttq.dll C:\windows\system32\ssttq.dll Could not be deleted. Attempting to delete C:\windows\system32\qttss.ini C:\windows\system32\qttss.ini Has been deleted! Attempting to delete C:\windows\system32\qttss.bak1 C:\windows\system32\qttss.bak1 Has been deleted! Attempting to delete C:\windows\system32\qttss.bak2 C:\windows\system32\qttss.bak2 Has been deleted! Attempting to delete C:\windows\system32\qttss.ini2 C:\windows\system32\qttss.ini2 Has been deleted! Performing Repairs to the registry. Done! ____________________________________________________________________ Here is my new HijackThis Logfile. Logfile of HijackThis v1.99.1 Scan saved at 2:18:13 PM, on 8/17/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wdfmgr.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\hphmon06.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\DAEMON Tools\daemon.exe C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Support.com\bin\tgcmd.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\AIM\aim.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Steam\Steam.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe C:\Program Files\MemTurbo\MemTurbo.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HijackThis.exe\HijackThis_v1.99.1.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = actsvr.comcastonline.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - C:\WINDOWS\system32\ssttq.dll O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT" O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [OESpamTest] C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest.ExE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: Help - {71B2F719-179E-415C-91B7-3838E566F797} - http://www.comcast.net/memberservices/ (file missing) (HKCU) O9 - Extra button: Support - {C703E7E7-E9A7-4892-BD76-6CD0147AEC96} - http://www.comcastsupport.com (file missing) (HKCU) O9 - Extra button: ComcastHSI - {E199E214-249E-4031-A643-E7EBC62C3A72} - http://www.comcast.net (file missing) (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net O15 - Trusted Zone: http://locator.cdn.imageservr.com O15 - Trusted Zone: http://locator1.cdn.imagesrvr.com O15 - Trusted Zone: http://scanner.sysprotect.com O15 - Trusted Zone: http://*.systemdoctor.com O15 - Trusted Zone: http://www.winantivirus.com O15 - Trusted Zone: http://www.winantiviruspro.com O15 - Trusted Zone: http://download.cdn.winsoftware.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155314798217 O17 - HKLM\System\CCS\Services\Tcpip\..\{D618E0F9-1CCD-4BD5-A8A9-50F3C1A93DEF}: NameServer = 192.168.2.1,192.168.1.1 O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O20 - AppInit_DLLs: pushow87.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: ssttq - C:\WINDOWS\system32\ssttq.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Ersfssacpac - Unknown owner - (no file) O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Software Jukebox v2.0 Service - Unknown owner - C:\Program Files\Common Files\MSJB NA01D Shared\Service\Software Jukebox v2.0 Service File.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
we got a stubborn one, let's do this Download VirtumundoBeGone by secured2k http://secured2k.home.comcast.net/tools/VirtumundoBeGone.exe Save the file to your desktop Close all running programs (including your Internet Browser) Double-click VirtumundoBeGone.exe on the desktop Read the introductory information, and then click Continue Click Start When asked if you want to continue, click Yes to run the fix Click "Save Log" Note: It is normal for the the fix to terminate by producing a BLUE SCREEN OF DEATH so don't be concerned when this happens. It requires you to manually reboot to restore your normal windows desktop. The log created by VirtumundoBeGone called VBG.TXT will be on located on your desktop. Please retain VBG.TXT. Empty Recycle Bin. Reboot and "copy/paste" a new HijackThis log file along with the VBG.TXT into this thread. Also please describe how your computer behaves at the moment.
VirtumundoBeGone v1.5 Logfile (It says it found nothing) [08/17/2006, 16:42:07] - VirtumundoBeGone v1.5 ( "C:\Documents and Settings\HP_Owner\Desktop\VirtumundoBeGone.exe" ) [08/17/2006, 16:42:15] - Detected System Information: [08/17/2006, 16:42:15] - Windows Version: 5.1.2600, Service Pack 2 [08/17/2006, 16:42:15] - Current Username: HP_Owner (Admin) [08/17/2006, 16:42:15] - Windows is in NORMAL mode. [08/17/2006, 16:42:15] - Searching for Browser Helper Objects: [08/17/2006, 16:42:15] - BHO 1: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} (AcroIEHlprObj Class) [08/17/2006, 16:42:15] - BHO 2: {4A368E80-174F-4872-96B5-0B27DDD11DB2} (SpywareGuardDLBLOCK.CBrowserHelper) [08/17/2006, 16:42:15] - BHO 3: {9ECB9560-04F9-4bbc-943D-298DDF1699E1} (CNisExtBho Class) [08/17/2006, 16:42:15] - BHO 4: {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} (DPCUpdater Object) [08/17/2006, 16:42:15] - Finished Searching Browser Helper Objects [08/17/2006, 16:42:15] - Finishing up... [08/17/2006, 16:42:15] - Nothing found! Exiting... _____________________________________________________________________ Here is my new HjT Logfile. Logfile of HijackThis v1.99.1 Scan saved at 4:49:22 PM, on 8/17/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wdfmgr.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\hphmon06.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\DAEMON Tools\daemon.exe C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Support.com\bin\tgcmd.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HijackThis.exe\HijackThis_v1.99.1.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = actsvr.comcastonline.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - C:\WINDOWS\system32\ssttq.dll O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT" O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [OESpamTest] C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest.ExE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: Help - {71B2F719-179E-415C-91B7-3838E566F797} - http://www.comcast.net/memberservices/ (file missing) (HKCU) O9 - Extra button: Support - {C703E7E7-E9A7-4892-BD76-6CD0147AEC96} - http://www.comcastsupport.com (file missing) (HKCU) O9 - Extra button: ComcastHSI - {E199E214-249E-4031-A643-E7EBC62C3A72} - http://www.comcast.net (file missing) (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net O15 - Trusted Zone: http://locator.cdn.imageservr.com O15 - Trusted Zone: http://locator1.cdn.imagesrvr.com O15 - Trusted Zone: http://scanner.sysprotect.com O15 - Trusted Zone: http://*.systemdoctor.com O15 - Trusted Zone: http://www.winantivirus.com O15 - Trusted Zone: http://www.winantiviruspro.com O15 - Trusted Zone: http://download.cdn.winsoftware.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155314798217 O17 - HKLM\System\CCS\Services\Tcpip\..\{D618E0F9-1CCD-4BD5-A8A9-50F3C1A93DEF}: NameServer = 192.168.2.1,192.168.1.1 O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O20 - AppInit_DLLs: pushow87.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: ssttq - C:\WINDOWS\system32\ssttq.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Ersfssacpac - Unknown owner - (no file) O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Software Jukebox v2.0 Service - Unknown owner - C:\Program Files\Common Files\MSJB NA01D Shared\Service\Software Jukebox v2.0 Service File.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
Download Ewido anti-spyware from HERE http://www.ewido.net/en/download/ and save that file to your desktop. This is a 30 day trial of the program 1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program. 2. Once the setup is complete you will need run ewido and update the definition files. 3. On the main screen select the icon "Update" then select the "Update now" link. * Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. 4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. 5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine". 6. Under "Reports" * Select "Automatically generate report after every scan" * Un-Select "Only if threats were found" Close ewido anti-spyware, Do Not run a scan just yet, we will shortly. 1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter. IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess: 2. Lauch ewido-anti-spyware by double-clicking the icon on your desktop. 3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan". 4. ewido will now begin the scanning process, be patient this may take a little time. Once the scan is complete do the following: 5. If you have any infections you will prompted, then select "Apply all actions" 6. Next select the "Reports" icon at the top. 7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). 8. Close ewido. In normal mode Run ActiveScan online virus scan: http://www.pandasoftware.com/products/activescan.htm When the scan is finished, save the results from the scan! Come back here and post a new Hijack This log along with the logs from the Ewido and Panda scans.
