Take a look at my Nero error log

Discussion in 'Nero discussion' started by dah7574, Jun 6, 2006.

  1. dah7574

    dah7574 Member

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    Something when wrong when I tried to burn a dvd movie. Never had a problem like this before and was wondering if someone could look at my error log and tell me what went wrong. I would apperciate any input you have.

    Thanks
    Dave




    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

    NT-SPTI used
    Nero Version: 7.2.0.3
    Internal Version: 7, 2, 0, 3

    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.17 - HA 1 TA 0 - 7.2.0.3
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <_NEC DVD_RW ND-3500AG>Version: 2.17 - HA 1 TA 0 - 7.2.0.3
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 4D040H2 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B atapi Port 1 ID 1 DMA: On
    CdRomPeripheral : FN0351O UZO133A 2.0B vaxscsi Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-3500AG D: CDRom0
    HL-DT-ST DVD-ROM GDR8163B E: CDRom1
    FN0351O UZO133A G: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 57671680 (0) Byte
    BUFE : 0
    Physical memory : 382MB (391168kB)
    Free physical memory: 126MB (129916kB)
    Memory in use : 66 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    6.6.2006
    UDF/ISO compilation
    8:27:01 PM #1 Phase 112 File dlgbrnst.cpp, Line 1730
    DVD-Video files reallocation started

    8:27:01 PM #2 Phase 114 File dlgbrnst.cpp, Line 1730
    DVD-Video files reallocation completed (no file modified)

    8:27:01 PM #3 Text 0 File Isodoc.cpp, Line 6424
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : TRUE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    8:27:01 PM #4 Phase 111 File dlgbrnst.cpp, Line 1730
    DVD-Video files sorted

    8:27:01 PM #5 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 56320KB of Memory

    8:27:01 PM #6 Text 0 File Reader.cpp, Line 124
    Reader running

    8:27:01 PM #7 Text 0 File Writer.cpp, Line 113
    Writer D: _NEC DVD_RW ND-3500AG running

    8:27:01 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    8:27:01 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    8:27:01 PM #10 Text 0 File Burncd.cpp, Line 3365
    Turn on Disc-At-Once, using DVD media

    8:27:02 PM #11 Text 0 File DlgWaitCD.cpp, Line 289
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2183999 (485:19.74, 4265MB)

    8:27:02 PM #12 Text 0 File DlgWaitCD.cpp, Line 301
    Write in overburning mode: NO (enabled: CD)

    8:27:02 PM #13 Text 0 File DlgWaitCD.cpp, Line 2715
    Recorder: _NEC DVD_RW ND-3500AG, Media type: DVD-R
    Disc Manufacturer: TYG02 -
    Disc Application Code: 64, Disc Physical Code: 193

    8:27:02 PM #14 Text 0 File DlgWaitCD.cpp, Line 473
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:27:02 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2184000 (2184000) = #2184000/485:20.0
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2184000 blocks [D: _NEC DVD_RW ND-3500AG]
    --------------------------------------------------------------

    8:27:02 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [D: _NEC DVD_RW ND-3500AG] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4472832000, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2184000 | lead-out | 1 | 0x41 | 0x00

    8:27:02 PM #17 Text 0 File SCSIPassThrough.cpp, Line 39
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    8:27:02 PM #18 Text 0 File SCSIPassThrough.cpp, Line 84
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    8:27:02 PM #19 Phase 24 File dlgbrnst.cpp, Line 1730
    Caching of files started

    8:27:02 PM #20 Text 0 File Burncd.cpp, Line 4199
    Cache writing successful.

    8:27:02 PM #21 Phase 25 File dlgbrnst.cpp, Line 1730
    Caching of files completed

    8:27:02 PM #22 Phase 28 File dlgbrnst.cpp, Line 1730
    Speed measurement started

    8:27:02 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2707
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:29:35 PM #24 Text 0 File WriterStatus.cpp, Line 116
    <D: _NEC DVD_RW ND-3500AG> start writing Lead-Out at LBA 2184000 (215340h), length 0 blocks

    8:29:35 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    8:29:35 PM #26 Phase 29 File dlgbrnst.cpp, Line 1679
    Speed measurement completed: 20.8x (28,774 KB/s)

    8:29:35 PM #27 Phase 36 File dlgbrnst.cpp, Line 1730
    Burn process started at 2x (2,770 KB/s)

    8:29:35 PM #28 Text 0 File ThreadedTransferInterface.cpp, Line 2707
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:29:35 PM #29 Text 0 File DVDR.cpp, Line 2786
    Recording mode: Sequential Recording Mode

    8:29:36 PM #30 Text 0 File DVDR.cpp, Line 2942
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:29:36 PM #31 Text 0 File Cdrdrv.cpp, Line 8914
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    8:29:38 PM #32 Text 0 File Cdrdrv.cpp, Line 1214
    20:29:38.218 - D: _NEC DVD_RW ND-3500AG : Queue again later

    8:30:48 PM #33 SPTI -500 File SCSIPassThrough.cpp, Line 290
    D: CdRom0: SCSIStatus(x00) WinError(1117) NeroError(-500)
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 02 00 00 00 20 00 00 00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x062f0000: Len x10000
    0x00 00 01 BA 44 00 04 96 DD 01 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 C9 FC 31 3C 34 33 8C 42 7A
    0x18 69 49 EC E7 0A BC 14 E0 08 C0 0B 00 13 00 11

    8:30:48 PM #34 SPTI -1114 File SCSIPassThrough.cpp, Line 290
    D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 02 00 00 00 20 00 00 00
    Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
    Buffer x0a400200: Len x10000
    0x00 00 01 BA 44 00 04 96 DD 01 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 C9 FC 31 3C 34 33 8C 42 7A
    0x18 69 49 EC E7 0A BC 14 E0 08 C0 0B 00 13 00 11

    8:30:48 PM #35 CDR -1114 File Writer.cpp, Line 302
    Reset occurred
    D: _NEC DVD_RW ND-3500AG

    8:30:48 PM #36 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    8:30:48 PM #37 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    8:30:49 PM #38 Text 0 File DVDR.cpp, Line 3182
    EndDAO: Last written address was 511

    8:30:49 PM #39 Phase 38 File dlgbrnst.cpp, Line 1730
    Burn process failed at 2x (2,770 KB/s)


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Jun 6, 2006
  2. gwendolin

    gwendolin Senior member

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    First thing, edit out your serial number

    Nero API version: 7.2.0.3 and 7.2.0.3b

    These latest versions of Nero are full of bugs, I recommend you uninstall, run this clean tool http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html and then install 7.0.8.2 a more stable version from here
    http://www.filehippo.com/download_nero_7_premium/?845

    Try4X

    Your firmware is several versions behind and not recognising your media, update from here http://www.de.nec.de/software/2348_FW_ND-3500A_win21B.zip

    Updating firmware should fix this one
     
    Last edited: Jun 6, 2006
  3. arniebear

    arniebear Active member

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  4. arniebear

    arniebear Active member

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    Sorry Gwen, you are too fast for me :)
     
  5. gwendolin

    gwendolin Senior member

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    @arniebear, Kids are at school, housework completed..my time on the comp, Cheers
     
  6. arniebear

    arniebear Active member

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    @gwen

    Enjoy your quiet, kickback and relax time :)
     
  7. dah7574

    dah7574 Member

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    Thanks for all the input
    Sorry the firmware is the first thing I should of thought of. I usually keep up on it but this is my cousins PC. Im sure that should do the trick

    Thanks everyone
    Dave
     
  8. gwendolin

    gwendolin Senior member

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    The reason I made these recommendations is because this is what I can see that is wrong with your log file, just updating your firmware is only a bandaid approach but it's your decision whether you implement these recommendations.
     

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