The box super stuck on language page

Discussion in 'Digital TV - United States & Canada' started by Newbiebox, Sep 12, 2008.

  1. Newbiebox

    Newbiebox Member

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    I bought a new “The Box Super”. Loaded Firmware as instructed but cannot get it to respond to remote. When switched on I get “The box super” screen followed by language select screen and then can’t go any further.

    The Remote is working (checked it with camera phone) and I have loaded two versions of software 7.09 and 8.00. I have checked thru forum but can’t find a solution that works.

    Can anyone help ? Thanks folks.

    Andy in Dublin
     
  2. noelyf

    noelyf Regular member

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    Press ok to select English
    Installation > press ok
    choose provider
    auto scan
    channels found
    Exit all the way out

    menu > 1570
    Turn key emu on
    set default key > press ok
    Exit to s*y sports & let it update
     
  3. Newbiebox

    Newbiebox Member

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    Thanks noelyf.

    My problem is that I can't get any further than the language select screen. I press OK but get no response. It appears that the box dosn't recognize the remote even though the remote appears to be working. Any other suggestions.

    Thank again

    Andy
     
  4. noelyf

    noelyf Regular member

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    Andy, knock the b0x off at the back for one minute & try it again.
     
  5. Newbiebox

    Newbiebox Member

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    Noelyf,

    Done that but no response.

    Could it be that the unit will not recognize the update 7.09 or 8.00. Is it possible to go back to factory set and try that and if so how.

    Andy
     
  6. noelyf

    noelyf Regular member

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    Unplug the box from the mains. Open it up(3 screws at the back) & check the connectors "ribbons at the lcd screen" & see if any are loose. push down gently on them & then try the remote & see if it works with the b0x.
     
  7. Newbiebox

    Newbiebox Member

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    Noelyf,

    Many thanks. I checked the internal connections and got motoring. Did have a problem with “data being updated” but found a solution you gave on another thread.

    Thanks again

    Andy
     
  8. noelyf

    noelyf Regular member

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    no problem Andy, well done on geting it sorted ;)
     

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