the box

Discussion in 'Digital TV - UK & Europe' started by kg1977, Jan 9, 2008.

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  1. kg1977

    kg1977 Member

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    Hi
    Just got 'the box' the other day all the channels were fine until yesterday. They are all gone. Tried to put in the codes again but no joy. Tried to reset factory settings but now i'm stuck in the language menu. Any ideas would be great?
     
    kg1977, Jan 9, 2008
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  2. sc0user

    sc0user Senior member

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    Turn box off at the back for a minute and turn back on

    English > Installation
    Choose Provider etc
    Automatic Scan
    Press OK
    Channels found
    Exit

    Menu 1570
    Turn EMU key ON

    Exit , exit , exit

    BTW why are you inputting codes as "The Box" with the correct firmware will auto update the codes for you.
     
    sc0user, Jan 9, 2008
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  3. kg1977

    kg1977 Member

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    Yeah I think I bought a bad one . Didn't get any firm ware don't even know what it is. Every time i autoscan it can't find any channels?
    Thanks
     
    kg1977, Jan 9, 2008
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  4. sc0user

    sc0user Senior member

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    Press menu and system info and post what it says please. Also are you in the UK or Ireland.
     
    Last edited: Jan 9, 2008
    sc0user, Jan 9, 2008
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  5. kg1977

    kg1977 Member

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    THE BOX
    API ver:4.50e_E
    Boot ver:7.0
    5.Jul.2007
    I'm in Ireland
     
    kg1977, Jan 9, 2008
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  6. sc0user

    sc0user Senior member

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    Thats fine just follow the advice I gave you above.
     
    sc0user, Jan 9, 2008
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  7. kg1977

    kg1977 Member

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    Thanks for getting back but i've tried that and it won't let me out of the language menu. Also when i autoscan it can't find any channels, does this matter? I keep pressing exit but it is stuck on language menu.
     
    kg1977, Jan 9, 2008
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  8. sc0user

    sc0user Senior member

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    Dont press exit just select English and go from there. I presume you are on cable and that you have the coax plugged into cable in on the back of the box.
     
    Last edited: Jan 9, 2008
    sc0user, Jan 9, 2008
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  9. kg1977

    kg1977 Member

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    Yeah cable is hooked up. Still no joy. In the main menu I also can't access parental control and channel edit. Is this relevant? My head is wrecked
     
    kg1977, Jan 9, 2008
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  10. sc0user

    sc0user Senior member

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    With firmware 4.50 you should be able to by pressing menu, type 1570 on RC and that will allow you into the CAS screen.
     
    sc0user, Jan 9, 2008
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  11. kg1977

    kg1977 Member

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    I can get into the CAS screen no problem. When I turn on the emu and exit it takes me back to main menu then i try to exit but it keeps bringing me back to language menu?
     
    kg1977, Jan 9, 2008
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  12. sc0user

    sc0user Senior member

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    Have you done as I said above turn the box off from the back switch, then back on and follow my first post instructions.
     
    sc0user, Jan 9, 2008
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  13. kg1977

    kg1977 Member

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    Afraid so.
     
    kg1977, Jan 9, 2008
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  14. sc0user

    sc0user Senior member

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    When you are on language just press OK and then OK again on English.
     
    sc0user, Jan 9, 2008
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  15. kg1977

    kg1977 Member

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    Yeah I've tried that no joy. I press ok on english it then goes to installation, then i follow your instructions still the same i can't get out of the menu feature. Sorry for wrecking your head too
     
    kg1977, Jan 9, 2008
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  16. sc0user

    sc0user Senior member

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    OK try this:

    Menu > Factory Setting
    PIN 0000
    OK to delete

    English > Installation
    Choose who ever your provider is
    Automatic Scan
    Press OK
    Channels found
    Exit

    Menu 1570
    Turn EMU key ON

    Exit , exit , exit

     
    sc0user, Jan 9, 2008
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  17. kg1977

    kg1977 Member

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    Hi
    I tried that no luck
    When i do the auto scan is it normal that o programs are found? It keeps taking me back to the language menu again. Maybe i should smack it off the wall for a while.
     
    kg1977, Jan 9, 2008
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  18. sc0user

    sc0user Senior member

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    It should not do that are you on N** or Ch**us cable and where are you located? Are you doing it directly from the incoming feed?
     
    sc0user, Jan 9, 2008
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  19. kg1977

    kg1977 Member

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    Fair play to you Scouser it's all sorted. Thanks very much.
    ps u a red or blue?
     
    kg1977, Jan 9, 2008
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  20. sc0user

    sc0user Senior member

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    Persistence pays off, red for my troubles :)
     
    sc0user, Jan 9, 2008
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