Ran into a problem trying to back up The Hulk. The interactive player starts automatically even with auto/play shut off for the drive. Can't close the interactive player because the close player function doesn't work(on both discs). Have to open the tray to close the player. Can't open shrink because as soon as I close tray the player starts and then have to open tray to get it to close. All copies like this? Way around it?